Strategic Human Resource Management

Cover......Page 1
Half Title......Page 2
Title......Page 4
Statement......Page 5
Copyright......Page 6
Dedication......Page 7
Brief Contents......Page 8
Contents......Page 9
Preface......Page 14
About the Author......Page 17
Part 1: The Context of Strategic Human Resource Management......Page 19
Learning Objectives......Page 21
Adopting an Investment Perspective......Page 22
Valuation of Assets......Page 24
Understanding and Measuring Human Capital......Page 25
HR Metrics......Page 28
Factors Influencing How “Investment Oriented” an Organization Is......Page 30
Critical Thinking......Page 33
Chapter References......Page 34
Reading 1.1: The India Way: Lessons for the U.S.......Page 35
Reading 1.2: Strategic Human Resource Management as Ethical Stewardship......Page 51
Learning Objectives......Page 61
Workforce Demographic Changes and Diversity......Page 62
Ethical Behavior......Page 73
Corporate Social Responsibility/Sustainability......Page 79
Critical Thinking......Page 84
Chapter References......Page 85
Reading 2.1: Stereotype Threat at Work......Page 88
Reading 2.2: The Ethics of Human Resource Management......Page 104
Reading 2.3: How Do Corporations Embed Sustainability Across the Organization?......Page 119
Learning Objectives......Page 131
Models of Strategy......Page 132
The Process of Strategic Management......Page 133
Corporate Strategies......Page 140
Business Unit Strategies......Page 141
Conclusion......Page 145
Chapter References......Page 146
Reading 3.1: Are You Sure You Have a Strategy?......Page 148
Reading 3.2: Bringing Human Resources Back into Strategic Planning......Page 160
Learning Objectives......Page 167
Introduction......Page 168
Strategic HR Versus Traditional HR......Page 169
Barriers to Strategic HR......Page 179
Outsourcing and Revamping HR......Page 182
Conclusion......Page 183
Critical Thinking......Page 185
Chapter References......Page 186
Reading 4.1: Distinctive Human Resources Are Firms’ Core Competencies......Page 188
Reading 4.2: Employee Engagement and Commitment......Page 198
Learning Objectives......Page 217
Introduction......Page 218
Objectives of Strategic Workforce Planning......Page 220
Types of Planning......Page 221
Mentoring......Page 230
Conclusion......Page 232
Critical Thinking......Page 233
Chapter References......Page 234
Reading 5.1: Diverse Succession Planning: Lessons From the Industry Leaders......Page 235
Reading 5.2: The Annual HR Strategic Planning Process: Design and Facilitation Lessons from Corning Incorporated Human Resources......Page 248
Learning Objectives......Page 255
Design of Work Systems......Page 256
Strategic Redesign of Work Systems......Page 263
Mergers and Acquisitions......Page 268
Impact of Technology......Page 269
HR Issues and Challenges Related to Technology......Page 271
Understanding Change......Page 277
Managing Change......Page 278
Critical Thinking......Page 279
Chapter References......Page 280
Reading 6.1: Using Outsourcing for Strategic Competitiveness in Small and Medium-sized Firms......Page 283
Reading 6.2: Monitoring Employee E-mails: Is There Any Room for Privacy?......Page 290
Learning Objectives......Page 303
Employment-at-Will......Page 304
Federal Antidiscrimination Laws......Page 305
Enforcement of Federal Laws Under the EEOC......Page 313
Affirmative Action......Page 316
Sexual Harassment......Page 317
Problems in Managing Sexual Harassment......Page 319
Strategy for Managing Sexual Harassment......Page 321
Trends in Employment Litigation......Page 322
Critical Thinking......Page 325
Chapter References......Page 326
Reading 7.1: In Defense of Preference......Page 328
Reading 7.2: The Management of Organizational Justice......Page 334
Part 2: Implementation of Strategic Human Resource Management......Page 347
Learning Objectives......Page 349
Recruiting......Page 350
International Assignments......Page 367
Documentation of Employment Eligibility......Page 368
New Trends in Staffing......Page 369
Conclusion......Page 372
Exercises......Page 373
Chapter References......Page 374
Reading 8.1: Temporary Help Agencies and the Making of a New Employment Practice......Page 377
Reading 8.2: Assessment Instruments for the Global Workforce......Page 391
Learning Objectives......Page 401
Introduction......Page 402
Benefits of Training and Development......Page 404
Planning and Strategizing Training......Page 405
Organizational Development......Page 410
Integrating Training with Performance Management Systems and Compensation......Page 414
Exercises......Page 416
Chapter References......Page 417
Reading 9.1: Confronting the Bias Against On-Line Learning in Management Education......Page 418
Reading 9.2: Becoming a Leader: Early Career Challenges Faced by MBA Graduates......Page 434
Learning Objectives......Page 455
Introduction......Page 456
Use of the System......Page 457
Who Evaluates......Page 459
What to Evaluate......Page 462
How to Evaluate......Page 465
Measures of Evaluation......Page 466
Other Considerations......Page 470
Conclusion......Page 472
Exercises......Page 473
Chapter References......Page 474
Reading 10.1: Effective Leadership Behavior: What We Know and What Questions Need More Attention......Page 475
Reading 10.2: Managing the Life Cycle of Virtual Teams......Page 492
Learning Objectives......Page 507
Equity......Page 508
Legal Issues in Compensation......Page 519
Executive Compensation......Page 520
Critical Thinking......Page 522
Chapter References......Page 523
Reading 11.1: Exposing Pay Secrecy......Page 525
Reading 11.2: The Development of a Pay-for-Performance Appraisal System for Municipal Agencies: A Case Study......Page 539
Learning Objectives......Page 557
Introduction......Page 558
Why Employees Unionize......Page 560
The National Labor Relations Act......Page 561
Behavior During Organizing Campaigns......Page 562
Collective Bargaining......Page 563
Failure to Reach Agreement......Page 564
Unions Today......Page 565
Conclusion......Page 567
Exercises......Page 568
Chapter References......Page 569
Reading 12.1: A Big Chill on a “Big Hurt:” Genuine Interest in Employment of Salts in Assessing Protection Under the National Labor Relations Act......Page 570
Reading 12.2: Social Media, Employee Privacy and Concerted Activity: Brave New World or Big Brother?......Page 578
Learning Objectives......Page 587
Reductions in Force......Page 588
Turnover......Page 592
Retirement......Page 598
Alumni Relations......Page 599
Critical Thinking......Page 600
Chapter References......Page 601
Reading 13.1: Retaining Talent: Replacing Misconceptions with Evidence-Based Strategies......Page 603
Reading 13.2: Knowledge Management Among the Older Workforce......Page 619
Learning Objectives......Page 629
Introduction......Page 630
Assessing Culture......Page 631
Strategic HR Issues in Global Assignments......Page 634
Repatriation......Page 638
The European Union......Page 640
Mexico and Canada......Page 641
China......Page 642
India......Page 643
Exercises......Page 644
Chapter References......Page 645
Reading 14.1: In the Eye of the Beholder: Cross Cultural Lessons in Leadership from Project Globe......Page 647
Reading 14.2: Cross-Cultural Management and Organizational Behavior in Africa......Page 671
Subject Index......Page 683
Name Index......Page 688
Company Index......Page 690