Sustainability, Big Data, and Corporate Social Responsibility: Evidence from the Tourism Industry

Cover
Half Title
Title Page
Copyright Page
Table of Contents
Foreword
Preface
Editor Biographies
Contributors
Part I Sustainability and Tourism Businesses
1 Innovation as a Key Driver of Sustainability in Tourism
1.1 Introduction
1.2 Innovation in Tourism
1.2.1 Product/Service Innovation
1.2.2 Process Innovation
1.2.3 Managerial (Administrative) Innovation
1.2.4 Institutional Innovation
1.2.5 Marketing Innovations
1.3 Innovation Model in the Tourism Sector
1.4 Development of Sustainable Tourism
1.5 Sustainable Tourism
1.6 Sustainable Tourism Development and Its Dimensions
1.6.1 Social and Cultural Sustainability
1.6.2 Environmental Sustainability
1.6.3 Economic Sustainability
1.7 Development of Innovation and Sustainable Tourism
1.8 Sustainability of Tourism and Innovation
1.9 Economic, Social, and Environmental Aspects of Innovation and Sustainable Tourism
1.9.1 Economic Development Dimension
1.9.2 Social Development Dimension
1.9.3 Environmental Development Dimension
1.10 Conclusion
References
2 Alienation and Sustainability in Tourism Businesses
2.1 Introduction
2.2 Alienation
2.3 Dimensions of Alienation
2.4 Organizational Alienation
2.5 Organizational Alienation in Tourism Businesses
2.6 Sustainability and Sustainability in Tourism Businesses
2.7 Alienation and Sustainability in Tourism Businesses
2.8 Conclusion
References
3 The Impact of Environmental Practices On Hotel Perceived Performance
3.1 Introduction
3.2 Literature Review
3.3 Hypotheses
3.4 Conceptual Model
3.5 Methodology
3.5.1 Data Collection and Sample
3.5.2 Measurement
3.5.2.1 Dependent Variable: Environmental Management Practices
3.5.2.2 Independent Variable: Perceived Performance
3.6 Results
3.6.1 The Measurement Model
3.6.2 The Structural Model
3.7 Discussion
3.8 Conclusion
Notes
References
4 Economic Sustainability and Indicators of Most Visited Countries
4.1 Introduction
4.2 The Economic Dimension of Sustainability
4.3 The Economic Dimension of Sustainable Tourism
4.3.1 Seasonality
4.3.2 Economic Benefits
4.3.3 Employment
4.4 Conclusion
References
Part II Tourism and Sustainability in the Digital Era
5 A New Age in Tourist Guiding: Digital Tourism and Sustainability
5.1 Introduction
5.2 Digital Tourism and Sustainability
5.3 Tourist Guiding in Digital Tourism
5.4 Research Method
5.5 Validity and Reliability
5.6 Findings
5.7 Conclusion and Recommendations
References
6 Socio-Technological Sustainability in Tourism
6.1 Introduction
6.2 Literature Review
6.2.1 Transformative Learning
6.2.2 Sustainability and Technology
6.3 Methodology
6.4 A Transformative Model of Sustainable Digital Transformation in the Tourism Industry
6.4.1 Conceptual Framework
6.4.2 Socio-Technological Sustainability
6.4.3 Sustainable Digital Transformation
6.4.4 Transformative Digital Experience
6.4.4.1 Tourist Experience
6.4.4.2 Resident Experience
6.4.4.3 Practitioner Experience
6.5 Conclusion
References
7 Information and Communication Technology Through a Decentralized Sharing Economy in the Tourism Industry
7.1 Introduction
7.2 Evolution of Information and Communication Technology (ICT) and Online Business
7.3 The Digital Sharing Economy and Tourism
7.4 Decentralized Sharing Economy With Blockchain Technology
7.5 Conclusion
References
8 Innovative Digital Ideas in Presenting Cultural Heritage in the Tourism Industry
8.1 Introduction
8.2 Innovative Digital Ideas for Cultural Heritage
8.2.1 Innovative Digital Ideas for Conservation of Cultural Heritage
8.2.2 Innovative Digital Ideas for Management of Cultural Heritage
8.2.3 Innovative Digital Ideas for Interpretation of Cultural Heritage
8.3 Importance of Digital Ideas for Cultural Heritage
8.4 Positive Impacts of Digital Ideas Used in Cultural Heritage in the Tourism Industry
8.4.1 Positive Impacts for Cultural Travel Experiences of Tourists
8.4.2 Positive Impacts for Cultural Heritage Products
8.4.3 Positive Impacts for Destination Tourism Movements
References
9 An Evaluation of Big Data Use for Fraud Detection in Hotel Enterprises
9.1 Introduction: Background and Driving Forces
9.2 Fraud
9.3 Big Data
9.3.1 Characteristics of Big Data
9.3.2 Strategic Impacts of Big Data
9.4 Big Data and Auditing
9.4.1 Big Data and Fraud
9.5 The Use of Big Data for Determining Fraud in Hotel Enterprises
9.6 Conclusion
References
10 Digital Change for Sustainable Restaurant Systems
10.1 Introduction
10.2 The Concept of Sustainability
10.2.1 Sustainable Development
10.2.1.1 Environmental Sustainability
10.2.1.2 Social Sustainability
10.2.1.3 Economic Sustainability
10.2.2 The Significance of Sustainable Development in Terms of Countries and Regions
10.2.3 Corporate Sustainability
10.3 Sustainable Restaurant System
10.4 Environmental Impact of Restaurants
10.4.1 Direct Environmental Impacts
10.4.1.1 Energy Consumption
10.4.1.2 Water Consumption
10.4.1.3 Solid Waste Generation
10.4.1.4 Air Pollution
10.4.1.5 Technological Solutions to Reduce Direct Environmental Impacts of the Restaurant Businesses
10.4.2 Environmental Impacts for the Consumers
10.4.2.1 Technological Solutions to Reduce Environmental Impacts of the Restaurant Businesses for the Customers
10.4.3 Environmental Impacts for the Producer
10.4.3.1 Sustainable Agriculture
10.4.3.2 Sustainable Fishing
10.4.3.3 Sustainable Farming
10.4.3.4 Technological Solutions to Reduce Environmental Impacts of the Restaurant Businesses for the Producer
References
Part III CSR and Hospitality
11 Corporate Social Responsibility Perceptions of Undergraduate Level Students in Tourism Education
11.1 Introduction
11.2 Conceptual Framework
11.2.1 Corporate Social Responsibilities
11.2.2 Corporate Social Responsibility Components
11.2.3 Tourism Education
11.3 Method
11.4 Results
11.4.1 Demographic Information
11.4.2 Explanatory Factor Analysis for CSR
11.4.3 The Difference Between Students’ Perceptions of CSR According to Internship and CSR Knowledge Variables
11.4.4 Correlation Analysis for the Relationships Between CSR Dimensions
11.5 Conclusion and Discussion
11.6 Limitation, Recommendation, and Future Directions
References
12 Hospitality Businesses in the Anthropocene Era: Recycling Practices
12.1 Introduction
12.2 Literature Review
12.2.1 Anthropocene and Tourism
12.2.2 The Seventh Continent and Tourism
12.2.3 Sustainable Tourism
12.2.4 Eco-Label Practices at Accommodation Establishments
12.2.4.1 Waste Management in Accommodation Establishments
12.3 Methodology
12.4 Findings
12.4.1 Hotel Responsibilities
12.4.2 Waste Management
12.4.3 External Support (Local Governments)
12.4.4 Recycling
12.5 Conclusion and Recommendations
References
Part IV Case Studies
13 The Tourism-Led Growth Hypothesis Test Using Granger’s Causality: A Case Study of Algeria
13.1 Introduction
13.2 Literature Review
13.3 Methodology
13.3.1 Data Description
13.3.2 Stationary: Graph, ACF Function, and Unit Root Test
13.3.2.1 Graph
13.3.2.2 ACF Function
13.3.2.3 Unit Root Test
13.3.3 Lag Length Test
13.3.4 Test of Cointegration
13.3.5 Vector Autoregressive Model With an Error Correction Mechanism (VECM)
13.3.6 Causality Test
13.4 Conclusion and Discussion
References
Index