Rating Management's Effectiveness: Case Studies in Telecommunications

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This book explains why and how management's effectiveness makes the difference between success and failure, in any organization. Based on extensive research in the US, UK, Germany, France, Italy, and Switzerland, this book outlines how to be effective, what happens in cases of ineffectiveness, and the reasons why management's effectiveness must be examined within the perspective of each company's business challenges.

Author(s): Dimitris N. Chorafas
Year: 2004

Language: English
Pages: 224

Cover......Page 1
Contents......Page 6
List of Figures......Page 10
List of Tables......Page 12
Preface......Page 14
Part One Management Makes the Difference between Success and Failure......Page 18
1 The Concept of Management Effectiveness......Page 20
2 Rating Agencies, Management Effectiveness and Creditworthiness......Page 45
3 Is Mismanagement an Exception?......Page 66
4 A Survival Strategy: Reinventing the Firm......Page 93
5 Management and Mismanagement in the Telecommunications Industry......Page 117
Part Two Case Studies in Management Effectiveness in the Telecommunications Industry......Page 142
6 Big Telecommunications Companies Brought Themselves to the Edge of the Abyss......Page 144
7 Mismanagement Led to the Downfall of Vivendi Universal......Page 167
8 Lessons from the Crash of WorldCom......Page 187
9 Lessons from the Fall of Global Crossing, Qwest, Exodus, Adelphia Communications and More......Page 215
10 Third-generation Mobile and the UMTS Licences......Page 242
11 The Fate of Vendors who Leveraged their Clients......Page 269
Appendix......Page 295
Index......Page 298