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Telecommunications Regulation: Culture, Chaos and Interdependence Inside the Regulatory Process (Routledge Advances in Management and Business Studies, 12)

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Using unprecedented access to the key actors inside the UK Office of Telecommunications (OFTEL) and supporting interviews, this book explores how telecommunications regulation works from the inside.

Author(s): Clare Hall, Colin Scott, Christopher Hood
Edition: 1
Year: 2000

Language: English
Pages: 264

Preliminaries......Page 1
Contents......Page 7
Figures......Page 9
Tables......Page 10
Preface......Page 11
1 Ducts, poles and holes in the ground......Page 16
2 The archaeology of a regulatory regime......Page 28
3 Peculiar place, peculiar culture......Page 46
4 ‘Oftel c’est moi’: the role of the individual DGT......Page 74
5 Oftel in space......Page 96
6 Regulatory decision styles......Page 122
7 Price controls and numbering administration......Page 142
8 Regulating anti-competitive conduct and not regulating hotel phone pricing......Page 168
9 Complaint-handling, licence enforcement and anti-competitive conduct II......Page 188
10 Regulatory science, regulatory policy and possible regulatory futures......Page 214
Epilogue......Page 228
Notes......Page 234
Glossary......Page 248
Bibliography......Page 252
Index......Page 262