In Organizational Communication the authors examine not only the theoretical basis of organizational communication, but also the actual practice. There are three clear directions within in this book: an international focus, communication ethics, and the interdisciplinary tradition of organizational behavior. The authors draw on the wealth of resources and research both within the field of communication studies and also within closely related fields, such as industrial psychology, talent development, organizational behavior, and more.
Author(s): Jason S. Wrench & Kristen Lynn Majocha & Narissra Punyanunt Carter
Series: 1
Edition: 1.0
Publisher: Flat World Knowledge
Year: 2015
Language: English
Pages: 528
About the Authors
Acknowledgments
Preface
Chapter 1: Introduction to Organizational Communication: Why Communication Matters
1.1 What Is An Organization?
1.2 What Is Communication?
1.3 History Of Organizational Communication
1.4 Approaches To Organizational Communication Research
1.5 Chapter Exercises
Chapter 2: Organizational Communication Ethics
2.1 Nature Of Ethics
2.2 Business Ethics
2.3 Communication Ethics
2.4 Organizational Communication Ethics
2.5 Chapter Exercises
Chapter 3: Classical Theories of Organizational Communication
3.1 The Classical Perspective
3.2 Human Relations Theories
3.3 Human Resources Theories
3.4 Chapter Exercises
Chapter 4: Modern Theories of Organizational Communication
4.1 Rethinking The Organization
4.2 Rethinking Communication
4.3 Representative Modern Theories
4.4 Chapter Exercises
Chapter 5: Communicating Between and Among Internal Stakeholders
5.1 Formal Communication Networks
5.2 Informal Communication Networks
5.3 Chapter Exercises
Chapter 6: Organizational Communication Climate, Culture, and Globalization
6.1 Organizational Climate
6.2 Organizational Culture
6.3 Globalization And Organizations
6.4 Chapter Exercises
Chapter 7: Leader and Follower Behaviors and Perspectives
7.1 Approaches To Leadership
7.2 Followership
7.3 Mentoring And Coaching
7.4 Chapter Exercises
Chapter 8: Organizational Identity and Diversity
8.1 Identity And The Organization
8.2 Identity And The Organization Member
8.3 Diversity And The Organization
8.4 Chapter Exercises
Chapter 9: Teams in the Workplace
9.1 Group
9.2 Types Of Teams
9.3 The Downside To Teams
9.4 Group Communication Roles
9.5 Chapter Exercises
Chapter 10: Recruiting, Socializing, and Disengaging
10.1 Recruiting
10.2 Socializing
10.3 Disengaging
10.4 Chapter Exercises
Chapter 11: Technology in Organizations
11.1 Technology, Society, And The Organization
11.2 Technology And Organizational Structure
11.3 Technology And Organizational Communication
11.4 Chapter Exercises
Chapter 12: Stress, Conflict, and Negotiation
12.1 Stress
12.2 Conflict
12.3 Negotiation
12.4 Chapter Exercises
Chapter 13: The Dark Side of Organizational Communication
13.1 Aggression In The Workplace
13.2 Dysfunctional Organizational Behaviors
13.3 Employee Deviance
13.4 Outcomes Of The Dark Side
13.5 Chapter Exercises
Chapter 14: Corporate Communications: Communicating with External Stakeholders
14.1 Public Relations
14.2 Advertising And Marketing
14.3 Chapter Exercises
Chapter 15: The Professional Side of Organizational Communication
15.1 Organizational Development
15.2 Communication Analyses And Audits
15.3 Corporate Training
15.4 Human Performance Improvement
15.5 Chapter Exercises
Chapter 16: Appendix: Your First Job Out of College
16.1 You Have A Degree In Organizational Communication?
16.2 Get That First Job
16.3 The Job Interview
16.4 Getting, Keeping, And Succeeding In Your First Job
16.5 Chapter Exercises
