Seldom has any business been in such turmoil as the Communication Service Providers (CSP) business is today. Telecom operators providing communication services constructed the infrastructure of the global information society with their trillion investments on various telecommunication technologies from broadband to mobile. Their investments on software turned their technology-specific in-house procedures into modern layered OSS/BSS.
This book analyzes the status and the future evolution of OSS/BSS software industry from multiple viewpoints including technology diffusion, vertical disintegration and evolution of a vertical software industry. The analysis uses both commercial databases on software market transactions and interviews of operators in Europe and Far East, using quantitative and qualitative methods.
This research complying academic standards aims at serving the practical business needs in the companies shaping the future of communications: the CSPs and the software developers – sometimes found in a single enterprise.
Author(s): Pasi Tyrväinen, Mirja Pulkkinen (auth.), Pasi Tyrväinen, Oleksiy Mazhelis (eds.)
Series: Contributions to Management Science
Edition: 1
Publisher: Physica-Verlag Heidelberg
Year: 2009
Language: English
Pages: 153
Tags: Innovation/Technology Management; R & D/Technology Policy; Information Systems and Communication Service
Front Matter....Pages i-xi
Front Matter....Pages 10-10
Introduction....Pages 1-7
Vertical Software Industries....Pages 11-15
Theories Related to Vertical Software Industry Evolution....Pages 17-24
Model for Evolution of a Vertical Software Industry....Pages 25-33
Overview of Telecom Operator Software Market....Pages 35-42
Front Matter....Pages 44-45
Process Improvement Through Software....Pages 47-50
Effect of Software on CSP Performance....Pages 51-53
Insights from Operator Interviews....Pages 55-66
Analyzing the Current Phase of the OSS/BSS Software Market....Pages 67-88
Front Matter....Pages 90-91
Vertical Integration due to Software Systems' Modularity....Pages 93-96
Vertical Integration due to Small Market Size and High Product Development and Integration Costs....Pages 97-101
Market Polarization due to Difference in Interface Implementation Efforts....Pages 103-107
Barriers to Horizontal Development....Pages 109-112
Front Matter....Pages 114-115
Delphi Study....Pages 117-123
Manager's Toolbox for OSS/BSS Market Analysis....Pages 125-132
Developing Toolboxes....Pages 133-136
Front Matter....Pages 138-138
Evolution of Telecom Operator Software Industry: Conclusions and Future....Pages 139-143
Back Matter....Pages 145-153
