Smart Machines and Service Work: Automation in an Age of Stagnation

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In recent decades digital devices have reshaped daily life, while tech companies stock prices have thrust them to the forefront of the business world. In this rapid, global development, the promise of a new machine age has been accompanied by worries about accelerated joblessness thanks to new forms of automation. Jason E. Smith looks behind the techno-hype to lay out the realities of a period of economic slowdown and expanding debt: low growth rates and an increase of labour-intensive jobs at the bottom of the service sector. He shows how increasing inequality and poor working conditions have led to new forms of workers struggles. Ours is less an age of automation, Smith contends, than one in which stagnation is intertwined with class conflict.

Author(s): Jason E. Smith
Series: Field Notes
Edition: New
Publisher: Reaktion Books
Year: 2020

Language: English
Pages: 192
City: London

Cover
Title Page
Copyright Page
Contents
Automation 2.0
1. A Little History of Automation
2. The Robot and the Zombie
3. Army of Shadows
4. Approaching Zero
5. Circulation and Control
6. The Servant Economy
7. An Absolute Law
References
Acknowledgments