Praise for the chief HR Officer
"The strategic portfolio of issues addressed and the sage wisdom and perspectives shared make this book a powerful transformation tool." —Jodee Kozlak, executive vice president, Human Resources, Target Corporation
"An up-to-the-minute guide as to what is happening to the field of human resources through the eyes of those in charge of it." —Peter Cappelli, George W. Taylor Professor of Management and director, Center for Human Resources, Wharton School
"This is a definitive guide for human resources leaders who are at the frontlines of competitiveness for their organizations." —David A. Rodriguez, executive vice president and chief human resources officer, Marriott International
"This book is a must-read for all HR professionals to understand the evolution of how far we've come as a function and how much more we have to contribute to the success of the enterprise." —William J. Conaty, former senior vice president, Human Resources, General Electric Corporation
"This book is a treasure-trove of insights that will elevate the practice of human resource management to a whole new level in the twenty-first century." —Lee D. Dyer, professor and chair, Department of Human Resource Studies, Cornell University
"As a CEO who understands how important managing human capital is to delivering business results, The Chief HR Officer is an invaluable resource." —Russ Fradin, CEO, Hewitt Associations
"This is a must-read for state-of-the-art in human resource management." —Scott A. Snell, E. Thayer Bigelow Professor of Business Administration, Darden Graduate School of Business, University of Virginia
"This accessible, practical guide for HR professionals clearly describes the critical values, behaviors and skills needed to fulfill the multiple roles of an HR leader- trusted business partner, talent architect and expert functional leader."—Sally Bott, group human resource director, BP
Author(s): Patrick M. Wright, John Boudreau, David Pace, Libby Sartain, Paul McKinnon, Richard Antoine
Publisher: Jossey-Bass
Year: 2011
Language: English
Pages: 338
The Chief HR Officer......Page 3
Contents......Page 5
The Authors......Page 9
1 The Evolving Chief Human Resource Officer Role......Page 29
PART ONE: TODAY’S CHIEF HUMAN
RESOURCE OFFICER......Page 41
2 Perform! Don’t Run!......Page 43
3 The Art and Science of the CHRO Role......Page 51
4 ETC......Page 60
5 Roles and Challenges of the CHRO: Results of the Cornell/CAHRS CHRO Survey......Page 68
PART TWO: THE CHRO AS STRATEGIC ADVISOR AND TALENT ARCHITECT......Page 83
6 Leadership and Employee Engagement: A Positive Synergy at Caterpillar......Page 85
7 Four Steps to World-Class Talent Management......Page 99
8 Retooling HR and Avoiding the Service Trap: How Proven Business Models Offer Untapped Potential for Strategic Talent Decisions......Page 111
9 The CHRO as Cultural Champion......Page 121
10 When Crisis Calls......Page 127
11 Doing HR’s Business with the Government......Page 135
PART THREE: THE CHRO AS COUNSELOR/CONFIDANT/ COACH......Page 145
12 Who Do You Really Work For? Serving Multiple and Often Conflicting Constituencies as CHRO......Page 147
13 Partnering with the CEO......Page 158
14 Forging Effective Relationships with Your Boss and Colleagues......Page 165
15 What Do You Stand For?......Page 174
16 Great Leader or Just a CEO? Insights on CEOs from the Perspective of CHROs......Page 183
PART FOUR: THE CHRO AS LIAISON TO THE BOARD OF DIRECTORS......Page 197
17 Working with the Board of Directors......Page 199
18 CHROs and Boards: A Missing Link......Page 211
19 The Role of the CHRO in Managing Executive Compensation......Page 221
20 How to Be a High-Performing CHRO in the Executive Compensation Arena......Page 231
PART FIVE: THE CHRO AS LEADER OF THE HR FUNCTION......Page 239
21 Making a Difference in the First 100 Days......Page 241
22 Delivering Results with a Global HR Team......Page 255
23 Experiences as a New CHRO in a New Industry......Page 265
24 Designing an Integrated HR Function: What the CHRO Needs to Know......Page 274
25 HR for Impact......Page 285
PART SIX: CHARACTERISTICS OF TODAY’S CHRO......Page 297
26 Preparing CHROs to Exceed CEO Expectations......Page 299
27 Delivering Global Talent in a High-Velocity World: What CEOs Look For in a CHRO......Page 307
28 What Does Today’s CHRO Look Like? Demographic Characteristics of CHROs at the World’s Largest Companies......Page 316
29 Bringing It All Together: The Four Knows of the CHRO......Page 324
Index......Page 331
