This is one of the bestselling books ever published on the topic of project management. Now in a revised new third edition, it presents you with a wealth of proven techniques for managing projects—from establishing project objectives to building schedules to projecting costs. It includes all the basics on defining, planning, and tracking a project, as well as building stronger project teams. This new edition includes new chapters on Agile Project Management, PMI exam prep, and more.
Author(s): Eric Verzuh
Series: Portable Mba Series
Edition: 3
Publisher: Wiley
Year: 2008
Language: English
Pages: 480
The Fast Forward MBA in Project Management, Third Edition......Page 4
Acknowledgments......Page 8
About the Author......Page 9
Contents......Page 10
Preface......Page 18
Downloadable Forms......Page 20
Part 1: Introduction......Page 22
INTRODUCTION......Page 23
PROJECT MANAGEMENT IS THE ESSENTIAL SKILL SET FOR TWENTY-FIRST CENTURY LEADERS......Page 24
PROJECT MANAGEMENT AS A STRATEGIC STRENGTH......Page 26
THE ART AND SCIENCE OF PROJECT LEADERSHIP......Page 27
THE PRACTICAL FOUNDATION FOR SUCCESSFUL PROJECTS: HOW THIS BOOK WILL HELP YOU......Page 30
PROJECT MANAGEMENT RELIES ON OTHER DISCIPLINES......Page 31
END POINT......Page 32
Stellar Performer: OrthoSpot......Page 33
PROJECTS REQUIRE PROJECT MANAGEMENT......Page 34
THE EVOLUTION OF A DISCIPLINE......Page 37
THE DEFINITION OF SUCCESS......Page 40
THE COST-SCHEDULE-QUALITY EQUILIBRIUM......Page 41
PROJECT MANAGEMENT FUNCTIONS......Page 42
PROJECT LIFE CYCLE......Page 44
ORGANIZING FOR PROJECTS......Page 47
PROJECT MANAGERS ARE LEADERS......Page 51
END POINT......Page 52
Stellar Performer: Seattle Children’s Hospital and Regional Medical Center......Page 53
PMP Exam Prep Questions......Page 57
Part 2: Defining the Project......Page 58
INTRODUCTION......Page 59
STAKEHOLDER ROLES: PROJECT MANAGER......Page 60
STAKEHOLDER ROLES: PROJECT TEAM......Page 61
STAKEHOLDER ROLES: MANAGEMENT......Page 62
STAKEHOLDER ROLES: THE CUSTOMER......Page 66
STAKEHOLDER ROLES: ADVOCATES, OPPONENTS, AND INNOCENT BYSTANDERS......Page 68
END POINT......Page 69
PMP Exam Prep Questions......Page 74
INTRODUCTION......Page 76
PROJECT RULES ARE THE FOUNDATION......Page 77
PUBLISH A PROJECT CHARTER......Page 78
WRITE A STATEMENT OF WORK......Page 81
STATEMENT OF WORK: MINIMUM CONTENT......Page 82
RESPONSIBILITY MATRIX......Page 88
CREATING A COMMUNICATION PLAN......Page 92
THE PROJECT PROPOSAL LAUNCHES THE PROJECT......Page 97
END POINT......Page 101
PMP Exam Prep Questions......Page 112
Part 3: The Planning Process......Page 114
INTRODUCTION......Page 116
ALL PROJECT MANAGEMENT IS RISK MANAGEMENT......Page 117
THE RISK MANAGEMENT FRAMEWORK......Page 119
STEP ONE: IDENTIFY THE RISKS......Page 121
STEP TWO: ANALYZE AND PRIORITIZE THE RISKS......Page 125
STEP THREE: DEVELOP RESPONSE PLANS......Page 130
STEP FOUR: ESTABLISH CONTINGENCY AND RESERVE......Page 136
STEP FIVE: CONTINUOUS RISK MANAGEMENT......Page 137
END POINT......Page 138
Stellar Performer: The Software Engineering Institute......Page 140
PMP Exam Prep Questions......Page 144
INTRODUCTION......Page 146
DEFINING THE WORK BREAKDOWN STRUCTURE......Page 147
BUILDING A WORK BREAKDOWN STRUCTURE......Page 150
CRITERIA FOR A SUCCESSFUL WORK BREAKDOWN STRUCTURE......Page 154
WORK PACKAGE SIZE......Page 156
PLANNING FOR QUALITY......Page 159
WBS GUIDELINES VARY......Page 161
END POINT......Page 163
PMP Exam Prep Questions......Page 164
INTRODUCTION......Page 166
PLANNING OVERVIEW......Page 167
PLANNING STEP TWO: IDENTIFY TASK RELATIONSHIPS......Page 168
PLANNING STEP THREE: ESTIMATE WORK PACKAGES......Page 171
PLANNING STEP FOUR: CALCULATE AN INITIAL SCHEDULE......Page 178
PLANNING STEP FIVE: ASSIGN AND LEVEL RESOURCES......Page 190
END POINT......Page 197
PMP Exam Prep Questions......Page 201
INTRODUCTION......Page 203
ESTIMATING FUNDAMENTALS......Page 204
ESTIMATING TECHNIQUES......Page 209
BUILDING THE DETAILED BUDGET ESTIMATE......Page 219
GENERATING THE CASH FLOW SCHEDULE......Page 226
END POINT......Page 227
Stellar Performer: Tynet, Inc.......Page 229
Stellar Performer: Adobe Systems......Page 233
PMP Exam Prep Questions......Page 240
INTRODUCTION......Page 242
THREE LEVELS OF BALANCING A PROJECT......Page 243
BALANCING AT THE PROJECT LEVEL......Page 244
BALANCING AT THE BUSINESS CASE LEVEL......Page 256
BALANCING AT THE ENTERPRISE LEVEL......Page 261
END POINT......Page 262
Stellar Performer: SAFECO Field......Page 263
Stellar Performer: Boeing 767-400ER Program......Page 267
PMP Exam Prep Questions......Page 269
Part 4: Controlling the Project......Page 272
INTRODUCTION......Page 273
A FRAMEWORK FOR BUILDING HIGH-PERFORMANCE TEAMS......Page 277
LEADERSHIP RESPONSIBILITIES......Page 281
GROUND RULES......Page 285
TEAM IDENTITY......Page 286
TEAM LISTENING SKILLS......Page 291
MEETING MANAGEMENT......Page 295
SUMMARY OF BUILDING A POSITIVE TEAM ENVIRONMENT......Page 297
COLLABORATIVE PROBLEM SOLVING......Page 299
PROBLEM ANALYSIS......Page 300
DECISION MODES......Page 303
CONFLICT MANAGEMENT......Page 306
CONTINUOUS LEARNING......Page 309
JOB SATISFACTION......Page 312
END POINT......Page 313
Stellar Performer: Habitat for Humanity......Page 315
PMP Exam Prep Questions......Page 317
PROJECT COMMUNICATION......Page 318
COMMUNICATING WITHIN THE PROJECT TEAM......Page 319
COMMUNICATING WITH MANAGEMENT AND CUSTOMERS......Page 327
THE CHANGE MANAGEMENT PROCESS......Page 328
CONFIGURATION MANAGEMENT......Page 332
CLOSEOUT REPORTING......Page 334
END POINT......Page 335
PMP Exam Prep Questions......Page 348
MEASURING SCHEDULE PERFORMANCE......Page 350
MEASURING COST PERFORMANCE......Page 354
EARNED VALUE REPORTING......Page 356
COST AND SCHEDULE BASELINES......Page 365
END POINT......Page 367
PMP Exam Prep Questions......Page 368
RESPONSIBILITY BEYOND YOUR AUTHORITY......Page 370
DISASTER RECOVERY......Page 371
REDUCING THE TIME TO MARKET......Page 372
WHEN THE CUSTOMER DELAYS THE PROJECT......Page 373
FIGHTING FIRES......Page 374
MANAGING VOLUNTEERS......Page 375
END POINT......Page 376
Part 5: Advancing Your Practice of Project Management......Page 378
INTRODUCTION......Page 380
DEFINING ENTERPRISE PROJECT MANAGEMENT......Page 382
THREE TIERS OF MANAGEMENT WITHIN EPM......Page 383
ESTABLISH CONSISTENT EPM PROCESSES......Page 386
TECHNOLOGY ENABLES EPM PROCESSES......Page 390
THE PEOPLE WHO DELIVER PROJECTS......Page 393
SUPPORT PROJECT MANAGEMENT: THE PROJECT OFFICE......Page 395
END POINT......Page 402
INTRODUCTION......Page 404
PROJECT PORTFOLIO MANAGEMENT AS A SYSTEM......Page 405
BUILDING THE INITIAL PORTFOLIO......Page 410
END POINT......Page 414
INTRODUCTION......Page 415
REQUIREMENTS ENGINEERING AND PROJECT MANAGEMENT ARE INTIMATELY CONNECTED......Page 416
REQUIREMENT TYPES ILLUSTRATE THE EVOLVING PRODUCT VISION......Page 417
REQUIREMENTS ENGINEERING SCOPE AND PROCESSES......Page 419
REQUIREMENTS ENGINEERING ACTIVITIES IN THE PRODUCT DEVELOPMENT LIFE CYCLE......Page 421
REQUIREMENTS DEVELOPMENT ACTIVITIES......Page 422
REQUIREMENTS MANAGEMENT ACTIVITIES......Page 423
REQUIREMENTS DOCUMENTATION TECHNIQUES......Page 425
REQUIREMENTS ENGINEERING DEMANDS DISCIPLINE......Page 426
END POINT......Page 427
INTRODUCTION......Page 429
LEAN PRINCIPLES FOR PROJECT MANAGERS......Page 430
LEAN TECHNIQUES TAILORED TO PROJECT MANAGEMENT......Page 433
END POINT......Page 436
INTRODUCTION......Page 437
WHAT ARE THE REQUIREMENTS TO EARN THE PMP?......Page 438
TOP 10 STUDY TIPS FOR THE PMP EXAM......Page 439
END POINT......Page 443
PROJECT MANAGEMENT SOFTWARE SUPPORTS THE DISCIPLINE......Page 444
LOOKING UNDER THE HOOD: THE DESIGN OF PROJECT......Page 445
SET UP THE PROJECT FIRST......Page 446
FOLLOW THE PLANNING MODEL IN THIS BOOK......Page 448
TASK TYPES: FIX THE DURATION, WORK, OR RESOURCE LEVEL......Page 452
ASSIGNING RESOURCES TO A PROJECT......Page 453
RESOURCE LEVELING YOUR SCHEDULE......Page 455
MAINTAINING THE PLAN THROUGHOUT THE PROJECT......Page 458
PROJECT SERVER AND PROJECT WEB ACCESS......Page 460
END POINT......Page 461
Appendix: The Detailed Planning Model......Page 462
Notes......Page 471
Index......Page 474
