Telecommuting - people working at home with computers connected to offices miles away - could reshape the way America works. This book addresses questions such as: What are the effects of this phenomenon on workers, managers, and labour unions? What is the technology behind this arrangement? It also presents case studies of telecommuting systems.
Author(s): National Research Council (U.S.). Board on Telecommunications and Computer Applications
Publisher: National Academy Press
Year: 1985
Language: English
Pages: 168
City: Washington, D.C.
Tags: Organizational change -- Congresses;Telecommuting -- Congresses;Telecommuting -- United States -- Case studies
""Office Workstations in the Home""
""Copyright""
""PREFACE AND ACKNOWLEDGMENTS""
""Contents""
""PLANNING PANEL OFFICE WORKSTATIONS IN THE HOME""
""INTRODUCTION""
""Overview""
""American Express Company: Project Homebound""
""BACKGROUND""
""EQUIPMENT""
""MONITORING AND CONTROL""
""PROBLEMS AND SOLUTIONS""
""HOME WORKSTATIONS AND THE LAW""
""RECRUITMENT AND TRAINING""
""MANAGEMENT OF HOME-BASED STAFF""
""Blue Cross/Blue Shield of South Carolina: Program for Clerical Workers""
""THE COTTAGE KEYER PROJECT""
""Work Load Statistics""
""Productivity Statistics"" ""Error Rate Statistics""""Earnings Comparison""
""U.S. Army: Prototype Program for Professionals""
""DETAILS OF THE PROJECT""
""Feasibility Study""
""Approval Process""
""Implementation""
""Problems""
""RESULTS""
""Supervisory Control""
""Increased Computer Use""
""CPU Efficiency Rate""
""Computer Connect Time""
""Cost Savings""
""Employee Morale""
""Personal Use of Government Resources""
""THE EXTERNAL AUDIT""
""CONCLUSIONS AND RECOMMENDATIONS""
""Mountain Bell: Program for Managers""
""Control Data Corporation: Alternate Work Site Programs""
""BACKGROUND AND CONCERNS"" ""Legalities""""Logistics""
""Management""
""Personnel""
""HOMEWORK: A CONTROL DATA AWS PROGRAM""
""HOW WELL DOES AWS WORK?""
""Advantages of AWS""
""Disadvantages of AWS""
""Productivity and AWS""
""Costs, Savings, and AWS""
""Managing AWS""
""Career Development""
""RECOMMENDATIONS""
""Selection of Participants""
""Level of Participation""
""Communications and Measurement Procedures""
""THE FUTURE""
""F International: Twenty Years' Experience in Homeworking""
""Legalities""
""LABOR STANDARDS AND PROTECTIVE LAWS""
""LABOR RELATIONS AND COLLECTIVE BARGAINING"" ""FRINGE BENEFITS AND INSURANCE""""SAFETY AND HEALTH""
""ZONING""
""Effects of Work Location on Motivation""
""EFFECTS OF HOMEWORK ON OUTCOME LEVELS""
""Expenditure of Energy""
""Production""
""Social Interaction""
""Social Status""
""Wages""
""SUMMARY OF EFFECTS""
""CONTINUITY, CHANGE, AND MOTIVATION""
""NOTES""
""Use and Misuse of Workstations at Home""
""Discussion: Labor Issues""
""HOURS AND WAGES""
""PROTECTING THE WORKER""
""Discussion: Lessons Learned""
""PRODUCTIVITY""
""CAREER ADVANCEMENT""
""WHO TELECOMMUTES?""
""Technology Forecast"" ""Clerical Workers and New Office Technologies""""ECONOMIC REALITIES FOR WORKING WOMEN""
""CHILD CARE""
""OCCUPATIONAL HEALTH""
""LOOKING AHEAD""
""Intensification""
""Part-Time Workers""
""Relocation""
""SUMMARY""
""NOTES""
""The Potential of Remote Work for Professionals""
""THE LOCATION-INDEPENDENT ORGANIZATION""
""THE CONTRACT ORGANIZATION""
""THE HUMAN RESOURCES ORGANIZATION""
""ORGANIZATIONAL NEEDS AND PRESSURES""
""INDIVIDUAL NEEDS AND PRESSURES""
""CONCLUSIONS""
""NOTES""
""Commentary""
""DEMOGRAPHY""
""PRODUCTIVITY""
""ATTRACTIVENESS""
""COSTS""
