What Would Google Do?

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A bold and vital book that asks and answers the most urgent question of today: What Would Google Do?

In a book that's one part prophecy, one part thought experiment, one part manifesto, and one part survival manual, internet impresario and blogging pioneer Jeff Jarvis reverse-engineers Google—the fastest-growing company in history—to discover forty clear and straightforward rules to manage and live by. At the same time, he illuminates the new worldview of the internet generation: how it challenges and destroys, but also opens up vast new opportunities. His findings are counterintuitive, imaginative, practical, and above all visionary, giving readers a glimpse of how everyone and everything—from corporations to governments, nations to individuals—must evolve in the Google era.

Along the way, he looks under the hood of a car designed by its drivers, ponders a worldwide university where the students design their curriculum, envisions an airline fueled by a social network, imagines the open-source restaurant, and examines a series of industries and institutions that will soon benefit from this book's central question.

The result is an astonishing, mind-opening book that, in the end, is not about Google. It's about you.

Author(s): Jeff Jarvis
Edition: First Edition first Printing
Publisher: HarperBusiness
Year: 2009

Language: English
Commentary: 42858
Pages: 269

Cover Image......Page 1
Title Page......Page 3
Dedication Page......Page 4
Contents......Page 5
WWGD?......Page 9
Google Rules......Page 17
Give the people control and we will use it......Page 19
Dell hell......Page 20
Your worst customer is your best friend......Page 28
Your best customer is your partner......Page 30
The link changes everything......Page 32
Do what you do best and link to the rest......Page 34
Join a network......Page 35
Be a platform......Page 40
Think distributed......Page 44
If you’re not searchable, you won’t be found......Page 48
Everybody needs Googlejuice......Page 50
Life is public, so is business......Page 53
Your customers are your ad agency......Page 54
Elegant organization......Page 56
Small is the new big......Page 62
The post-scarcity economy......Page 65
Join the open-source, gift economy......Page 67
The mass market is dead—long live the mass of niches......Page 71
Google commodifies everything......Page 75
Welcome to the Google economy......Page 76
Atoms are a drag......Page 78
Middlemen are doomed......Page 81
Free is a business model......Page 84
Decide what business you’re in......Page 88
There is an inverse relationship between control and trust......Page 90
Trust the people......Page 91
Listen......Page 95
Make mistakes well......Page 99
Life is a beta......Page 101
Be honest......Page 103
Be transparent......Page 105
Collaborate......Page 106
Don’t be evil......Page 107
Answers are instantaneous......Page 111
Life is live......Page 113
Mobs form in a flash......Page 114
Beware the cash cow in the coal mine......Page 117
Encourage, enable, and protect innovation......Page 119
Simplify, simplify......Page 122
Get out of the way......Page 124
If Google Ruled the World......Page 127
The Google Times......Page 131
Googlewood......Page 138
GoogleCollins......Page 144
And now, a word from Google’s sponsors......Page 153
Google Eats......Page 161
Google Shops......Page 165
Google Power & Light......Page 170
GT&T......Page 173
The Googlemobile......Page 180
Google Cola......Page 185
Google Air......Page 190
Google Real Estate......Page 194
Google Capital......Page 197
The First Bank of Google......Page 203
St. Google’s Hospital......Page 207
Google Mutual Insurance......Page 211
Google U......Page 218
The United States of Google......Page 225
PR and lawyers......Page 230
God and Apple......Page 234
Generation G......Page 237
Continuing the conversation......Page 251
Acknowledgments and disclosures......Page 253
Index......Page 255
About the Author......Page 266
Credits......Page 267
Copyright Notice......Page 268
About the Publisher......Page 269