Public innovation and digitalization are reshaping organizations and society in various ways and within multiple fields, as innovations are essential in transforming our world and addressing global sustainability and development challenges. This book addresses the fascinating relationship of these two contemporary topics and explores the role of digital transformation in promoting public innovation.
This edited collection includes examples of innovations that emerge suddenly, practices for processing innovations, and the requirements for transformation from innovation to the "new normal". Acknowledging that public innovation refers to the development and realization of new and creative ideas that challenge conventional wisdom and disrupt the established practices within a specific context, expert contributions from international scholars explore and illustrate the various activities that are happening in the world of multiple digitalization opportunities. The content covers public administration, technical and business management, human, social, and future sciences, paying attention to the interaction between public and private sectors to utilize digitalization in order to facilitate public innovation.
This timely book will be of interest to researchers, academics and students in the fields of technology and innovation management, as well as knowledge management, public service management and administration.
Author(s): Hannele Väyrynen, Nina Helander, Harri Jalonen
Series: Routledge Studies in Innovation, Organizations and Technology
Publisher: Routledge
Year: 2022
Language: English
Pages: 209
City: London
Cover
Half Title
Series Page
Title Page
Copyright Page
Table of Contents
List of contributors
Preface
Chapter 1: Avenues for public actors to enable and promote innovating and innovation
Introduction
Roles of public actors in promoting innovating
Interfaces for public involvement in innovating
Roles of public actors for involvement in innovating
Public involvement in innovating in practice
Future avenues for public support for innovating
Discussion and conclusions
References
Chapter 2: Digital co-creation: Mission (im)possible?
Introduction
Many faces of vulnerability
Digital technologies: Open data, social media, and AI
Open Data promises benefits but also presents several barriers
Social media enables interaction but can lead to disconnection
AI is stupid without ethical consideration
Digital co-creation with vulnerable groups
Deploying digital technology in practice
Discussion and conclusions
References
Chapter 3: Social impacts of digital platforms: A can of worms in governing the hybridity of Airbnb
Introduction
Digital platforms and social impacts: The curious case of Airbnb
Airbnb as a manifestation of hybridity
Mixed ownership in Airbnb
Competing and sometimes contrasting institutional logics and incongruent goals in Airbnb
Multiplicity of funding arrangements in Airbnb
Diversity of financial and social control forms in Airbnb
Governing the hybridity within Airbnb
Governing the hybridity of Airbnb impacts
Measuring social impacts of Airbnb – A can of worms in hybrid governance
Discussion and conclusions
Note
References
Chapter 4: Data-driven logic transforming public innovations
Introduction
Background and key concepts
Goods versus services versus data: Rethinking the orientation
FP1 Data is a central facilitator of exchange of goods and services
FP2 Data is a fundamental driver of value for money
FP3 Customer is a co-producer of data
FP4 Data resources are a source of innovation
FP5 Data-centred view is most beneficial when it is oriented towards ecosystems
FP6 Data is a key enabler for digital single market ecosystems
FP7 Data is moving towards commoditized economic goods
Discussion and conclusion
References
Chapter 5: Artificial intelligence and public innovations
Introduction
Conceptualizing AI in the public sector
Innovations and AI
Technological innovations
AI in public services
The need for mutuality
AI and public innovation in practice
Innovation initiatives
City-level innovation
AI regional ecosystems
National AI initiatives
Mutual governance of AI innovations
Strategic and programmatic operations
Strengthening of AI-based expertise capacities
Development of regional and local ecosystems
Project cooperation related to AI innovations
Personal networking
Discussion and conclusions
Acknowledgements
References
Chapter 6: Data-driven value creation in digitalizing public service
Introduction
Many faces of public innovation
Data-driven value creation
Public innovation process in digital platform
Data-driven value creation in practice
Service design workshop and stakeholder interviews
Technical implementation
Discussion and conclusions
Notes
References
Chapter 7: Big data visualizations for systems thinking in public innovation
Introduction
Big data visualization and systems thinking in practice
Project visualization tool
Data visualizations procedure and participants
Systems thinking evaluation framework
Content analysis of interview transcripts
Using dashboard visualization
Discussion and conclusion
Acknowledgements
Note
References
Chapter 8: E-construction: Public innovation platform
Introduction
Public digital services in E-Estonia
Platform business models and innovation platforms
Research design
The e-construction platform business model
Value proposition dimensions
Value creation architecture
Value network and finance
The Estonian e-construction platform
Services in Estonian e-construction platform
Value proposition in the Estonian e-construction platform
Citizen value
Service
Ownership
Value architecture in the Estonian e-construction platform
Value control
Value delivery
Interaction
Data collection
Support interface
Value network and finance in the Estonian e-construction platform
Operating mechanism
Revenue model
Pricing
Discussion and conclusion
Acknowledgement
References
Chapter 9: Driving organizational digital transformation through innovation labs
Introduction
Many faces of digital transformation
Emergence of innovation laboratories
Research design
Innovation Lab as a platform for digital transformation
Discussion and conclusion
References
Chapter 10: Future avenues of digital transformation: Next steps?
Introduction
The experimental government
Learning by doing
Beware the “Hawthorne Effect”
The inclusive government
Digital innovation ecosystems
Public procurement as a driver of innovation
Promoting sustainability and new social innovations
Inclusiveness goes beyond living humans
The anticipatory government
Data-driven value-creation
Smart cities and digital twins
AI and the next waves of AI revolutions
AI for good?
Discussion and conclusion
Acknowledgements
References
Index
