Key features include:
-Supplies concrete examples of how BPM technology has helped firms of varying size in industries as diverse as automotive, aerospace, banking, consumer products, defense, healthcare, industrial products, insurance, manufacturing, and retailing
-Discusses the role of BPM technology in providing visibility and control over business processes that span systems, people, and linked businesses
-Provides a practical guide for transforming a company from a stand-alone supply chain entity to a member of a flexible network with a market advantage
-Includes case studies of businesses that have used BPM technology to achieve radical improvements in value delivered to their customers
-Presents a framework that businesses and IT executives can use to build a superior networked enterprise from initial strategy through implementation