Quantum Safety is the most comprehensive review of Health & Safety in half a century. Most organizational approaches to Health & Safety are based on the methodology developed during the 1970s, and despite the workplace changing beyond recognition since that time, these approaches have remained untouched. Quantum Safety will develop a new understanding fit for the modern workplace.
Quantum Safety is an approach that is part of the ‘"new view" debate. There have been a number of other new approaches to Health & Safety in recent years, and while all have merit and improve understanding to help create the optimal, safe working environment, they have failed to significantly create the change desired. These approaches are often flawed at the philosophical or conceptual level or propose a solution without a pathway to implement the principles in safety critical environments. Quantum Safety is founded on a wholesale critical analysis of the conceptual foundations of Health & Safety before translating the revised principles into a tangible methodology.
Central to the development of Quantum Safety is the application of Complexity Science. The traditional approach to Health & Safety is considered to be Newtonian -- It uses linear models and deterministic analysis. Quantum Safety, due to the full consideration of Complexity Science, introduces multidimensional models and develops analysis based on probabilities. Crucially, this does not render Newtonian methodologies as worthless -- In the same manner that Newtonian Physics was able to take mankind to the moon, but required the Quantum understanding within computers to make it possible, Quantum Safety provides the mechanisms to complete organizations safety based journeys.
The new mechanisms are fully developed for the reader at both macro and micro levels. How an organization measures safety and what it values is reset and reexamined. How we investigate adverse events and the consequential actions taken with employees to develop a true Just Culture within a high performing culture are also completely revised.
Essentially, Quantum Safety creates a pathway for understanding Health & Safety in the complex modern world. To achieve that, new models are introduced to replace the dated, simple tools and a new language developed to communicate this powerful model. It will help propel an organization from considering safety within a concept of industrialized failure avoidance to valuing safety as an integrated aspect of high performance.
Author(s): Paul Stretton
Publisher: Routledge
Year: 2022
Language: English
Pages: 176
City: London
Cover
Half Title
Title Page
Copyright Page
Table of Contents
List of Figures and Tables
Foreword
Preface
Author
Acknowledgments
Chapter 1 Newtonian Safety and the New View Refraction
1.1 Newtonian Safety
1.2 New Views
1.2.1 The First New View: Behaviour Based Safety
1.2.2 Safety II
1.2.3 Safety Differently
1.2.4 Safety III
1.3 The New View Landscape
1.4 Moving into the Quantum World
References
Chapter 2 Let’s Talk about Complexity
2.1 Different Types of Systems
2.2 Systems, Complexity and Emergence
2.3 Complexity Law and Order
References
Chapter 3 The Lilypond: A New Conceptual Model to Understand Safety Performance in the Modern, Complex Workplace
3.1 The View from Above
3.1.1 Outcome Representation
3.1.2 A Non-monochrome World
3.2 Below the Surface of the Lilypond
3.2.2 An Intricate Ecosystem
3.2.3 Interactions
3.2.4 Hierarchies
References
Chapter 4 Understanding the Lilypond Model, Organisational Safety Performance and the Performance Continuum
4.1 Human Factors Taxonomies
4.2 The Continuum of Human & Organisational Performance
4.2.1 The Philosophical Realm
4.2.2 The Organisational Realm
4.2.3 The Personal Realm
4.3 Using the Continuum of Human & Organisational Performance
References
Chapter 5 A Different School of Quantum Safety: Moving into the Experimental World
5.1 The Organisational Realm
5.2 The Personal Realm
5.3 Creating your Continuum Profile
References
Chapter 6 The Human Performance Foxtrot
6.1 Systems Soliloquy
6.2 Systems Dance Partner
6.3 Partners on the Dance Floor
6.4 Dancing the Foxtrot
6.5 Understanding the Dance
6.6 Why We Need to Embrace Our Partner
References
Chapter 7 The Just Culture: Why It Isn’t Just and How It Could Be
7.1 Leaving Blame
7.2 Revisiting the Idea of Justice
7.3 Just Culture for the Modern Complex Workplace
7.3.1 Safety I and Safety II
7.3.2 Learn Not Blame
7.3.3 Systems Thinking
7.3.4 Civility and Respect
7.4 A New Model
References
Chapter 8 Learning from Everything
8.1 An Adverse Event in Healthcare
8.1.1 Adopting a Just Culture
8.1.2 Reason’s Classical Just Culture
8.1.3 Dekker’s Restorative Just Culture
8.1.4 Just Culture in Quantum Safety
8.2 An Adverse Event in Rail
8.2.1 Reason’s Classical Just Culture
8.2.2 Dekker’s Restorative Just Culture
8.2.3 Just Culture in Quantum Safety
References
Chapter 9 Beneath the Surface of the Lilypond: Understanding Causation in Complex Systems
9.1 Causation within the Lilypond
9.2 Understanding Different Types of Human Work
9.3 When Causation and Complexity Meet
9.4 Adaptive Behaviours within the Lilypond
9.5 Developing Causal and Non-causal Variation
References
Chapter 10 Learning When We Don’t Dock in the Bay
10.1 Causal Variation in Practice
10.1.1 The Plan
10.1.2 The Event
10.1.3 The Climate
10.1.4 The Significance
10.1.5 The Action
10.2 Investigating Using Causal Variation Analysis (CVA)
10.3 The Wakashio Grounding
10.3.1 The Plan: Wakashio
10.3.2 The Event: Wakashio
10.3.3 The Climate: Wakashio
10.3.4 The Significance: Wakashio
10.3.5 The Action: Wakashio
References
Chapter 11 Continual Coaching: Moving from Outcome to Process
11.1 How Learning Opportunities Are Utilised Currently
11.1.1 Responding to Adverse Events
11.1.2 Specific Feedback
11.1.3 Post Event Briefing
11.2 Facilitated Learning and Improvement Conversations
11.2.1 Adaptations
11.2.2 Interactions
11.2.3 Decisions
References
Chapter 12 The Way Ahead: Developing a Roadmap with Quantum Safety
12.1 Institutions and Doctrines
12.2 Cats and Watermelons
12.3 Safety Management System: The Babushka Edit
12.4 Rituals and Routines
12.5 The Quantum Safety Roadmap
References
Index
