Strategic Integrated Marketing Communications

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This book provides a disciplined, systematic look at what is necessary to the planning and implementation of an effective Integrated Marketing Communications (IMC) programme.
Throughout, attention is paid to balancing theory with practical application, how to successfully implement theory for effective communication. Step-by-step, knowledge and understanding builds through the book, starting by laying a foundation to provide context, looking at the role of IMC in building brands and strengthening companies. The book then considers what goes into developing and executing effective messages, and how to ensure that they are consistent and consistently delivered, regardless of media. A detailed, practical overview of the strategic planning process is provided, illustrated by numerous examples and cases, along with ‘desktop’ tools and worksheets for developing and implementing an IMC plan.

The 4th edition of this classic textbook has been fully updated throughout, and includes:

• Updated and expanded coverage of digital media, including issues relating to privacy and media strategy.

• New sections on setting campaign budgets, brand architecture, target audience action objectives, social marketing communication, and such practices as gamification and experiential marketing.

• Extended content on international advertising and shared cultural values.

• The introduction of a channels-based typology of marketing communication.

• Updated international examples and case studies throughout.

A comprehensive and accessible guide to the steps of planning and developing an effective IMC campaign, this book should be core reading for students studying Integrated Marketing Communications, Strategic Communications, Principles of Advertising, Media Planning and Brand Management.

Author(s): Larry Percy
Edition: 4
Publisher: Routledge
Year: 2023

Language: English
Pages: 318
City: London

Cover
Half Title
Title Page
Copyright Page
Contents
Figures
Tables
Adverts
Preface
Part I: Introduction to IMC
1. Overview of IMC
What is IMC?
Original definitions of IMC
More recent definitions of IMC
Managing IMC
The role of advertising and promotion in IMC
Barriers to effective IMC
Organizational barriers
Organizational structure
The low standing of marketing communication in an organization
Specialization
Organizational character
Culture of the organization
Management perceptions
Resistance to change
Financial emphasis
Compensation
Overcoming the barriers
Identifying IMC opportunities
Understanding consumer decision making
IMC strategic planning
The five-step strategic planning process
Summary
Review questions
References
2. Brands and IMC
The role of IMC in building brands
Social meaning
Cultural values and brand perceptions
Positioning
Understanding how markets are defined
Positioning and brand awareness
Positioning and brand attitude
Brand attitude
Building brand equity
Brand portfolio considerations
Branding strategy
Stand-alone brands
Sub-brands
Summary
Review questions
References
3. Companies and IMC
The role of IMC in strengthening companies
Corporate identity, image, and reputation
Corporate identity
Corporate identity types
Corporate image
Corporate reputation
Building corporate identity, image, and reputation
Corporate brand
Corporate brand equity
Corporate communication
Corporate story
Corporate advertising
Summary
Review questions
References
Part II: Components of IMC
4. Advertising
The role of advertising in IMC
Types of advertising
Consumer advertising
Retail advertising
The role of channels marketing in IMC
Co-op advertising
Tactical marketing
B2B advertising
Corporate image advertising
Corporate image advertising and brand strategy
Brand awareness and brand attitude strategy
Brand awareness strategy
Recognition brand awareness
Recall awareness
Awareness and corporate image advertising
Brand attitude strategy
Involvement
Motivation
Attitude and corporate image advertising
The Rossiter-Percy grid
Summary
Review questions
References
5. Promotion
Promotion strategy
Basic types of promotion
Trade promotion
Allowances
Display material
Trade premiums and incentives
Retail promotions
Retail adverts
Price-off promotions
Point-of-purchase displays
Consumer promotion
Trial promotions
Coupons
Sampling
Refunds and rebates
Favourable situations for trial promotions
Repeat-purchase promotions
Loyalty and reward programmes
Loading devices
Premiums
Sweepstakes, games and contests
Favourable situations for repeat-purchase promotions
Building brand attitude with consumer promotion
Coupons
Sampling
Refunds and rebates
Loyalty and reward programmes
Loading devices
Premiums
Sweepstakes, games and contests
Incentive promotion cost
Summary
Review questions
References
6. Media
Media concepts
Target audience factor
Reach and frequency
Fixed versus mobile media
Digital media
Internet
Social media
Mobile
Online and in-game video
Usage issues
Adblocking
Digital media concerns
Privacy issues
Digital advertising fraud
Programmatic advert buying
Summary
Review questions
References
7. Additional delivery options
Sponsorships and event marketing
Experiential marketing
Product placement and branded content
Product placement
Branded content
Packaging
Trade shows and fairs
Personal selling
Direct marketing
The database in direct marketing
Public relations
Advantages and disadvantages
Marketing public relations
Buzz marketing
Summary
Review questions
References
Part III: IMC Messages
8. Message processing
Consciousness
Unconscious processing
Subliminal processing
Conscious processing
Communication response sequence
Message processing responses
Attention
Learning
Learning and brand awareness
Learning and brand attitude
Acceptance
Emotion
Emotional associations in memory
Interpersonal emotion
The role of memory
Processing messages in digital media
Summary
Review questions
References
9. Message development
Positioning
Benefit selection and focus
Communication objectives
Category need
Brand awareness
Brand attitude
Brand purchase intention
Creative brief
Task definition
Objectives and strategy
Executional elements
Creative idea
The remote conveyor model
Pre-testing
Management Judgement Test
Target audience response pre-test
Attention
Learning and acceptance
Brand purchase intention
Brand attitude
Benefit claim delivery
Brand awareness
Social marketing communication
Target audience
Communication strategy
Charitable giving
Summary
Review questions
References
10. Creative execution
Gaining attention
Unexpected elements
Colour
Size of picture or illustration
Print placement
Format
Attention and Internet advertising
Facilitating learning
Keep it simple
Use short headlines
Product in use
Picture-word sequence
Pacing of commercials
Music as a creative tactic
Nostalgia as a creative tactic
Specific creative tactics for brand awareness and brand attitude
Brand awareness creative tactics
Brand recognition
Brand recall
Brand attitude creative tactics
Low-involvement informational
Benefit claim
Source characteristic
Low-involvement transformational
Benefit claim
Source characteristic
High-involvement informational
Benefit claim
Source characteristic
High-involvement transformational
Benefit claim
Source characteristics
Eliciting the correct emotional response
Logos, slogans, and taglines
Consistency in IMC executions
Visual look must be unique
Audio branding
Summary
Review questions
References
Part IV: The IMC Plan
11. Planning considerations
Reviewing the marketing plan
Global cultural considerations
Global cultural groupings
The role of direct marketing in IMC
Difference between direct marketing and traditional advertising
When to use direct marketing
Market characteristics that influence IMC effectiveness
Product differentiation
Market position
Poor performance
Competitive activity
Relative advertising versus promotion strengths
Category need
Brand awareness
Brand attitude
Brand purchase intention
Advantages of using advertising and promotion together
The advertising and promotion 'ratchet effect'
The impact of demand elasticity
Summary
Review questions
References
12. The IMC planning process
Selecting a target audience
What are the relevant target buyer groups?
What are the action objectives?
What are the target groups' profiles?
How is the trade involved?
Determining how decisions are made
What stages do consumers go through?
Who is involved and what roles do they play?
Where do the stages occur?
What is the timing?
How is each stage likely to occur?
Establishing brand positioning
Setting communication objectives
Category need
Brand awareness
Brand attitude
Brand purchase intention
Matching media options
Appropriate media for brand awareness
Appropriate media for brand attitude
Appropriate media for the size and type of business
Summary
Review questions
References
13. Finalizing and implementing the IMC plan
Finalizing the plan
Identifying where IMC can have an impact
Identifying communication tasks and media options
Communication tasks
Media options
IMC planning worksheet
Implementing the plan
Selecting the best media options
Media for advertising
Media for promotion
Coupons
Sampling
Refunds and rebates
Loyalty and reward programs and loading devices
Premiums
Sweepstakes, games and contests
Selecting primary and secondary media
Consumer advertising
Retail advertising
B2B advertising
Corporate image advertising
Allocating the media budget
Setting the IMC budget
Tracking IMC campaigns
Tracking measures
Processing measures
Communication effects measures
Target audience action measures
Managing the campaign with tracking
Attention wearout
Learning or interference wearout
Overexposure wearout
Summary
Review questions
References
Glossary
Index