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The Successful Hybrid Team: What the Best Hybrid Teams Know About Culture that Others Don't (But Wish They Did)

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Proven strategies to build, nurture, and retain world-class talent in a hybrid environment

In The Successful Hybrid Team: What the Best Hybrid Teams Know About Culture that Others Don’t (But Wish They Did), award-winning diversity and inclusion expert Perrine Farque delivers an eye-opening look into what distinguishes world-class teams from the also-rans. The book explores the permanent changes being made in the modern workplace, how hybrid work is fundamentally changing the nature of teams, and the overwhelming importance of culture in determining performance.

The author introduces a four-pillar framework that details what you need to do to hire, lead, and retain a high-performing team in a hybrid world. You’ll discover how to create a unified hybrid leadership team, how to build extreme clarity and transparency, how to overcommunicate through digital channels, and how to unify cross-cultural remote teams with cultural awareness. The book also offers:

  • A deep dive into topics like how and why meetings are important, and how to best leverage them in a hybrid environment
  • Descriptions of the most common pitfalls experienced by those leading hybrid teams and how to avoid them
  • Useful tips, resources, and checklists that supplement the four-pillar framework discussed in the book

A can’t-miss resource for executives, managers, and other business leaders who find themselves dealing with the new reality of hybrid and remote work, The Successful Hybrid Team will also earn a place in the libraries of human resources and DEI professionals, remote workers, and anyone else who regularly interacts with colleagues, direct reports, or supervisors in a hybrid environment.

Author(s): Perrine Farque
Publisher: Wiley
Year: 2022

Language: English
Pages: 337
City: Hoboken

Cover
Title Page
Copyright Page
Contents
Introduction
My Personal Journey as a Multicultural Digital Nomad
Chapter 1 The World of Work Is Changing Faster than Ever Before
There was a Time Before Emails. . .
The Second Workplace Revolution: Cloud Computing
Covid-19 and the Third Workplace Revolution: Hybrid Work
Endnotes
Chapter 2 Why a Culture of Belonging Is Key in Hybrid Work
Building Belonging Is Harder in Hybrid Work
Belonging Boosts Performance, Engagement, and Well-being
Fostering Belonging Is Key in Hybrid Work
Endnotes
Chapter 3 The Four-Pillar Framework
Chapter 4 Pillar I: Create a Unified Hybrid Leadership Team
Introduction
Using Values to Unify
Role Modelling and Setting the Tone
Setting Common Goals
Creating Opportunities to Co-Lead
Schedule Informal Time
Set Up Non-Work-Related Spaces
Host Virtual Breakfasts, Lunches, and Coffee Breaks
Host Group Learning Sessions
Conclusion
Endnotes
Chapter 5 Pillar II: Build Extreme Transparency
Introduction
Attract and Retain Transparent People
Encourage Leaders to Embrace Social Media
Promote Open Communication
Create a Flatter Organization
Create Employee–to–Leadership Communication Channels
Conclusion
Endnotes
Chapter 6 Pillar III: Overcommunicate Through All Channels
Introduction
Assess Your Communication Channels
Schedule Strategic Regular Meetings
Choosing the Right Meeting Cadence
Setting up Cadence Meetings With Direct Reports
Setting up Cadence Meetings for Your Team
Cultivate Empathy and Appreciation in Communication
Co-create a New Communication Framework
Communicate With Equity and Inclusion in Mind
Conclusion
Endnotes
Chapter 7 Pillar IV: Unify Cross-Cultural Hybrid Teams Through Cultural Awareness
Introduction
Promote Psychological Safety and Inclusion
Create a Cross-Cultural Awareness Programme
Consider Language Fluency and National Communication Norms
Address Conflict Immediately
Encourage Team-Building Activities and Build Rapport
Conclusion
Endnotes
Appendix: Leveraging Meetings in Hybrid Work
Common Pitfalls of Hybrid Work and How to Overcome Them
Checklist for the Four-Pillar Framework
Endnotes
Additional resources
AcknowledgEments
About the author
Index
EULA