A comprehensive, evidence-based introduction to the principles and practices of patient communication in a clinical setting
Endorsed by the American Academy on Communication for Healthcare
Updated and expanded by a multidisciplinary team of medical experts, Smith’s Patient-Centered Interviewing, Third Edition presents a step-by-step methodology for mastering every aspect of the medical interview. You will learn how to confidently obtain from patients accurate biomedical facts, as well as critical personal, social, and emotional information, allowing you to make precise diagnoses, develop effective treatment plans, and forge strong clinician-patient relationships.
The most evidence-based guide available on this topic, Smith’s Patient-Centered Interviewing applies the proven 5-Step approach, which integrates patient- and clinician-centered skills to improve effectiveness without adding extra time to the interview’s duration.
Smith’s Patient-Centered Interviewing covers everything from patient-centered and clinician-centered interviewing skills, such as:
Patient education
Motivating for behavior change
Breaking bad news
Managing different personality styles
Increasing personal awareness in mindful practice
Nonverbal communication
Using computers in the exam room
Reporting and presenting evaluations
Author(s): Auguste H. Fortin, Francesca C. Dwamena, Richard M. Frankel, Robert C Smith
Edition: 3
Publisher: McGraw-Hill
Year: 2012
Contents
Foreword: Notes from the Front Lines
Preface
Instructors’ Preface
Acknowledgments
Chapter 1 The Medical Interview
Chapter 2 Data-Gathering and Relationship-Building Skills
Chapter 3 The Beginning of the Interview: Patient-Centered Interviewing
Chapter 4 Symptom-Defining Skills
Chapter 5 The Middle of the Interview: Clinician-Centered Interviewing
Chapter 6 Step 11: The End of the Interview
Chapter 7 Adapting the Interview to Different Situations and Other Practical Issues
Chapter 8 The Clinician–Patient Relationship
Chapter 9 Summarizing and Presenting the Patient’s Story
Appendices
Appendix A. Foreword to the First Edition
Appendix B. Research and Humanistic Rationale for Patient-Centered Interviewing
Appendix C. Feelings and Emotions
Appendix D. Complete Write-up of Mrs. Jones’ Initial Evaluation
Appendix E. Mental Status Evaluation
Index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
