The Palgrave Handbook of Institutional Ethnography

: Acknowledgments
: Contents
: Notes on Contributors
: List of Figures
1 Institutional Ethnography: Sociology for Today
Purpose and Organization
Sociology for Today
References
Part I Exploring Historical and Ontological Foundations
2 Elements of an Expansive Institutional Ethnography: A Conceptual History of Its North American Origins
Conceptual Practices of Power
A Sociology for Women
The Activist as Ethnographer
Governance and the New Public Management
Work Knowledge and Textual Coordination
Conclusion
References
3 Materialist Matters: A Case for Revisiting the Social Ontology of Institutional Ethnography
Social Ontology and Social Inquiry
The Social Ontology of Institutional Ethnography
Three Implications of Revisiting the Ontology for Doing Institutional Ethnography, with Related Suggestions
Investigate with a Broad Awareness of How Coordination Occurs
Broaden the Range of Trans-Local Relations and Modes of Knowledge Identified for Investigation
Revisit the Ontology as a Strong Base for Projects of Dialogue and Critique
Conclusion
References
4 Teaching Institutional Ethnography as an Alternative Sociology
Institutional Context
IE as an Alternative Sociology
The Role of Theory in IE
IE, Orthodoxy, and Other Research Approaches
Institutional Ethnography, Critique, and Politics
Conclusion
References
5 Exploring Institutional Words as People’s Practices
Institutional Language Generalizes
Institutional Language Organizes
Institutional Words in Practice
Textual Realities
Ethnographic Significance of Recognizing Institutional Words as Practices
References
Part II Developing Strategies and Exploring Challenges
6 Mapping Ruling Relations: Advancing the Use of Visual Methods in Institutional Ethnography
The Everyday Experiences of Family Caregivers: Contextualizing the Study
Outlining the Interviews
Detailing the Mapping Exercise
Moving Forward: Proposed Affordances of Visual Methods in Institutional Ethnography
Conclusions
References
7 Discovering the Social Organization of Perinatal Care for Women Living with HIV: Reflections from a Novice Institutional Ethnographer
An Opportunity to Ask New Questions About HIV, Women, and Perinatal Care Through Institutional Ethnography
Reflections as a Novice Institutional Ethnographer
Reflecting on What You Know: Reflexivity and Locating the Ethnographer in the Inquiry
Noticing Disconnections: Women and Their Healthcare Providers Know HIV Infection Differently
A Case Example: Tanya’s Viral Load
Interviewing Women
Telling a Story Through Institutional Ethnography: Scope and Sociopolitical Implications
Next Steps and Possibilities
Conclusions
References
8 IE and Visual Research Methods: An Open-Ended Discussion
Visual Methods, Societal Change, and IE
A Selection of IE Research Studies with the Focus on Visuals
Archival Visual Data (Help) to Unpack Institutional Discourses
CCTV Texts as Visual Data to Integrate with Participant Observation
Photo-Elicitation to Make the Text/Reader Conversation Visible
Photo-Elicitation to Investigate the Accountability Strategies of Court Experts
Using Visuals to Disseminate Findings and Promote Social Justice
An Open-Ended Conclusion
References
9 And Then There Was Copyright
Copyright in the Digital Age
Research Problematic and Method
Copyright Work as Practice
Conclusion
Postscript
References
10 Invoking Work Knowledge: Exploring the Social Organization of Producing Gender Studies
Standpoint and Work Knowledge
Shaping Research: From “Exclusion Narratives” to Work Knowledge
Reading for the Social Organization of Work
Conclusion
References
11 Teaching Institutional Ethnography to Undergraduate Students
How Did I Learn?
How Shall I Teach?
How Shall I Supervise?
Conclusion
References
Part III Explicating Global/Transnational Ruling Relations
12 Using Institutional Ethnography to Investigate Intergovernmental Environmental Policy-Making
Institutional Ethnography in Intergovernmental Fora
Ethnographic Snippet: Copenhagen Climate Negotiations, 2009
Ethnography and Global/Intergovernmental Institutions
Ethnographic Snippet: Montreal Biological Diversity Negotiations, 2018
From Ethnography to Analysis
From Ethnography to Analysis: Climate, Biological Diversity, and Deforestation
From Ethnography to Analysis: Strategic Use of Language, the Convention on Biological Diversity, and “Indigenous Peoples”
Conclusions: Putting the Pieces Together
References
13 Regulating the Duty to Consult: Exploring the Textually Mediated Nature of Indigenous Dispossession in Chile
The Context: Chile and the Landscape of International Indigenous Rights
Approaching Regulation-Making Ethnographically: Methodological Considerations
Regulating Consultation: Unpacking the Production of a Governing Text
“The Declaration Is Not Binding”: Selective Intertextual Relations
The Constitutional Tribunal’s Ruling
Leaving the Declaration Aside
“Let’s Try to Be Very Specific:” Legal Categorization and Meaning Negotiation
Defining Administrative Measures That Affect Indigenous Peoples Directly
Investment Projects as a Separate Consultation Category
“Not Everything Should Be Consulted”: Consultation as Standardization Practices
Conclusion: Uncovering the “Colonial Cultures” of Consultation
References
14 Transnational Power Relations in Education: How It Works Down South
Global Policy Reform Comes to Australia
A Picture of Ruling: IEs of Australian Education
Early Childhood Education and Care: The Quality Agenda
Schools
Post-Secondary Education: Equity in Policy and Practice
Our Projects
South Australia
Queensland
Transnational Ruling Relations from the Standpoint of Australian Educators
Possibilities
Conclusion
References
15 The Struggle for “Survival” in Contemporary Higher Education: The Lived Experiences of Junior Academics in Taiwan
Research Design and Methods
Unpacking Institutional Categories
Teaching
Planning Courses
Supporting Students Outside of the Classroom
Research
Prioritizing Research
Doing Research in Limited Time
Service Work
The Formation of Neoliberal Subjects
Pursuing “Efficiency”
Making Wise Use of Fragmented Time
Minimizing Unrewarded Work
Minimizing Personal Relationships
Care(Less) Workers
Individualizing Rhetoric
Conclusion
References
Part IV Making Change within Communities
16 Building Change On and Off Reserve: Six Nations of the Grand River Territory
Developing the Project from Ganohkwasra’s Standpoint
Going into the Community: Talking with People About Their Work
Six Nations Police (SNPS) Work in a Sexual Assault Investigation Process
Map Building: An Oral Collaborative Conversational Approach
The Sexual Assault Investigation Process Maps
Calls to Action: Strengthening Six Nations Agencies
Community-Minded Practices: A Haudenosaunee Response
Changes and Outcomes
Conclusions
References
17 Mapping Institutional Relations for Local Policy Change: The Case of Lead Poisoning in Syracuse New York
Using an IE Approach to Address the Issue
Point of Departure
Combining IE with Coalition Work to Unpack the Problematic Relations Governing the Situation
You Are Here—Mapping the Existing Relations that Perpetuate Lead Poisoning Among Children
Following the Map to Chart the Course for Future Policy Advocacy
Following the Map to Find a Niche for Philanthropy
Conclusion
References
18 The Institutional Analysis: Matching What Institutions Do with What Works for People
Origins and Purpose
Institutional Analysis’s Origins in Institutional Ethnography
Analysis of Institutional Texts
Discovery of the Institutional Discourse
Discovering How the Worker Is Coordinated and Organized to Act
Conducting an Institutional Analysis: Objectives and Methods
Identifying the Problematic
Choosing Sources of Data
Making Observations
Conducting Interviews
Analyzing Texts
Organizing and Coordinating the Methods IA Analysts Use to Collect and Analyze Data
Forming and Training a Team
Talking with People Being Managed as Cases and to National Experts
Drawing the Map of Institutional Action
Explicating the Methods of Organizing and Coordinating Work
Identifying and Proposing Changes
Conclusion
References
Part V Critiquing Public Sector Management Regimes
19 Professional Talk: Unpacking Professional Language
The Conditions for Professional Practice Under New Public Management
Challenges When Interviewing Professionals
What Is There to Discover in Professional Talk?
Unpacking Professional Language in Empirical Research
Final Reflections
References
20 Frontline Interpretive Work of Activating the Americans with Disabilities Act
The Function of Texts
Methodological Considerations
Frontline Disability Services Work
Reporting and Compliance Responsibilities
Implementation Work Processes
Verifying the ADHD Diagnosis
Enrolling Students
Assigning the Accommodations
Student Use of Accommodations and Follow Up
Discussion
References
21 Contested Forms of Knowledge in the Criminal-Legal System: Evidence-Based Practice and Other Ways of Knowing Among Frontline Workers
Community Supervision in the Era of the “New Penology”
Data and Analysis
Results
Producing Knowledge Through Reports and Assessments
Alternative Ways of Knowing
Hybridized Knowledge
Conclusion
References
22 Public Protection as a Ruling Concept in the Management of Nurses’ Substance Use
Mode of Inquiry: Institutional Ethnography
Discoveries
The Textual Organization of a Dangerous Nurse
Mitigation of Danger to the Public by Means of Accountability Circuits
Disjunctures in Self-Regulation of Fitness to Practice
Deputizing Nurse Peers to Monitor Colleagues
The Textual Organization of Impaired Nursing Practice as an Individual Issue
Conclusions and Recommendations
References
23 Producing Functional Equivalency in Video Relay Service
Background on Interpreting Work as Access and Functionally Equivalent
Framework and Method
Exploring Standardization
Making Interpreting Work Visible Through Intertextuality
Logs and Reports
Changing the Focus of Interpreting
Minutes Generated Report
Functional Equivalency Unmasked
References
Part VI Bringing Together Different Approaches and Perspectives
24 Using Composites to Craft Institutional Ethnographic Accounts
The Crisis of Representation5 in Qualitative Research
Ontological and Epistemological Shifts—Institutional Ethnography
An Institutional Ethtnographic Example of Constructing and Using Composite Accounts
From Field to Desk
Conclusion
References
25 Attending to Messy Troubles of the Anthropocene with Institutional Ethnography and Material Semiotics: The Case for Vital Institutional Ethnography
Material Semiotics
Heterogeneous Socio-Materiality
Multiplicity and “Attempts at Ordering”
Ontological Politics
Dialoguing Institutional Ethnography and Material Semiotics
The Choice to Blend
Points of Dialogue and Difference
Piecing Together a Vital Institutional Ethnography
Entry-Level Ethnographic Investigation
Entering the Material-Semiotic Field
Attuning to Ruling Relations
Analysis
The Research Problematic and Guiding Questions
Structuring the Analysis
Findings and Feedback
Conclusion
References
26 Institutional Ethnography for Social Work
Interview #1
Preliminary Groundings
Institutional Analysis of Interview #1
The Institutional Organization of the Interview
The Institutional Substance
Interview #2
Institutional Analysis of Interview #2
Conclusion
References
27 Institutional Ethnography and Youth Participatory Action Research: A Praxis Approach
Practicing Methodological Dexterity and Reflexivity: Youth Participatory Research Strategies Within IE
What We Did: Synthesizing Methodological Experience in “Sampling Youth Development”
Beginning with Experience
Learning Critical Social Analysis
Designing a Project
Summer Institutes as Sites of Informal Learning
Conducting Research
The Pedagogical Potential of YPAR and IE with Youth
Conclusion
References
Index