This pragmatic, comprehensive book fills a gap as a complete A-Z guide to people management, helping managers along the most difficult of paths: leading, motivating and running a team of people.This is an ideal book for managers who need quick but expert guidance on the people management problems they face on a daily basis. Making the transition to managing a team is daunting in itself but the problems don’t stop there; managing other people poses challenges at all levels. This book takes the form of a clinic, where a people manager asks an experienced management consultant how he should approach particular issues and problems. This unique question and answer format offers managers advice that is accessible, practical and based on the author’s many years’ management consulting experience, and can be read whole or dipped into as and when necessary.
Author(s): Martin Richardson
Year: 2006
Language: English
Pages: 230
The author......Page 5
Contents......Page 7
Introduction......Page 17
ONE Starting out......Page 18
TWO Team issues......Page 29
THREE Leadership......Page 52
FOUR Performance management......Page 81
FIVE Organizational skills for managers......Page 104
SIX Delegation and coaching......Page 130
SEVEN Stakeholders......Page 155
EIGHT Communication skills......Page 162
NINE Change management......Page 203
TEN Overcoming stress......Page 220