Zoom For Dummies

Title Page
Copyright Page
Table of Contents
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Where to Go from Here
Thank You
Part 1 Staying Connected with Zoom
Chapter 1 Communicating and Collaborating Better with Zoom
Introducing Zoom
Discovering Zoom’s origins
Understanding what Zoom does
Reviewing the numbers behind Zoom’s rapid ascent
Assessing how COVID-19 changed Zoom’s trajectory
Reviewing Zoom’s industry awards and recognition
Analyzing Zoom’s competitive landscape
Reaping the Benefits of Zoom’s Tools
Zoom solves some of today’s key communications problems
Zoom makes people more productive
Zoom just works
Zoom is affordable
Zoom is flexible and interoperable
Zoom stays in its lane
Zoom lets people rediscover their humanity
Chapter 2 Getting to Know Zoom’s Suite of Communication Tools
Zoom’s Core Services
Ready to Go
Zoom Meetings & Chat
Zoom Video Webinars
Some Assembly Required
Zoom Rooms
Zoom Phone
Part 2 Communicating and Collaborating in Zoom
Chapter 3 Setting Up Zoom
Taking Your First Steps
Creating a new Zoom account
Modifying your Zoom plan
Downloading and installing the Zoom desktop client
Signing in to the Zoom desktop client
Completing your Zoom profile
Getting to know the Zoom UI
Reviewing Zoom Account Management
Adding new users to your Zoom account
Deactivating existing accounts
Deleting existing users from your Zoom account
Unlinking users from your Zoom account
Unlocking the power of Zoom user groups
Discussing the Importance of Zoom Roles
Reviewing Zoom’s default roles
Creating new user roles
Changing an existing user’s role
Chapter 4 Connecting with Others via Zoom Meetings
Getting Started with Zoom Meetings
Reviewing Zoom’s meeting-specific roles
Locating your personal Zoom information
Augmenting your Zoom meetings
Hosting Zoom Meetings
Inviting others to your current meeting
Planning a future Zoom meeting
Letting others in to your current meeting
Joining others’ Zoom meetings
Putting your best foot forward
Performing Mid-Meeting Actions
Reviewing your recording options
Using virtual backgrounds
Managing and interacting with meeting participants
Launching live polls
Using breakout rooms during meetings
Sharing content with meeting participants
Putting a Bow on Your Meeting
Viewing meeting transcriptions
Accessing your recorded meetings
Chapter 5 Getting to Know the Other Side of Zoom Meetings & Chat
Managing Your Zoom Contacts
Adding contacts to your Zoom directory
Removing an existing contact from your Meetings & Chat directory
Inviting an existing Zoom contact to a new meeting
Adding internal contacts to an existing meeting
Performing contact-specific actions
Understanding User Status in Zoom
Getting familiar with Zoom’s status icons
Changing your status in Meetings & Chat
Staying current with Zoom notifications
Chatting in Zoom
Exchanging messages with your individual Zoom contacts
Holding group chats
Creating threads in Zoom
Saving message drafts
Editing and deleting your messages
Referencing other Zoom members in a group discussion
Adding some flair to your messages
Uploading and sharing files in Zoom
Sending screen captures
Performing message-specific actions
Searching in Zoom
Performing basic Zoom searches
Performing more advanced Zoom searches
Performing searches with wildcards
Part 3 Becoming a Zoom Power User
Chapter 6 Getting Even More Out of Meetings & Chat
Managing Users via IM Groups
Understanding the need for IM groups
Adding a new IM group
Adding users to IM groups
Exploring Additional Options and Features in Meetings & Chat
Understanding Zoom Channels
Refining your Zoom notifications
Sharing code snippets
Running Reports in Zoom
Reviewing Zoom’s role-based reporting
Running a simple report
Customizing your reports
Exporting raw report data
Chapter 7 Enhancing Zoom with Third-Party Apps
Understanding the Rationale behind Third-Party Apps
Benefits of using third-party apps
Why Zoom relies upon external developers
Introducing the Zoom App Marketplace
Searching for a specific Zoom app
Browsing for Zoom apps
Managing Your Zoom Apps
Installing a Zoom app
Uninstalling a Zoom app
Viewing your organization’s installed apps
Restricting apps in Meetings & Chat
Limiting apps that members can install
Recommending a Few Useful Zoom Apps
Treading Lightly with Apps
Chapter 8 Connecting with the Masses through Webinars
Taking Your First Steps
Creating your first Zoom webinar
Setting your registration options
Preparing for your webinar
Reviewing Zoom’s webinar-specific roles
Taking Zoom webinars up a notch with third-party apps and integrations
Canceling your webinar
Running Your Webinar
Launching your webinar
Sharing and annotating your screen
Interacting with webinar attendees
Concluding Your Webinar
Accessing your recorded webinar and sharing it with the world
Downloading your recorded webinar
Running webinar-related reports
Deleting your recorded webinars
Part 4 Deploying Zoom in the Organization
Chapter 9 Protecting Your Communications in Zoom
Putting Zoom’s Challenges into Proper Context
Understanding creative destruction
Managing the double-edged sword of sudden, massive growth
Zoombombing
Gauging Zoom’s Response
Bringing Zoom’s privacy and security settings to the forefront
Enhancing its encryption method
Enabling default passwords and waiting rooms for all meetings
Increasing the length of meeting and webinar IDs
Configuring Zoom for Maximum Privacy and Security
Keeping Zoom up to date
Enabling two-factor authentication
Authenticating user profiles
Intelligently using passwords
Following Zoom’s best security practices
Using your brain
Looking toward the Future
Chapter 10 Taking Group Meetings to the Next Level with Zoom Rooms
Revisiting the Early Days of Immersive-Telepresence Technology
TelePresence by Cisco Systems
Halo by Hewlett-Packard
The underwhelming results of early immersive-telepresence technology
Introducing Zoom Rooms
Features of Zoom Rooms
Cost and functionality
The types of environments that typically benefit from Zoom Rooms
Setting Up Your Zoom Room
Software
Hardware
Lighting
Chapter 11 Making Calls with Zoom Phone
Getting Started with Zoom Phone
Adding Zoom Phone to your existing plan
Setting up Zoom to receive inbound calls
Setting up Zoom to make outbound calls
Reviewing the Basic Features of Zoom Phone
Before distributing your Zoom Phone number
Talking to people via Zoom Phone
Performing other call-related actions
Chapter 12 Getting Everyone to Zoom Together
Understanding the Relative Ease of Zoom Adoption
Zoom is remarkably easy to use
Zoom doesn’t step on email’s toes
Zoom doesn’t require people to rethink how they work
Zoom benefits from network effects
Applying Different Types of Techniques
Organizational techniques
Individual techniques
Chapter 13 Zooming toward the Future
Cutting-Edge Technologies
Augmented reality
Virtual reality
Artificial intelligence and machine learning
Voice
Better voice transcriptions
More useful commands
Real-time language translation
Other Developments and Enhancements
More robust third-party apps
Key acquisitions and partnerships
Increased security
Part 5 The Part of Tens
Chapter 14 Ten Great Zoom Tips
Try Before You Buy
Consider Upgrading Your Firm’s Existing Zoom Plan
Take Security Seriously
Keep Zoom Updated
Create a Personal Zoom Account
Explore Zoom’s Advanced Features
Measure Twice and Cut Once
Develop a Contingency Plan for Important Meetings
Expect Some Resistance to Zoom at Mature Firms
Avoid Zoom Fatigue
Chapter 15 Ten Common Myths about Zoom
Zoom Is No Different than Legacy Videoconferencing Tools
Zoom Is Fundamentally Insecure
Zoom’s Customers Use the Tools in a Uniform Way
Zoom Ensures Flawless Business Communication
Zoom Decimates the Need for In-Person Communication
Zoom Eliminates the Need for Email
You Can’t Overuse Zoom
Zoom Is Too Expensive for Our Company
Zoom Won’t Integrate with Our Key Enterprise Technologies
Our Workers Don’t Need a Tool like Zoom
Only Hipsters at Tech-Savvy Startups Use Zoom
Chapter 16 Top Ten or So Zoom Resources
Resources for Everyday Users
Zoom support
Zoom training
Zoom on YouTube
Zoom apps
Zoom blog
Zoomtopia
Zoom virtual backgrounds
Zoom on social networks
Resources for Software Developers
Zoom developer guides
Developer forums
Chapter 17 Ten Ways to Socialize via Zoom
Cooking and Eating Meals
Visiting Sick Friends and Family Members
Dating
Sharing a Few Drinks over Happy Hour
Playing Brick-and-Mortar Games
Playing Video Games
Watching Movies and TV Shows
Performing Stand-Up Comedy
Staying Fit
Holding Miscellaneous Parties
Index
EULA