This reader provides a diverse selection of accounts of interpersonal communication and relationships in the context of health and social care. Most of the contributions are personal narratives by people using or working in care services; the majority are contemporary and many have been written especially for this anthology. The book also includes other kinds of accounts, including attempts to encapsulate in fictional, poetic and visual form something of the nature of encounters in the context of care. There are sections on changing relationships, the way things happen, the physical context of care, difficult encounters, and working together, as well as cross-cutting themes such as power and diversity.Relating Experience is an essential resource for students of social work, nursing, health and social policy, and for all involved in health and social care services, whether as professionals, carers or service users.
Author(s): Jenny Douglas
Edition: 1
Publisher: Routledge
Year: 2004
Language: English
Pages: 280
BOOK COVER......Page 1
HALF-TITLE......Page 2
TITLE......Page 3
COPYRIGHT......Page 4
CONTENTS......Page 5
INTRODUCTION......Page 9
PART I - CHANGING RELATIONSHIPS......Page 12
1. ‘GOD AND THE DOCTOR’......Page 15
2. KING’S COUNTY......Page 16
3. PROPER NAMES......Page 20
4. MEDICAL TRAINING IN THE EARLY 1960s......Page 23
5. BIRTH MEMORIES......Page 25
6. TRAINING AS A MENTAL NURSE IN THE 1960s......Page 26
7. CHANGES IN SOCIAL WORK RELATIONSHIPS......Page 27
8. COMMUNICATION AND CARIBBEAN TRANSNATIONAL FAMILIES......Page 30
9. THEY’VE GOT TO GET IT OUT OF THEIR SYSTEMS......Page 32
10. THE NEW PRACTITIONER: THE EMERGENCE OF THE POST-MODERN CLINICIAN......Page 35
11. THE NEW PRACTITIONER: THE EMERGENCE OF THE POST-MODERN CLINICIAN......Page 41
PART II - THE WAY THINGS HAPPEN......Page 46
12. THINGS PARENTS DON’T SAY ABOUT SPEECH AND LANGUAGE THERAPISTS......Page 50
13. ELICITING EXPERIENCES OF DEMENTIA......Page 51
14. DEATH OF AN INVISIBLE UNCLE Valerie......Page 58
15. LISTENING......Page 60
16. WHAT IS A GOOD DOCTOR?......Page 68
17. ONE ‘DAY’ IN THE LIFE OF A HOSPITAL OUT-PATIENT: A PATIENT’S PERSPECTIVE......Page 71
18. MOMENTS IN TIME......Page 76
19. EXTERNALIZING THE PROBLEM......Page 81
20. COUNSELLING FOR TOADS......Page 87
21. ‘THE MEMORY BIRD’: ACCOUNTS BY SURVIVORS OF SEXUAL ABUSE-EXTRACT 1......Page 95
22. DONNA......Page 97
23. TELLING OTHER PEOPLE......Page 99
24. STAT......Page 103
PART III - THE PHYSICAL CONTEXT OF CARE......Page 104
25. ‘REMIND ME WHO I AM, AGAIN’-EXTRACT 1......Page 107
26. THE BED......Page 109
27. AUNTY JEAN......Page 111
28. THE EXPERIENCE OF DEMENTIA: IMPROVING CARE......Page 114
29. EXTRACT FROM ‘THE SOCIAL BABY’......Page 119
30. EXTRACT FROM ‘THE DIVING-BELL AND THE BUTTERFLY’......Page 125
31. THE RADIOLOGICAL EYE......Page 128
32. CARE MEASUREMENT......Page 131
33. ‘THE MEMORY BIRD’: ACCOUNTS BY SURVIVORS OF SEXUAL ABUSE-EXTRACT 2......Page 133
34. EXTRACT FROM ‘THE OFFICERS’ WARD’......Page 138
35. CARE IN THE COMMUNITY......Page 141
36. LIVING WITH A DEADLY DISEASE......Page 142
PART IV - DIFFICULT ENCOUNTERS......Page 144
37. THE JUNIOR DOCTOR ON THE SWEATY HORRORS OF A MENTAL HEALTH TRIBUNAL......Page 148
38. EXTRACTS FROM ‘THE SHORT LIFE AND DEATH OF JOE BUFFALO STUART’, INCLUDING WIGGLY WORM......Page 150
39. ‘THE MEMORY BIRD’: ACCOUNTS BY SURVIVORS OF SEXUAL ABUSE-EXTRACT 3......Page 158
40. I DIDN’T KNOW HOW TO HELP HIM......Page 160
41. SEPTEMBER 11TH: A PROFESSIONAL VICTIM......Page 162
42 REPRODUCING SUBJECTIVITY AND MEANING IN NURSING WORK......Page 172
43. TEXT APPEAL......Page 176
44. GOING THE EXTRA MILE......Page 181
45. THE SOUND BARRIER......Page 184
46. EXTRACTS FROM ‘A LEG TO STAND ON’......Page 189
47. ‘I MUSTN’T TELL ANYONE. BUT HE DID HURT ME, MUM’......Page 198
48. EXTRACT FROM ‘THE BROTHERS KARAMAZOV’......Page 200
PART V - WORKING TOGETHER......Page 202
49. THE REUNION......Page 206
50. CLARE’S DAY......Page 209
51. SYNAPSES......Page 212
52. A GREAT DAY......Page 216
53. SOCIAL POSSESSION OF IDENTITY......Page 218
54. SURVIVING TOGETHER......Page 225
55. EFFECTIVE TEAM MEETINGS......Page 228
56. SHOWING THE WORKING: LEADERSHIP AND TEAM CULTURE......Page 230
57. WORKING WITH TEAMS......Page 235
58. ‘REMIND ME WHO I AM, AGAIN’ EXTRACT 2......Page 241
59. GHOSTS IN THE MACHINE: THE HIGHS AND LOWS OF MULTI-PROFESSIONAL AND INTER-AGENCY COMMUNICATION IN A MENTAL HEALTH SETTING......Page 246
60. AN OBJECT LESSON......Page 250
INDEX......Page 252
