Longman, 2000. — 80 pages. — (Longman Business English Skills). — ISBN 0 582 09306 6
Intermediate level.Telephoning
will help you to do business effectively over the phone
systematically presents and practices the language you need for:
- getting through
- talking and leaving messages
- fixing and changing appointments
- taking part in a telephone conference
focusses on pronunciation to make sure you can be easily understood
