Quality tools for managing construction projects

Content: Overview of Quality in Construction Projects Quality History Construction Projects Quality Definition for Construction Projects Construction Project Life Cycle Quality Standards Quality Management System Integrated Quality Management Quality Tools Introduction Quality Classic Tools Management and Planning Tools Process Analysis Tools Process Improvement Tools Innovation and Creative Tools Lean Tools Cost of Quality Quality Function Deployment (QFD) Six Sigma TRIZ Quality Tools for Construction Projects Introduction Project Development Project Planning Project Monitoring and Control Quality Management Risk Management Procurement/Contract Management Safety Management Quality Assessment/Measurement Training and Development Customer Satisfaction Application of Construction Tools in Construction Projects Construction Projects Project Inception Conceptual Design Schematic Design Design Development Construction Documents Bidding/Tendering Construction Testing, Commissioning, and Handover Operation and Maintenance Assessment of Quality Appendix A: Application of Six Sigma DMADV Tool to Develop Designs for Construction Projects (Buildings) Appendix B: Application of Six Sigma DMADV Tool in Development of Contractor's Construction Schedule Appendix C: Application of Six Sigma DMAIC Tool in Construction Projects Bibliography Index
Abstract: ''Quality tools and techniques are very important in developing a comprehensive project quality management system. Application of tools and techniques in construction projects have a great influence on cost effectiveness, results of construction projects, and achieving successful project performance. This book has been developed to provide significant information about usage and applications of various quality tools and techniques for managing a construction project as it moves through the different phases of the project life cycle''