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Using Communication Technology: Creating Knowledge Organizations

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Author(s): Bettina T. S. Buchel
Year: 2001

Language: English
Pages: 208

Cover......Page 1
Contents......Page 6
List of Tables......Page 8
List of Figures......Page 10
Preface......Page 11
Acknowledgements......Page 12
1 Communication Technology and Organizations......Page 14
2 Knowledge Workers’ Choices of Communication Technology......Page 28
3 Communication Technology and Organizational Design......Page 54
4 Communication Technology and Organizational Learning......Page 94
5 Communication Technology and Success......Page 127
6 A Dynamic Model of Communication Technology Employment......Page 156
Appendix 1: Assumptions about Organizations......Page 166
Appendix 2: Origins of Information Processing......Page 167
Appendix 3: Interview Results for the Comparative Study of the Impact of Communication Technology on Organizations in Nepal, Thailand and Singapore......Page 169
Appendix 4: A Case Study of Communication Technology Use in Chinese Trademark Agencies......Page 172
Appendix 5: Terminology......Page 175
Notes......Page 176
Bibliography......Page 180
Index......Page 195