The Partnership Economy: How Modern Businesses Find New Customers, Grow Revenue, and Deliver Exceptional Experiences

This document was uploaded by one of our users. The uploader already confirmed that they had the permission to publish it. If you are author/publisher or own the copyright of this documents, please report to us by using this DMCA report form.

Simply click on the Download Book button.

Yes, Book downloads on Ebookily are 100% Free.

Sometimes the book is free on Amazon As well, so go ahead and hit "Search on Amazon"

Unlock the enormous potential of strategic partnerships

You think you know partnerships, don’t you? But the nature — and growth potential — of partnerships for business has transformed in recent years. In The Partnership Economy, partnership automation expert and impact.com CEO David A. Yovanno delivers an insightful, actionable guide to navigating this newly defined era and growing your company’s revenue far beyond expectations.

Using real-life examples from well-known brands such as Fabletics, Target, Ticketmaster, Walmart, and more, the book offers practical frameworks on how to unlock the value of modern partnerships. Along with showing how partnerships build brand awareness, customer loyalty, and competitive advantage, Yovanno reveals the tremendous possibilities for growth when partnership agreements work in concert across all partnership types, such as influencers, commerce content publishers, business-to-business integrations, and affiliate rewards.

In this book, you’ll learn:

  • Why and how the most innovative companies, both large and small, and across industries, invest in their partnership programs and consequently drive up to a third or more revenue for their organization
  • How a variety of partnership types, including influencers, commerce content, traditional affiliate programs, and more, operate and how each can make a difference in your business
  • Why you don’t have to wait — you can begin your partnerships strategy today, either in-house or through agency partners, with a point-by-point startup plan and roadmap for growth
  • What partnership maturity means and how to diversify and grow your partnerships program to fully unleash your organization’s growth potential

Perfect for founders, executives, managers, and anyone responsible for revenue acquisition in any industry or sector, The Partnership Economy is an indispensable guide for anyone planning to grow their business and its revenue.

Author(s): David A. Yovanno
Edition: 1
Publisher: Wiley
Year: 2022

Language: English
Pages: 284
City: Hoboken

Cover
Title Page
Copyright Page
Contents
Preface
How Modern Partnerships Were Born
Acknowledgments
Part I Welcome to the Partnership Economy
Chapter 1 Unlock Unexpected, Lasting Growth with Modern Partnerships
Modern Partnerships at Work
Who Are These Referral Partners?
Why Do Referral Partnerships Work So Well?
Partnerships Go the Distance
Is Operating at Full Potential a Pipe Dream?
Imagine What’s Coming
The Quick Summary
What’s Up Next?
Notes
Chapter 2 Trust Is the New Black and Other Reasons Why Referral Partnerships Work
Referral Partnerships Work
Trust Is the New Black
Referral Partners Enhance Enterprise Customer Experience
The Quick Summary
What’s Up Next?
Notes
Chapter 3 How Partnerships Can Help You Meet Critical Business Goals
Partnerships Are Powerful and Flexible
Grow, Baby, Grow
Improve Your Conversions
Change Strategy—Quick!
What Kind of Growth Do You Want?
Who Will Make This Growth Happen?
What Customer Behaviors Do You Want to Catalyze?
Link Desired Customer Behaviors with Customer Journeys
Customer Journeys Are Changing
The Quick Summary
What’s Up Next?
Notes
Chapter 4 Engage Customers Wherever They Are on Their Customer Journeys
Partnerships: Here, There, and Everywhere!
Partnership Roles Across Customer Journeys
Link Partner Roles with Business Objectives
Customer and Shopping Journeys Show What’s Taking Place
Journey Maps Reveal Partnerships Opportunities
Design Your Ideal Customer Journeys
The Quick Summary
What’s Up Next?
Notes
Chapter Six Building Blocks of Today’s Partnerships
Harry’s, ACME, and the Six Building Blocks
Build Effective Collaborations with the Partnership Design Canvas
Compatible Partners
Relevant Customers and Audiences
Desirable Customer Experience
Accurate Tracking and Measurement System
Motivating Value Exchange
Shared Partnerships Success Plan
The Quick Summary
What’s Up Next?
Notes
Part II What Are Modern Partners?
Chapter 6 Coupon, Cashback, and Loyalty Partners: Reach New Audiences, Drive More Sales
Tried and True: Partnerships That Drive Revenue
Popular Then and Now
The Value Proposition: Incentivizing Engagement
Enterprises, Affiliates, and the Customer Journey
But We Are Not a Discount Brand!
There Is More Than Meets the Eye
Tips for Getting the Most Out of Coupon, Deal, and Loyalty Sites
Tips for Coupon, Cashback, and Loyalty Partners
The Quick Summary
What’s Up Next?
Notes
Chapter 7 Creators, Influencers, and Brand Ambassadors: The Powerful New Word-of-Mouth Play
A Rapidly Growing Domain of Authenticity
Three Ways to Use Influencer Partnerships
LightInTheBox Taps Micro-Influencers for Content
Nurture Influencer Partnerships for Better Results
Ivory Ella Grows Brand Awareness
Savage X Fenty Succeeds with an Influencer-First Model
If You Are an Influencer
Customers Are Brand Ambassadors
The Quick Summary
What’s Up Next?
Notes
Chapter 8 Mass Media Publishers: When Old-School Advertising Doesn’t Work Anymore
Beyond PR and Advertising: A New Way to Work with Mass Media Publishers
How Does Commerce Content Work?
Why Does Commerce Content Work?
Is There a Conflict of Interest?
What Matters to Content Publishers
Who to Approach at a Publisher?
An Authentic Path Toward Growth
The Quick Summary
What’s Up Next?
Notes
Chapter 9 Mobile Partnerships: Be Where Your Customers Are All the Time
Welcome to a Mobile World
Mobile Is Changing Customer and Shopping Journeys
Apps and the Mobile Web: A Tale of Two Environments
What Do Consumers Prefer?
Consider the Mobile Partnership Opportunity
It’s Gotta Be Seamless
There Is a Better Way
Measuring Performance: KPIs for Mobile Partnerships
Fraud: A Unique Mobile Consideration
Future-FacingConnections for an Evolving Customer Journey
The Quick Summary
What’s Up Next?
Notes
Chapter 10 Strategic Business Partnerships: When Two Work as One
Committing for the Long Haul: Strategic Brand-to-Brand Partnerships
Entry-Level SB2B Partnerships: Based on a Promotion
Complex SB2B Partnerships: Based on a Product Integration
Is Your Company Ready for SB2B Partnerships?
Finding Potential SB2B Partnerships
Construct a Successful SB2B Partnership
The Quick Summary
What’s Up Next?
Note
Chapter 11 Community Groups, Associations, and Cause-Based Partnerships: When the Higher Good Is Good Business
It’s a Whole New World
Performance-Based Partnerships with Purpose
Goodness Takes Effort
Tips for Finding Your Impact
The Quick Summary
What’s Up Next?
Notes
Part III Get Started in Partnerships
Chapter 12 How to Get Your Partnerships Program Started
Getting Partnerships Off the Ground: Taking Stock
Building the Case for Executive Buy-In
Build the Vision for Partnerships
Develop Your Strategy
Establish Your Partnerships Process
Select Your Partnership Management Platform (PMP)
Spotting Potential Partners
Get Going
The Quick Summary
What’s Up Next?
Notes
Chapter 13 How Does It Feel? Creating a Beneficial Partner Experience
Be Intentional About Your Partner Experience
Develop Your Partnerships Vision
Articulate Your Partner Value Proposition
Live Your Vision
Collaborate with Partners for Ongoing Success
Welcome Aboard!
What Content Are You Providing for Your Partners?
Broaden Your Circle
Capture Your Partnerships Learning
Assess Your Partnerships Experience Regularly
Ask Your Partners About Their Experience
The Quick Summary
What’s Up Next?
Notes
Chapter 14 What About Agencies? Your Partners in Partnerships
Go It Alone or Go with an Agency
Assessing Your Internal Capabilities
Types of Agencies That Create and Manage Partnerships
When Hiring an Agency
Know What You Bring to the Table
When Assessing Potential Agencies
The Quick Summary
What’s Up Next?
Notes
Part IV Unleash Your Partnership Potential
Chapter 15 What Is Partnerships Program Maturity and How Do I Get It?
Maturity Is a Good Thing
Key Activities Along the Path to Full Potential
The Quick Summary
What’s Up Next?
Note
Chapter 16 Next Steps: Envision and Plan a Durable Partnerships Program
Designing Your Partnerships Strategy
Planning Is Challenging and Critical
The Partnerships Program Planner
Complete Your Partnership Maturity Roadmap
The Quick Summary
What’s Up Next?
Notes
Chapter 17 What’s Next? Prepare for the Future
The Future of PartnershipsIs Ecosystems
Partnerships Ecosystems—They Are Not Your Father’s Oldsmobile
Build Your Organization’s Future Today
Get On Board!
Notes
About the Author
Index
EULA