The book is designed to help trainers design and deliver health and safety training in a fun and high-impact way, such that trainees engage with the subject and remember how to apply it in the work environment. It will be useful for managers, trainers, professionals and graduate students in the fields of ergonomics, human factors, and occupational health and safety.
The text comprehensively explains the effect of the brain on learning and then develops the training processes from training needs analysis all the way through effective training techniques and ending with competence assurance. The unique approach of the book is that Part II provides a range of 30 tried and tested original resource ideas to make health and safety training effective and memorable. It will be a valuable text for professionals and graduate students in the fields of ergonomics, human factors, and occupation health and safety.
Provides practical and tested solutions to common training problems
Covers a resource section showing how to develop interesting and relevant training exercises
Focuses on special needs of health and safety training
Guides the reader through identifying the training need, delivering the training and finally assuring competence
Designed to help trainers design and deliver health and safety training in a fun and high-impact way
Author(s): Simon W. Pain
Publisher: CRC Press
Year: 2022
Language: English
Pages: 321
City: Boca Raton
Cover
Half Title
Title Page
Copyright Page
Dedication
Contents
Author
Part I
Chapter 1: Introduction
Chapter 2: The importance of memory to learning - How adults learn
2.1 Short- and Long-Term Memory
2.2 Repeat, Recap and Review
2.3 Other Memory Techniques - Mnemonics and Acronyms
2.4 Get in the Cue
2.5 Memory Techniques
Chapter 3: Communication - Getting the message across
3.1 Verbal Communication
3.2 Active Listening
3.3 Visual Communication
3.4 Written Communication
Chapter 4: The audience - Who will be there?
4.1 Types of Trainees
4.2 Large Audiences
4.2.1 Tell Them What You're Going to Tell Them
4.2.2 Tell Them
4.2.3 Tell Them What You Told Them
4.2.4 Ergonomics
4.3 Training Room Layouts and Numbers of Trainees
4.3.1 Board Room Layout
4.3.2 U-Shape or Horseshoe Layout
4.3.3 V-Shape Layout
4.3.4 Cafe Style Layout
4.3.5 Theatre Style Layout
4.4 Where Should Training Be Done?
Chapter 5: Training needs - What do they need to know?
5.1 Identifying Training Needs
5.2 Knowledge Checks
5.3 Training Levels
5.4 Records
Chapter 6: Designing the training - What do they need to know?
6.1 Session Specifications
6.2 Sacrificial Content
Chapter 7: Training styles and techniques - Making the training interesting
7.1 What Type of Training Is Appropriate?
7.2 Videos as a Training Aid
7.2.1 Commercial Videos
7.2.2 Bespoke Videos
7.3 Models
7.4 Posters and Chart Boards
7.5 Sticky Note Displays
7.6 Real-life Experience
7.7 Simulations (See Also Resources Sections K and O)
7.8 Role Plays (See Also Resources Section I)
7.9 Photographs (See Also Resources Sections B and U)
7.9.1 Photographs in Work Instructions and Training Manuals
7.9.2 Photographs as Posters
7.9.3 Photographs in Safety Training Presentations
7.9.4 Photographs Used in Training Exercises
7.9.5 Photo Hazard Spotting Exercises (See Also Resources Section B)
7.9.6 Photographic Hazards Spotting (Camera Hunt See Resources Section C)
7.10 Jigsaws (See Also Resources Section A)
7.11 Using Flip Charts
7.12 Drawings and Wallcharts
7.13 Props and Gizmos (See Also Resources Section F)
7.14 Exhibits and Displays as an Aid to Training
7.15 Webinars
Chapter 8: Preparing computer displayed visual images - What you see is what you get!
8.1 PowerPoint Presentations
8.2 Too Many Slides
8.3 Important Tip
8.4 Animation
8.5 Media Transfers
Chapter 9: Handouts and supporting material - Providing reference material
9.1 Remove Text That You Will Use for Interactive Questions
9.2 Remove All the Background Graphics
9.3 Making Changes
9.4 Handouts for International Audiences
9.5 Professionally Printed Handouts
9.6 Using Handouts during a Presentation
9.7 Bookmark Handouts
9.8 Ponder Sheets
Chapter 10: The art of presentation delivery - Getting your message across
10.1 Giving a Performance
10.2 The Difference between Data, Information and Knowledge
10.3 Address Trainees by Name
10.4 Dress Code
10.5 Mannerisms
10.6 Enthusiasm
10.7 Engagement
10.8 Setting the Scene
10.9 Promoting Discussion
10.10 Tempo
10.11 Public Speaking
10.12 Attention Span
10.13 Emphasis
10.14 Use of Pointers, Lasers and Presenters
10.15 Pilot Events
10.16 When Things Go Wrong
Chapter 11: Running exercises and activities - Making it fun!
11.1 How to Plan the Exercise
Chapter 12: Validation and competence - Checking that they have understood
12.1 Validation
12.2 Mentoring and the Road to Competence
Chapter 13: Training administration
13.1 Pre-Course Information
13.2 Equipment Lists and Trainers Kits
13.3 Stationary Box
Chapter 14: Evaluating the effectiveness of the training - Did it work?
14.1 The Four Levels of Training Assessment
Chapter 15: Trainer/tutor selection - Select leaders who will inspire!
15.1 Who Should Do the Training?
15.2 Presenter/Trainer Deputies
Chapter 16: Train the trainer - Showing others how to do it
16.1 Train the Trainer Materials
16.2 Trainer Skill Training
16.3 Delegated Trainer's Practice
Part II: Training resources section
Section A: Jigsaws
Section B: Photohazard spotting
Section C: Camera hunts
Section D: Bespoke videos and DVDs
Section E: Flash cards
Section F: Gizmos
Section G: Interactive exercises
Section H: Games
Section I: Role play
Section J: Event case studies (Lochside Engineering)
Lochside Engineering Ltd Case Study
Group 1 Task
Group 2 Task
Lochside Engineering Ltd
Background
The Incident
Witness 1 - IAIN WACHEM Services Supervisor, Lochside Engineering Ltd
Witness 2 - James Henderson Senior Technician, GRPM Ltd
Witness 3 - DAVID CARTER General Labourer GRPM Ltd
Section K: Automated PowerPoint exercise for emergency simulation
Section L: Competitions - Trainees' presentations
Section M: Quizzes
Section N: Puzzles (communications exercise)
Section O: Mock scenarios
Scenario No. 1 - Safe Systems of Work/Energy Isolation Plans/Permits to Work
Preparation
The Task
Scenario No. 2 - Confined Space Entry
The Task
Scenario No. 3 - Scaffolding Standards/Working at Heights
The Task
Section P: Personal protective equipment exercise
Section Q: Noise simulation exercises
Section R: Manual handling assessment exercise
Section S: Individual crosswords
Section T: Personal commitment statement
Section U: Hazard recognition
Section V: Coincidence or not?
Section W: Unfamiliar task risk assessment slide rule
Section X: Microbooks
Section Y: Circle the hazard
Index