This book contains the refereed proceedings of the First International Conference on Software Business (ICSOB) in Jyväskylä, Finland, in June 2010. This inaugural conference brought together a strong international community from 17 countries from the Americas, Europe, India and Australia with research disciplines from various fields of business and technology or software management on a topic, which had until now, received only little attention from the academic community. The 13 full and 9 short papers accepted for ICSOB were selected from 35 submissions and were organized under eight themes: business models, business management, ecosystems, education and research, internationalization, open source software and social media, product management, and software as a service. The volume is completed by a short summary of each of the three keynotes, the two workshops and the three tutorials given at the conference, as well as the industrial session.
Author(s): Pasi Tyrväinen, Slinger Jansen, Michael A. Cusumano
Series: Lecture Notes in Business Information Processing
Edition: 1st Edition.
Publisher: Springer
Year: 2010
Language: English
Pages: 240
Cover......Page 1
Software
Business......Page 3
Lecture Notes
in Business Information Processing 51......Page 2
ISBN-10 364213632X......Page 4
Preface......Page 5
Organization......Page 7
Table of Contents......Page 9
Introduction......Page 12
History of the Business Model Concept......Page 13
Measures......Page 15
Data Analysis......Page 16
Results......Page 17
Discussion and Conclusions......Page 21
References......Page 22
Introduction......Page 24
Methodology......Page 25
Continued Competitive Threat from Open Source as an External Factor......Page 26
Ever-Increasing Pressure for Internal Efficiency: Inner Source as an Emergent Internal Factor......Page 27
Hybrid Models in the OSS Context......Page 28
Definition of Client-Shared Source......Page 29
Similarities with and Differences to Other Models......Page 30
Discussion......Page 31
Further Research on and around Client-Shared Source......Page 32
Summary and Conclusions......Page 33
References......Page 34
Introduction......Page 37
Growth of a Software Firm and Related Challenges......Page 38
Software Business......Page 40
Growth Challenges in Finnish Software Firms......Page 41
Empirical Research......Page 42
Interview Analysis......Page 43
Mapping Growth Challenges on Life-Cycle Stages of Software Firms......Page 44
References......Page 46
Introduction......Page 49
Data Collection and Analysis......Page 50
Internationalization Patterns......Page 51
Target Markets......Page 53
Determinants of Internationalization......Page 55
Conclusions......Page 57
References......Page 58
Introduction......Page 60
Distance-Creating Factors......Page 61
Distance-Bridging Factors......Page 62
Research Method......Page 63
Research Findings......Page 65
Distance-Creating Factors Encountered by the Case Firms......Page 66
Distance-Bridging Factors Used by Case Firms......Page 67
Distance-Compressing Factors Facilitating the Market Entry of the Case Firms......Page 69
Conclusions......Page 70
References......Page 71
Introduction......Page 74
Partnering in the Internationalization of SMEs......Page 75
Role of Product Strategy in Partnering......Page 76
Proposed Contingency Framework......Page 78
Findings......Page 80
Discussion and Conclusions......Page 83
References......Page 84
Maturity in Software Product Management......Page 87
Research Design......Page 89
Structure of the Maturity Matrix......Page 90
Developing a Maturity Matrix for Software Product Management......Page 91
Survey......Page 92
Data Collection......Page 93
Data Analysis......Page 94
Threats to Validity......Page 97
Conclusions and Future Research......Page 98
References......Page 99
Introduction......Page 101
Research Approach......Page 102
Productization......Page 103
Stage 2 – Reuse across Projects......Page 104
Stage 3 – Product Recognition......Page 105
Stage 4 – Product Platform......Page 106
Stage 6a – Customizable Software Product......Page 107
Stage 6b – Standard Software Product......Page 108
Productization in Practice: A Case Study......Page 109
Discussion......Page 110
Conclusions and Further Research......Page 111
References......Page 112
Introduction......Page 114
Open Source Governance......Page 115
Open Source Tools Selection Methodology......Page 116
Open Source Environment Management......Page 122
References......Page 124
Introduction......Page 126
Definition of Software-as-a-Service......Page 127
Quantitative Survey of Finnish Software Companies......Page 129
Qualitative Validation......Page 130
Empirical Results......Page 131
Discussion and Conclusions......Page 134
References......Page 135
Introduction......Page 136
Related Work......Page 137
Presentation of the Case Study Objects......Page 138
Case Study Design......Page 139
Two Research Perspectives on Value Creation......Page 140
Comparative Analysis of the Inside Perspective......Page 141
Comparative Analysis of the Outside Perspective......Page 143
Propositions for Further Research......Page 145
Discussion of Practical Implications......Page 146
References......Page 147
Introduction......Page 149
OSS/BSS Software-as-a-Service......Page 150
Software-as-a-Service in the Telecommunication Industry......Page 152
Problems in Utilizing OSS/BSS as a Service: CSP Interviews......Page 153
Potential Supply for OSS/BSS as SaaS......Page 156
Discussion and Conclusion Remarks......Page 158
References......Page 160
Introduction......Page 162
Idea......Page 163
Development......Page 164
Beta Testing......Page 167
Delivery and Re-delivery......Page 169
Usage......Page 170
References......Page 173
Introduction......Page 174
Sample and Data Collection......Page 175
Results......Page 176
References......Page 178
Literature Review......Page 180
Results......Page 182
References......Page 184
Introduction......Page 186
Research Question and Method......Page 187
Case Company......Page 188
Activities......Page 189
Discussion......Page 190
References......Page 191
Software Ecosystem Overview......Page 192
Financial Goals......Page 193
Customer Related Goals......Page 194
Network Effect Related Goals......Page 195
Market Related Goals......Page 196
References......Page 197
Introduction......Page 198
Study Setting......Page 199
Results......Page 200
Summary......Page 202
References......Page 203
Introduction......Page 204
Defining the Relevant Concepts......Page 205
Social Media Monitoring Tools......Page 206
Results and Discussion......Page 207
References......Page 209
Related Research......Page 210
Methodology......Page 211
Discussion......Page 212
References......Page 214
Introduction......Page 216
Problems in Justifying a Software Business Discipline......Page 217
Discussion and Conclusions......Page 220
References......Page 221
Introduction......Page 222
Research Method......Page 223
Results......Page 224
Trends of the Software Field......Page 225
Discussion and Conclusions......Page 226
References......Page 227
Introduction......Page 228
Software Market Evolution......Page 229
Research Methodology and Data......Page 230
Evaluation of Learning Technology Standards......Page 231
Discussion and Conclusions......Page 232
References......Page 233
Workshop on Global Outsourcing of Software Development......Page 234
Workshop on Competencies for the Globalization of Information Systems in Knowledge-Intensive Settings......Page 235
Tutorial: SaaS Business – Theory and Practice......Page 236
Tutorial: Applying Statistical Research Methods in Software Business......Page 237
Tutorial: Creating Productive Global Virtual Teams – Developing Effective Collaboration across Cultures and Time Zones......Page 238
Industrial Session: Software Business Innovation Track......Page 239
Author Index......Page 240