The new capabilities of ubiquitous and pervasive computing imply that products, locations, consumers and employees create rich streams of information about themselves, their immediate environment and their use. This book brings together technological and business aspects of conducting commerce using ubiquitous and pervasive computing techniques and also examines its implications for society at large. Individual chapters examine in detail the core technologies that make ubiquitous computing possible, the business standards that must be established to support the envisioned global infrastructures, and the applications in the supply chain and for consumers that can be built today. They also examine business cases where investment in this technology is appropriate as well as the economics mechanisms that must be designed for the effective use of such systems. The implications of ubiquitous and pervasive commerce for the legal system, for employees of retailers and for privacy protection of the public at large are also discussed.
Author(s): George Roussos (Editor)
Edition: 1st Edition.
Year: 2005
Language: English
Pages: 194
Cover......Page 1
Ubiquitous and
Pervasive
Commerce......Page 4
Computer Communications and Networks......Page 3
ISBN-10: 1846280354......Page 5
Preface......Page 7
Acknowledgements......Page 9
Contents......Page 10
Contributors......Page 12
1
Ubiquitous Computing for Electronic Business......Page 14
2
Supply Chain Management Standards in
Ubiquitous Commerce......Page 26
3
Optimizing Business Processes by Automatic
Data Acquisition: RFID Technology and
Beyond......Page 43
4
RFID in Movable Asset Management......Page 62
5
Ubiquitous Services: Extending Customer
Relationship Management......Page 81
6
The Business Value of Ubiquitous Computing
Technologies......Page 99
7
Ubiquitous Computing, Customer Tracking,
and Price Discrimination......Page 120
8
The Design of Pervasive Retail Experiences......Page 138
9
Legal Challenges to Ubiquitous Commerce......Page 159
10
Thoughts on Retail System Design to Support
Polimorphic Actions Among Clerks: That’ll Be
$20 — But if You Buy Two, I’ll Knock off 10%......Page 168
11
Privacy Protection and RFID......Page 178
A
The Code of Fair Information Practices......Page 190
B
The ISTAG Maria Scenario......Page 191
Index......Page 193
