Supportive Accountability: How to Inspire People and Improve Performance

Some leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as productive and effective as possible. Sylvia Melena is the architect of the Supportive Accountability Leadership Model, a simple but powerful framework that helps leaders create a motivating work environment while promoting accountability and improving performance. Through a mix of stories, actionable tips, and templates, you'll learn how to: Master the art of supportive leadership Inspire employees to advance your organization's vision Monitor performance and customer service efficiently Lead effective performance improvement conversations Pinpoint critical support factors to unleash performance Wield the power of employee recognition Boost performance through progressive discipline Document skillfully Free Performance Documentation Toolkit You'll also receive free access to the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.