This unique book presents a holistic view of a new discipline called project interface management, which is planning, coordinating, and controlling of the work of others at project interfaces. It includes numerous processes, tools, and techniques, and aligns critical interactions among project management, systems engineering, and operations management to reduce project risk and increase successful system design, development, completion, and transition of major projects. This cutting-edge text is designed for use in graduate-level project management and system engineering courses, executive education programs, and will serve as a professional reference.
Author(s): Michael Bible, Susan Bivins
Publisher: J. Ross Publishing
Year: 2018
Language: English
Pages: 334
City: Plantation
Front Cover
Title Page
Copyright
Contents
Preface
Acknowledgments
About the Authors
Web Added Value WAV™ Materials
1. Accelerating Change and the Context for Projects
1.1 Brief History of Societal Evolution
1.2 Implications of Accelerating Societal Change
1.3 Developing the Strategy
1.4 Introduction to Project Portfolio Management
1.5 Introduction to Project Management
1.6 Introduction to Large-Scale Capital Projects
1.7 Infrastructure Examples of Large-Scale Complex Projects
1.8 Overview of Project Development Stage-Gate Process
1.9 Introduction to Systems Engineering
1.10 Designing and Developing Complex Systems
1.11 Commercial Contracting Decisions and Factors Influencing Projects
1.12 Conclusion
1.13 References
2. Understanding Project Complexity
2.1 Defining Complexity
2.2 Influence of Complexity on Project and Technical Management
2.3 Project Complexity
2.4 Interfaces, Interdependencies, and Interactions
2.5 Managing Stakeholder Complexity
2.6 Setting the Stage for Stakeholder and Interface Management
2.7 Summary
2.8 References
3. Interface Management Introduction
3.1 The Basics of Interface Management
3.2 Interface Concepts, Definitions, and Terminology
3.3 Interface Categories and Types
3.4 Summary
3.5 References
4. Basic Interface Management Process
4.1 Interface Process—Project Phases
4.2 Determine Interface Networks
4.4 Identify Interface Areas
4.5 Determine Interface Issues
4.6 Identify and Plan Interface Items
4.7 Monitor and Control Interface Activities
4.8 Resolve Interface Issues and Items
4.9 Summary
4.10 References
5. Interface Analysis
5.1 Notional Project Example
5.2 Project Diamond Overview
5.3 Interface Analysis Preparation
5.4 Interface Analysis Process
5.5 Summary
5.6 References
6. Interface Management Planning
6.1 The Project Management Plan Governs the Interface Management Plan
6.2 Interface Management Plan
6.3 Establishing the Interface Register
6.4 Interface Training
6.5 Integration with Other Project Processes
6.6 Reporting Requirements and Key Performance Indicators (KPIs)
6.7 Summary
6.8 References
7. Interface Management Implementation
7.1 Driving Interface Management Implementation
7.2 Challenges to Implementation
7.3 Client/Contractor Interface Kick-off Meeting
7.4 Interface Party KoM
7.5 Interface Group KoM
7.6 Transition from Establishing the Interface Management System to Identifying and Managing Interfaces
7.7 Interface Control Document
7.8 Interface Control Working Groups
7.9 Project Diamond ICD and ICWG
7.10 Summary
7.11 References
8. Managing Interface Activity During Execution
8.1 Basis for Interaction
8.2 Interface Group Interaction
8.3 Managing Interface Control Working Groups
8.4 Interface Control Document (ICD) and Interface Register
8.5 Interface Performance Overview
8.6 Managing Interface Design and Agreement
8.7 Project Plan Offsets
8.8 Interface Priority Process
8.9 Interface Management Forums
8.10 Interface Design Reviews
8.11 Relationship Between Interface Forums and Design Reviews
8.12 Summary
8.13 References
9. Interface Management Verification and Closeout
9.1 Project Assurance
9.2 Interface Verification and Technical Compliance/Integrity Relationship
9.3 Why the Need for Interface Verification
9.4 Interface Verification and Quality
9.5 Technical Compliance and Integrity
9.6 Understanding Technical Compliance and Integrity
9.7 Technical Compliance and Integrity Model—Project Diamond
9.8 Interface Closeout
9.9 Summary
9.10 References
Appendix A Interface Management Definitions and Terminology
Appendix B Coreworx, Inc
Coreworx Interface Management Overview
B.1 Interface Data Structure
B.2 Key Roles and Responsibilities
B.3 Managing Interfacing Groups
B.4 Managing Interface Meetings
B.5 Web-Based Interface Register
B.6 Interface Agreements
B.7 Owner (Project Management Team) Involvement
B.8 Interface Agreement Closeout
B.9 Action Items
B.10 Responsibility Matrix
B.11 Monitoring and Control
Appendix C ABC Management of Project Development
Preface
C.1 Objective, Application, and Provision
C.2 Project Development
C.3 Project Organization and Management
C.4 Project Phases
C.5 Definitions
Appendix D Project Diamond Mandate for Execution Phase
D.1 Project Owners
D.2 Project Overview
D.3 Objectives and Success Factors for Project Diamond
D.4 Governing Documents
D.5 Project Execution Framing Documents
D.6 Project Organization
D.7 Stakeholder Management
D.8 Interfaces
Appendix E Project Diamond Execution Plan
E.1 Introduction to the Diamond Project Execution Plan for DG3 to DG4
E.2 Project Overview
E.3 Project Development Plan and Contract Strategy
E.4 Project Execution Plan
E.5 Project Organization and Resources
E.6 Project Strategy, Management, and Control
Appendix F Project Diamond DG3 Interface Control Document
F.1 Introduction
F.2 Project Overview
F.3 Project Development Plan
F.4 Project Diamond/Project Sapphire Interface Overview
F.5 Summary
Appendix G Example Interface Management Closeout Report
G.1 Introduction
G.2 Project A: Overview
G.3 Project A: Interface Management Organization/Structure
G.4 Interface Management Approach
G.5 Interface Lessons Learned
G.6 Summary
Index
