Valuing Public Innovation: Contributions to Theory and Practice

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Public innovation is distinctive from private sector innovation by being set in a political system rather than a market. The roles of citizens and elected politicians as well as public servants and other stakeholders are frequently relevant. Public organizations can be creators, funders, orchestrators or sense-makers of innovations, which are carried out with the aim of benefitting society. 

This book provides a comprehensive insight into the theory and practice of public innovation using a wide range of research evidence about the processes, drivers and barriers, stakeholders and outcomes of innovation. Using the lens of public value, the book offers a stimulating discussion of how public innovation is valued and contested in current societies. 

Valuing Public Innovation aims to help develop a deeper understanding of innovation and how to use that knowledge in practical ways. This is essential reading for academics and students in the fields of innovation, organisation studies, public administration and public policy, as well as for policymakers and practitioners.

Author(s): Rolf Rønning, Jean Hartley, Lars Fuglsang, Karin Geuijen
Publisher: Palgrave Macmillan
Year: 2022

Language: English
Pages: 376
City: Cham

Preface
Acknowledgements
Contents
About the Authors
List of Figures
1 Introduction
Introduction
A Timely Interest in Public Innovation
Questions and Themes
The Academic Underpinnings of Public Innovation
Chapter Structure of the Book
References
2 Innovation Concepts and Processes
Introduction
Conceptualizing Innovation
Types of Innovation
Social and Public Innovation
Where Innovation Takes Place: Work Units, Organizations, Partnerships, Systems and Societies
Innovation Processes
Phases of Innovation
Innovation Strategies, Structures and Cultures
Learning Processes
Environment
Innovation Actors and Roles: Leaders, Champions, Catalysts and Blockers
Outcomes of Innovation: With or Without Improvement
Conclusions
References
3 The Publicness of Public Innovation
What Is Public About Public Innovation?
Distinguishing Features of Public Innovation
Understanding Changing Concepts of Public Innovation Through Time
Phase 1: Public Innovation Hidden in Plain Sight
Phase 2: Innovation Only Happens in the Private Sector
Phase 3: Public Innovation Is Only a Pale Imitation of the Private Sector
Phase 4: The Turning Point? Studies of American Innovations in Government
Phase 5: Learning from Service Innovation
Phase 6: Public Innovation Comes of Age
The Public Value Test of Public Innovation
Public Value, Public Innovation and Political Struggle: Politicians and Publics
Conclusions
References
4 Sharing and Spreading Innovations
Introduction
Attributes of the Innovation
The Limitations of Rogers’ Diffusion Theory
Institutional Logics
Proximity Theory
The Importance of Context
Learning Processes in the Sharing and Spread of Innovation
Diffusion, Politics and Power
Translation of Innovations
Actor–Network Theory
Organization-Based Translation Theory
Spread and Innofusion
Conclusions
References
5 Collaborative Innovation and Co-Creation
Three Governance Regimes
Traditional Public Administration
New Public Management
Market Thinking
Performative Management
Summing Up NPM
New Public Governance
Collaborative Innovation
Co-Production and Co-Creation—The Interaction at the Encounter
The Service Management Approach
A Public Administration Approach
Public vs. Private Value
User Involvement
Conclusions
References
6 Private, Social and Public Actors for Public Innovation
Introduction
Private Innovation for Public Services?
Entrepreneurs and Public Innovation
Collective and Collaborative Entrepreneurship
Mission-Oriented Innovation
Social Innovation for Public Services
Valuing Situated and Systemic Innovation Processes
Democratization of Innovation
Conclusions
References
7 A Sector with Dynamic Hybridization
Introduction
Engaging with Hybridity
Approaches to Hybridity
Structures
Archetypes
Practices
Challenges of Hybridizing Dynamics for Public Innovation
Conclusions
References
8 Institutions, Actors and Leadership
Introduction
Institutional Frameworks and Innovation
Institutional Processes Inhibiting Innovation
Institutional Processes Which Help to Share and Spread Innovation
Institutional Processes Which Embed and Sustain Innovation
Sources of Innovation in Institutional Contexts
Actors in Public Innovation
Institutional Entrepreneurship in Public Innovation
Leadership and Public Innovation
Conclusions
References
9 Framing Digital Innovation
Introduction
The Technological Frames of Machine-Learning Algorithms
Public Innovation as Technological Framing of Citizens
Digitalization as a Communication Tool
Surveillance Cameras
Framing of Employees
Working from Home
Digital and Algorithmic Management
Framing of Public Services
Smart Cities and Smart Societies—Smart for Whom?
Smart Welfare Technology
Safety and Security Technology
Compensation and Well-Being Technology
Technology for Improving Social Contact
Technology for Treatment and Cure
Challenges with Welfare Technology
Digitalization and Open Innovation
The Frames of AI, Algorithms and Big Data and Their Dilemmas
Conclusions
References
10 Assessing the Value of Public Innovations
Introduction
Assessing Public Value
Public Value Mapping
Evaluation Purposes and Frameworks for Public Innovation
The Best Available Evidence of Public Innovation
Evaluation Approaches Across the Spectrum of Public Innovations
Assessing Small-Scale Evaluations
Improvement Science and Intelligent Failure
Evaluation Designs and Programmes for Larger-Scale Innovations
Programme Evaluation
Assessing Collaborative Innovations
Developmental Evaluations
Decision-Making and Adding Value in Public Innovations
Conclusions
References
11 Conclusions
Distinctive Features of Public Innovation
The Political Context
The Role of the Public Sector in Public Innovation
Emphasizing Public Value Creation
Dealing with Complex Problems from Many Angles Through Many Actors
Collaborative Rather Than Market-Driven
Highly Institutionalized Through Constitutional Law, Legal Power and Multiple Compromises
Non-Market Sharing of Innovation Ideas and Practices
Public Innovations: Working with Paradoxes
Transparency and Accountability of New Technology
Assessment of Public Innovation
Nine Propositions for Understanding Public Innovation
References
Index