Modern society has been transformed by the digital convergence towards a future where technologies embed themselves into the fabric of everyday life. This ongoing merging of social and technological infrastructures provides and necessitates new possibilities to renovate past notions, models and methods of information systems development that accommodates humans as actors within the infrastructure. This shift introduces new possibilities for information systems designers to fulfill more and more everyday functions, and to enhance their value and worth to the user. Reframing Humans in Information Systems Development aims to reframe the phenomenon of human-centered development of information systems by connecting scientific constructs produced within the field of information systems which has recently provided a plethora of multidisciplinary user views, without explicitly defining clear constructs that serve the IS field in particular. IS researchers, practitioners and students would benefit from Reframing Humans in Information Systems Development as the book provides a comprehensive view to various human-centered development methods and approaches. The representatives of the fields of Human-Computer Interaction and Computer Supported Collaborative Work will also find this book an excellent resource. A theoretical handbook and collection of practical experiences, are included along with critical discussions of the utilization methods in ISD and their implications with some interconnecting commentary viewpoints.
Author(s): Hannakaisa Isomäki, Samuli Pekkola (auth.), Hannakaisa Isomäki, Samuli Pekkola (eds.)
Series: Computer Supported Cooperative Work
Edition: 1
Publisher: Springer-Verlag London
Year: 2011
Language: English
Pages: 290
Tags: User Interfaces and Human Computer Interaction; Computer Appl. in Social and Behavioral Sciences; History of Computing; Computers and Society; Management of Computing and Information Systems
Front Matter....Pages i-x
Front Matter....Pages 15-15
Introduction: Reframing Humans and Information Systems....Pages 1-14
Front Matter....Pages 15-15
On the Emergence of Techno-religious Spaces: Implications for Design and End Users....Pages 17-29
Towards Lifeworld-Oriented Information Systems Development....Pages 31-53
Understanding the Business Client – Systems Developer Relationship: A Power Perspective....Pages 55-73
A Semiotic Analysis of Interactions Between End Users and Information Systems....Pages 75-92
Information Systems Development as an Intellectual Process: Designers’ Perceptions of Users....Pages 93-111
Front Matter....Pages 113-113
Participatory Design in Information Systems Development....Pages 115-134
Reflecting, Tinkering, and Tailoring: Implications for Theories of Information System Design....Pages 135-149
Evolutionary Application Development: Tools to Make Tools and Boundary Crossing....Pages 151-171
Design Science Research for User-Centeredness....Pages 173-180
“20 Years a-Growing”: Revisiting From Human Factors to Human Actors ....Pages 181-188
Front Matter....Pages 189-189
Three Levels of Failure: Analysing a Workflow Management System....Pages 191-210
When and How Do We Become a “User”?....Pages 211-225
Use of Mobile IS: New Requirements for the IS Development Process....Pages 227-242
Reframing Online Shopping Through Innovative and Organic User-Oriented Design....Pages 243-262
Stakeholder Involvement and Team Working in Systems Development Practice....Pages 263-281
Epilogue....Pages 283-285
Back Matter....Pages 287-288
