Nursing Today: Transition and Trends

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Make a smooth transition from nursing school into the practice setting with Nursing Today, 11th Edition!With this book, you will gain a solid understanding of the issues and trends that affect the nursing profession. Not only will you graduate with patient care skills, but you will advance your career with insights into writing a resume, interviewing, finding a job, and obtaining specialty certifications. This edition takes a deeper look into topics such as workplace bullying, conflict management, cultural and spiritual awareness, and the new question types found on the Next Generation NCLEX(R) examination. Written by well-known nursing educators JoAnn Zerwekh and Ashley Zerwekh Garneau, this easy-to-read text prepares you for success on the NCLEX-RN(R) exam and in professional nursing practice.

    • Thorough coverage prepares you for a professional career with an introduction to historical and present-day nursing as well as legal, ethical, political, and workplace issues.
    • Learning objectives, humorous cartoons, and a pithy quote introduce the content in each chapter.
    • Critical Thinking boxes ask you to apply your knowledge to the practice setting.
    • Coverage of QSEN competencies addresses effective communication, team building, evidence-based practice, patient safety, and quality assurance.
    • Tips for transitioning into the workplace are included in chapters such as NCLEX-RN(R) Exam and the New Graduate, Employment Considerations: Opportunities, Resumes, and Interviewing; and Mentorship, Preceptorship, and Nurse Residency Programs.
    • Career advancement tools include time management, communication and delegation, how to write an effective resume, interviewing tips, guidelines for using social media, attaining certification in a nursing specialty, and self-care strategies.
    • Evidence-Based Practice boxes summarize practice Issues, implications for nursing practice, and the references for the evidence.
    • Research for Best Practice boxes highlight the research evidence that supports clinical practice.
      • NEW! NCLEX-RN(R) Exam and the New Graduate chapter outlines the Next Generation NCLEX(R) (NGN) Project and explains the different types of NGN test items that will be on the 2023 NGN exam, and includes an NGN NCLEX exam-style case study showcasing the six cognitive skills in the NCSBN Clinical Judgment Measurement Model (NCJMN).
      • NEW! Next Generation NCLEX(R) (NGN) examination-style questions build your clinical judgment and decision-making skills.
      • NEW! Impact of the coronavirus (COVID-19) global pandemic is described as it relates to nursing education and practice.
      • NEW! Cultural and Spiritual Awareness chapter is expanded with a focus on social determinants of health (SDOH) and strategies for building cultural and linguistic competency skills and practicing cultural sensitivity in the workplace setting.
      • UPDATED! Personal Management chapter includes new information about incorporating mindfulness and building resiliency into your practice, as well as several mindfulness and resiliency exercises that you can begin practicing right now!
      • UPDATED! Employment Considerations: Opportunities, Resumes, and Interviewing chapter offers additional tips for responding to questions during an in-person, phone, or virtual job interview.
      • UPDATED! Conflict Management chapter adds more content about sexual harassment and strategies for resolving conflict both personally and professionally.
      • UPDATED! Workplace Issues chapter is expanded to include bullying, incivility, and safe patient handling.
        • UPDATED! Nursing Informatics chapter includes new information on the next generation of health care delivery with topics such as patient engagement, robotics, and artificial intelligence.
        • UPDATED! Nursing Education chapter adds new information about the nursing demographic profile and the nursing shortage.

      Author(s): Joann Zerwekh, Ashley Zerwekh Garneau
      Edition: 11
      Publisher: Elsevier
      Year: 2022

      Language: English
      Pages: 712
      City: St. Louis

      Front Cover
      Nursing Today: Transitions and Trends
      Copyright Page
      Contributors
      Reviewers
      Preface
      Acknowledgments
      Contents​
      Unit I. Professional Growth and Transition
      1 Role Transitions
      Transitions
      What Are Transitions?
      What Are Important Factors Influencing Transitions?
      Transitions in Nursing
      Reality Shock
      What Is Reality Shock?
      What Are the Phases of Reality Shock?
      What Is Transition Shock?
      Role Transformation
      When Does the Role Transition to Graduate Nurse Begin?
      How Can I Prepare Myself for This Transition Process?
      Begin Increasing Independence
      More Realistic Patient-Care Assignments
      Clinical Hours That Represent Realistic Shift Hours
      Perform Nursing Procedures Instead of Observing
      More Truth About the Real Work-Setting Experience
      Look for Opportunities to Problem Solve and Practice Critical Thinking
      Request Constructive Feedback From Staff and Instructors
      Request Clinical Experience in an Area or Hospital of Interest
      Think Positively
      Be Flexible
      School-learned ideal.
      Workplace reality.
      Compromise.
      Get Organized
      Stay Healthy
      Find a Mentor
      Find Other New Graduates
      Have Some Fun
      Know What to Expect
      What Is the Future of Role Transition?
      Conclusion
      Bibliography
      2 Personal Management: Time and Self-Care Strategies
      Managing Your Time
      Balance Is the Key
      What Are Your Biological Rhythms, and How Do You Use Them?
      What Is Meant by Right and Left Brain Dominance, and Where Is My Brain?
      Which Are You?
      How Can I Manage My Physical Environment?
      Compartmentalize
      Color Code
      Convenience
      Declutter the Clutter
      What About All the Paperwork and Electronic Requests—How Can I Manage Them?
      What About Managing the Telephone?
      What About All That E-mail, Texting, or Social Media?
      How Can I Manage My Time?
      Managing Tasks
      How Do I Deal With Procrastination?
      Consider the Consequences
      The Earlier, the Better
      “By the Inch, It’s a Cinch”
      Reward Yourself
      Avoid the Myth of Perfection
      Managing Others
      What About Delegation and Time Management?
      Managing Your Goals
      Begin by Listing
      Prioritize With the ABCD System
      Keep It Going
      Self-Care Strategies
      Is Burnout Inevitable for Nurses?
      Cultivating Mindfulness
      Are You Living on “Automatic Pilot”?
      What Are Mindfulness Exercises?
      Empowerment and Self-Care
      Suggested Strategies for Self-Care Based on the Holistic Self-Assessment Tool
      Am I Emotionally Healthy or Emotionally Intelligent?
      What About Friends and Fun? How Do I Find the Time?
      How Do I Take Care of My Physical Self?
      Self-Care Activities
      Physical Exercise.
      Laughter.
      Mental Exercise.
      Motivate Yourself.
      Schedule Idle Time.
      Strategies to Foster My Spiritual Self: Does My Life Have Meaning?
      How Do I Increase My Mental Potential? Is It Okay to Daydream?
      What Are My Choices, and How Do I Exercise Them?
      Conclusion
      Bibliography
      3 Mentorship, Preceptorship, and Nurse Residency Programs
      Ashley
      Historical Background
      What Mentoring is and is not
      What Is Preceptorship?
      What Is a Dedicated Education Unit?
      What Happens if I Experience a Challenge During My Preceptorship or Clinical Rotation?
      Lead
      Follow
      Get Out of the Way
      What Is a Nurse Residency Program?
      How to Find a Mentor
      What Are the Characteristics of a Successful Mentor?
      What Is a Mentoring Moment?
      When Do We Need Mentors?
      What Is the Role of the Mentee?
      What Are the Characteristics of the Mentee?
      What Are the Types of Mentoring Relationships?
      Mentoring Through Reality Shock
      Honeymoon Phase
      Shock or Rejection Phase
      Recovery Phase
      Resolution Phase
      Transitioning from Mentee to Mentor
      What Does the Future Hold?
      Conclusion
      Bibliography
      4 Employment Considerations: Opportunities, Resumes, and Interviewing
      What is Happening in the Job Market?
      Self-Assessment
      What Are My Clinical Interests?
      What Are My Likes and Dislikes?
      What Are My Personal Needs and Interests?
      What Are My Career Goals?
      Researching Prospective Employers
      What Employment Opportunities Are Available?
      What About Advanced Degrees in Nursing?
      How do i go about Researching Prospective Employers?
      Employment Considerations: How Do You Decide on an Employer?
      Media Information
      Newspapers.
      Online Searches.
      Social Networking.
      Job Fairs and Open Houses.
      Employee Contacts.
      Recruitment Contacts
      Letter-Writing Campaign.
      Telephone Contact.
      Personal Contact.
      What do i Need to know to Assess the Organization?
      How Do You Go About Assessing an Organization to Find What You Want?
      Talk to People in the Organization
      Read and Analyze the Recruitment Materials
      Review the Mission, Vision, or Philosophy Statement
      Evaluate the Reputation of the Leadership
      Portfolios
      What Is an E-Portfolio?
      Traditional and Employer-Focused Resumes
      How Do I Write an Effective Resume?
      What Information Is Necessary for a Resume?
      Demographic Data: Who Are You?
      Summary of Qualifications (Professional Objective): For What Position Are You Applying?
      Education: Where Did You Receive Your Education?
      Professional Experience: What Do You Know How to Do?
      Licensure: What Can You Do, and Where Can You Do It?
      Professional Organizations: To Which Do You Belong?
      Honors and Awards: For What Did You Receive Recognition?
      References: Who Knows About You?
      What Else Should I Submit With My Resume?
      What Are the Methods for Submitting Resumes?
      The Interview Process
      How Do I Plan My Interview Campaign?
      Set Up Your Schedule
      Prepare to Show Your Best Side
      Rehearse the Interview
      Strategies for Interview Success
      Phone Interview Tips
      Video Interview Tips
      Face-to-Face Interview: Critical First 5 Minutes!
      Phases of the Interview
      How do i Handle Unexpected Questions or Situations?
      Now Can We Talk About Benefits?
      Sign-on Bonuses
      Job Offers and Possible Rejection
      Postinterview Process
      Follow-up Communication
      Follow-up Letter
      Letters of Rejection
      Telephone Follow-up
      What If I Do Not Like My First Position?
      What If It Is Time to Change Positions?
      Conclusion
      Bibliography
      5 NCLEX-RN® Exam and the New Graduate
      The NCLEX-RN® Exam
      Who Prepares It, and Why Do We Have to Have It?
      How Will the Nurse Licensure Compact Affect Your License?
      What Is the NCLEX-RN® Exam Test Plan?
      What Does Computer-Adaptive Testing Mean?
      What Is the Application Process for the NCLEX-RN® Exam Computer-Adaptive Test?
      What About Testing Accommodations?
      Where Do I Take the Test?
      When Do I Take the Test?
      How Much Time Do I Have, and How Many Questions Are There?
      Do I Have to Be Computer Literate?
      How Will I Keep the Computer Keys Straight and Deal With a Mouse?
      What Is the Passing Score?
      How Will I Know I Have Passed?
      What Types of Questions Will Be on the NCLEX-RN® Exam?
      What Are Some of the Other Things I Really Need to Know About the NCLEX-RN® Exam?
      What If I Need to Change the Time or Date I Have Already Scheduled?
      What About Identification at the Testing Site?
      What Are the Advantages of the Computer-Adaptive Test for the Candidate?
      Preparing for the NCLEX-RN® Exam
      Where and When Should I Start?
      Six Months Before the NCLEX-RN® Exam
      Investigate review courses, review books, and practice tests.
      Plan an expense account for the end of school and for the NCLEX-RN® examination.
      Two Months Before the NCLEX-RN® Exam: What Do I Need to Do Now?
      If you have a job, discuss your anticipated NCLEX-RN® exam test date with your employer.
      Decide how you are going to get to the test site and whether it will be necessary for you to stay overnight.
      Are you going with a group or by yourself?
      Develop a plan for studying.
      The Day Before the BIG DAY
      Make a “test run” the evening before the test.
      Go to bed early do not study, cram, or party!
      The BIG DAY Is Here
      Dress comfortably but look nice.
      NCLEX Rules
      How Do I Select an NCLEX-RN® Exam Review Course?
      What Types of Review Courses Are Available?
      NCLEX-RN® exam online review courses.
      What Are the Qualifications of the Review Course Instructors?
      What Types of Instructional Materials Are Used in the Course?
      Does the Course Include Instruction in Test-Taking Skills and Testing Practice?
      How Much Does the Course Cost?
      How Long Does It Last?
      Where Is the Face-to-Face Course Held?
      What Are the Statistics Regarding the Pass Rate for the Company?
      Does the Review Company Offer Any Type of Guarantee?
      When Is the Course Offered?
      NCLEX-RN® Exam Review Books: Which One Is Right for You?
      Scan the Table of Contents
      Evaluate Chapter Layout
      Evaluate Content
      Evaluate the Index
      Examine Test Questions
      Look for Test-Taking Strategies
      NCLEX-RN® Practice Exam
      Test Anxiety: What Is the Disease? How Do You Get Rid of It?
      What Kinds of Questions Can I Expect on the NCLEX-RN® Exam?
      What Difference Do Test-Taking Strategies Make?
      What Are Strategies for Answering Multiple-Choice Questions?
      Read the Question (Stem) Carefully
      Create a Pool of Information
      Look for Critical Words
      Evaluate All the Options in a Systematic Manner
      Eliminate Options You Know Are Not Correct
      Identify Similarities in the Options
      Evaluate Priority Questions Very Carefully
      Select Answers That Focus on the Client
      What Are Alternate Item Format Questions?
      What Are the Different Types of Alternate Item Format Questions?
      Fill-in-the-blank.
      Multiple-response item.
      Hot spot.
      Ordered response (drag and drop).
      Chart or exhibit item.
      Audio item.
      Graphic options.
      What Is the Next Generation NCLEX Project?
      Let’s Look a Little Closer at the NGN
      Types of NGN Test Questions
      NCLEX-RN® Exam Testing Tips
      NCLEX Hospital
      NCLEX Clients
      Medication Administration
      Calling for Assistance
      Positioning
      Delegation and Supervision
      Setting Priorities With a Group of Clients
      Prescriber’s Orders
      Conclusion
      Bibliography
      Unit II. Nursing: A Developing Profession
      6 Historical Perspectives: Influences on the Present
      Nursing History: People and Places
      Where Did It All Begin?
      Why Deacons, Widows, and Virgins?
      How Did Knighthood Contribute to Nursing?
      What About Revolts and Nursing?
      Florence Nightingale: The Legend and the Lady
      American Nursing: Critical Factors
      What Was It Like in Colonial Times?
      What Happened to Nursing During the US Civil War?
      How Did the Roles of Nurses and Wives Compare During the Victorian Era?
      Who Were the Reformers of the Victorian Era?
      What Were the Key Challenges and Opportunities in 20th- and 21st-Century Nursing?
      How Did the Symbols (Lamp, Cap, and Pin) of the Profession Evolve?
      What Are the Key Events and Influences of the 21st Century?
      History of Nursing Education
      What Is the History of Diploma Nursing?
      What Is the History of Associate Degree Nursing?
      What Is the History of Baccalaureate Nursing?
      What Is the History of Graduate Nursing Education?
      The Nurse’s Role: the Struggle for Definitions
      What Do Nurses Do?
      What Is the Traditional Role of a Nurse?
      Did You Know You Would Be a Teacher or Educator?
      When Did the Nurse Become an Advocate? Nurse in the Role of Advocate
      What Is the Role of Manager of Care?
      Can Nurses Be Colleagues?
      Where Does This Leave the Role of Colleague?
      What About Experts?
      Conclusion
      Bibliography
      7 Nursing Education
      Path of Diploma Education
      What Is the Educational Preparation of the Diploma Graduate?
      Path of Associate Degree Education
      What Is the Educational Preparation of the Associate Degree Graduate?
      Path of Baccalaureate Education
      What Is the Educational Preparation of a Baccalaureate Graduate?
      Other Types of Nursing Education
      What Are the Other Available Educational Options?
      What Is a Concurrent Enrollment BSN Completion Program?
      What is a BSN/MSN Completion Program?
      What Is an External Degree Program?
      What is an Online (Web-Based) Program?
      What is a Proprietary Nursing School?
      What Is an Accelerated Program?
      Nontraditional Paths for Nursing Education
      What About a Master’s Degree as a Path to Becoming a Registered Nurse?
      Graduate Education
      What About Graduate School?
      Why Would I Want a Master’s Degree?
      How Do I Know Which Master’s Degree Program Is Right for Me?
      Why Would I Want a Doctoral Degree?
      How Do I Know Which Doctoral Program Is Right for Me?
      Credentialing: Licensure and Certification
      What Is Credentialing?
      What Is Nursing Licensure?
      What Is Certification?
      What is Accreditation?
      Nursing Education: Future Trends
      The Changing Student Profile
      Educational Mobility
      A Shortage of Registered Nurses
      A Shortage of Qualified Nursing Faculty
      Technology and Education
      Changing Health Care Settings
      The Aging Population
      Conclusion
      Bibliography
      8 Nursing Theories
      Nursing Theory
      What Is Theory?
      What Nursing Theory Is Not
      Why Theory?
      What Is the History of Nursing Theory?
      Who Are The Nursing Theorists?
      Selected Nursing Theorists
      Dorothea Orem—Self-Care Nursing Theory
      Martha Rogers—Science of Unitary Human Beings
      Sister Callista Roy—Adaptation Model
      Dorothy Johnson—Behavioral Systems Model
      Betty Neuman—Systems Model
      Imogene King—Goal Attainment Model
      Jean Watson—Theory of Human Caring
      Madeleine Leininger—Culture Care Theory
      Future of Nursing Theory
      Conclusion
      Bibliography
      9 Professional Image of Nursing
      Professional Image of Nursing
      What Do We Mean by the “Image” of Nursing?
      Patient Interactions
      Personal Interaction With the Public
      Public Speaking and Community Activities
      Participation in Political Activities
      What Constitutes a Profession?
      Is Nursing a Profession?
      1. A Profession Has Relevance to Social Values
      2. A Profession Has a Training or Educational Period
      3. Elements of Self-Motivation Address the Way in Which the Profession Serves the Patient or Family and Larger Social Syste ...
      4. A Profession Has a Code of Ethics
      5. A Professional Has a Commitment to Lifelong Work
      6. Members Control Their Profession
      7. A Profession Has a Theoretical Framework on Which Professional Practice Is Based
      8. Members of a Profession Have a Common Identity and a Distinctive Subculture
      Nursing Organizations
      What Should I Know About Professional Organizations?
      What Organizations Are Available to Recent Graduates?
      American Nurses Association
      American Nurses Foundation and the American Academy of Nursing
      International Council of Nurses
      National League for Nursing
      National Student Nurses’ Association
      Organization for Associate Degree Nursing
      American Association of Colleges of Nursing
      American Board of Nursing Specialties
      American Assembly for Men in Nursing
      The American Red Cross
      Conclusion
      Bibliography
      Unit III. Nursing Management
      10 Challenges of Nursing Management and Leadership
      Management Versus Leadership
      What Is the Difference Between Management and Leadership?
      The Functions of Management
      What Are the Characteristics and Theories of Management?
      What Is Meant by Management Style?
      What Are the Characteristics and Theories of Leadership?
      Management Requires “Followership”
      The 21st Century: A Different Age for Management and for Leadership
      The Silent or Veteran Generation
      The Baby Boomers
      Generation X
      Generation Y
      Generation Z or Generation Now
      Generation Alpha
      Power and Authority in Nursing Management
      Do You Know the Difference Between Power and Authority?
      What Are the Different Types of Power?
      Management Problem Solving
      How Are Problem-Solving Strategies Used in Management?
      Evidence-Based Management Protocols and Interventions
      How Are Problem Solving and Decision Making Related?
      What Effect Does the Leader Have on the Group?
      Who Is the Clinical Nurse Leader?
      The Challenge of Change
      Who Initiates Change and Why?
      System
      Management
      Patient
      Yourself
      Conclusion
      Bibliography
      11 Building Nursing Management Skills
      Communication and Patient Safety
      How Can I Improve My Verbal Communication for Patient Safety?
      How Can I Improve My Written Communication for Patient Safety?
      Transcribing Written Orders
      Communicating When It Is Critical—What Do You Need To Do?
      Critical Patient Tests
      Critical Hand-Off Communication
      Shift Change—So Much to Say . . . So Little Time
      Other Communications: Discharge Planning and Teaching
      How Can I Deal With All the Interruptions?
      What Skills Do I Need to Use the Telephone Effectively?
      Managing Time in the Clinical Setting
      Get Organized Before the Change-of-Shift Report
      Prioritize Your Care
      Organize Your Work by Patient
      Managing Others
      What About Delegating and Time Management?
      Supervising and Evaluating the Care Provided by Others
      Conclusion
      Bibliography
      12 Effective Communication, Team Building, and Interprofessional Practice
      Communication in The Workplace
      How Can I Communicate Effectively With My Supervisor?
      How Can I Communicate Effectively With Other Nursing Personnel?
      What Does My Image Communicate to Others?
      What Should I Know About the “Grapevine”?
      How Can I Handle Cultural Diversity at Work?
      Components of Effective Communication
      How Can I Communicate Effectively in Writing?
      How Can I Learn to Speak Effectively?
      Analyze Your Audience
      Do Your Homework
      Plan the Presentation
      Add Spice to the Presentation
      Create Cheat Sheets
      The Closing
      Final Details
      What Listening Skills Do I Need to Develop?
      Make Sure You Can Hear What Is Being Said
      Focus Your Attention on What Is Being Said
      Recognize and Control Your Emotional Response to What Is Being Said
      Make the Decision to Listen and Accept the Other Person’s Needs and Feelings, Whatever They Are
      Pay Attention to Nonverbal Communication as You Listen to the Words
      Fight Off Distractions
      Take Notes
      Let the Speaker Tell the Whole Story
      React to the Message, Not the Person
      Respond Positively to the Feelings Being Communicated
      How Can I Use Nonverbal Communication Effectively?
      Make Eye Contact With the Person With Whom You Are Talking
      Stand Up Straight, With Shoulders Back
      To Suggest Confidence, Use an Assertive Voice Without Pauses
      Watch for Distracting Behaviors
      How Can I Communicate Effectively by Using Technology?
      Do Not Misuse or Overuse E-mail and Text Messaging
      Learn to Use Computer Software
      When You Send E-mail Messages
      Do Not Send an Emotional Outburst in an E-mail
      When You Leave a Voice Mail Message for Someone, Speak Slowly and Distinctly
      If You Are Using Call Waiting, Do Not Leave Callers on Hold
      When You Call Someone, Ask if He or She Has Time to Talk, and Offer to Call Back at a More Convenient Time if Necessary
      If You Are Conducting a Conversation or a Meeting on a Speaker Phone or by Means of a Teleconference, Make Sure That Each P ...
      When You Must Send a Personal Message, Especially a Reminder or a Thank-You Note, the Most Powerful Way Is to Send a Handwr ...
      Group Communication
      What Is Group Process?
      How Can You Improve Communications in Group Meetings?
      Team Building And Interprofessional Practice
      What Is Team Building?
      What Is Interprofessional Practice?
      Assertive Styles of Communication
      How Can Nurses Be More Assertive?
      What Are the Benefits of Assertiveness?
      What Are My Basic Rights as a Person and as a Nurse?
      How Can I Begin to Practice Assertive Communication?
      What Are the Components of Assertive Communication?
      When to Use Assertive Communication
      Conclusion
      Bibliography
      13 Conflict Management
      Conflict
      What Causes Conflict?
      Role Conflict
      Communication Conflict
      Goal Conflict
      Personality Conflict
      Ethical or Values Conflict
      What Are Common Areas of Conflict Between Nurses and Patients—and Between Nurses and Patients’ Families?
      Conflict Resolution
      What Are Ways to Resolve Conflict?
      Competition
      Avoidance
      Accommodation
      Compromise
      Collaboration
      What Are Some Basic Guidelines for Choosing the Technique to Use?
      Dealing With Difficult People
      What Are Some Techniques for Handling Difficult People?
      What Is Anger?
      What Is the Solution for Handling Anger?
      Stop
      Look
      Change
      Get Active
      Refocus on Something Positive
      Pay Attention to Your Breathing
      Sexual Harassment in The Workplace
      What Can I Do About It?
      Conclusion
      Bibliography
      14 Delegation in the Clinical Setting
      What Does Delegation Mean?
      The Delegation Process
      Who Is Accountable Here?
      The Right Task
      What Can I Delegate or Assign?
      Is There Anything I Cannot Delegate?
      The Right Circumstances
      How Can I Determine the Strengths and Weaknesses of Team Members?
      What Are the Causes of Performance Weaknesses?
      The Right Person
      How Can I Use Outcomes in Delegating?
      The Right Direction and Communication
      How Can I Get the Delegate to Understand What I Want?
      The Right Supervision and Evaluation
      How Can I Give and Receive Feedback Effectively?
      Conclusion
      Bibliography
      Unit IV. Current Issues in Health Care
      15 The Health Care Organization and Patterns of Nursing Care Delivery
      What Are Some Important Challenges Currently Facing Health Care?
      Cost of Health Care
      Managed Care
      What Impact Has Managed Care Had on Costs?
      Affordable Care Act
      Strategies to Control Costs
      Value-Based Care, Pay for Performance, and Accountable Care Organizations
      What Is Value-Based Care?
      What Is Pay for Performance?
      What Are Accountable Care Organizations?
      Case Management
      Nurse Navigator Programs
      Disease Management
      Do Disease Management Programs Reduce the Cost of Health Care?
      What Tools Are Used to Support Care Coordination?
      Clinical Guidelines
      Evidence-Based Practice
      How Do We Know That Critical Pathways and Disease Management Protocols Reflect the Latest and Best Practice?
      Shortage of Nurses
      How Can Health Care Organizations Retain Nurses?
      Magnet Hospitals
      The Impact of the 2010 Institute for Medicine Future of Nursing Report
      Quality of Care and Patient Safety
      Institute for Healthcare Improvement
      The Effects of Various Patterns of Nursing Care Delivery
      What Is the Total Patient Care or Private-Duty Model?
      What Is Functional Nursing?
      What Is Team Nursing?
      What Is Primary Nursing?
      What Is Patient-Focused Care?
      What Is the Most Effective Model of Nursing Care?
      Nurse Staffing
      What Is the Impact of Staffing Patterns on the Quality of Care?
      How Are Nursing Work Assignments Determined?
      What About Scheduling Patterns?
      What About the Use of Overtime?
      Conclusion
      Bibliography
      16 Economics of the Health Care Delivery System
      What Are the Trends Affecting the Rising Costs of Health Care?
      Intrinsic Factors
      Extrinsic Factors
      WHY Is cost expenditure the Effect of the Changing Economic Environment on Clinical Practice?
      How Is the Us Health Care System Financed?
      The Affordable Care Act of 2010
      Employer-Sponsored Health Insurance
      Introduction to Economics
      Government Allocation Decisions
      Payer Allocation Decisions
      Marketplace Allocation Decisions
      Unpredictability of Demand
      Consumer Knowledge
      Barriers to Entry to the Market
      Lack of Price Competition
      Budgets
      What Are the Basic Concepts of Budgets?
      What Are the Types of Budgets?
      Capital Budget
      Operating Budgets
      Personnel Budget
      Hours per Patient Day.
      Full-Time Equivalent.
      Productive Time.
      Nonproductive Time.
      What Are the Economics of Caring?
      Fiscal Responsibility to the Patient
      Fiscal Responsibility to the Employing Organization
      Fiscal Responsibility to the Payer of Care
      Conclusion
      Bibliography
      17 Political Action in Nursing
      What Exactly is Politics?
      What Other Strategies Would You Suggest?
      What Are the Skills That Make Up a Nurse’s Political Savvy?
      Ability to Analyze an Issue (Those Assessment Skills Again!)
      Ability to Present a Possible Resolution in Clear and Concise Terms
      Ability to Participate in a Constructive Way
      Ability to Voice One’s Opinion (Understand the System)
      Ability to Analyze and Use Power Bases
      What Is Power, And Where Does It Come From?
      A Way to Look at Power and Where to Get It
      Networking Among Colleagues
      Building Coalitions
      What About Trade-Offs, Compromises, Negotiations, and Other Tricks of the Trade?
      How Do I Go About Participating in the Election Process?
      What Is a Political Action Committee?
      After Getting Them Elected, Then What?
      Controversial Political Issues Affecting Nursing
      Uniform Core Licensure Requirements
      What Is It?
      Nursing and Collective Bargaining
      Equal Pay for Work of Comparable Value or Comparable Worth?
      Safe Nurse Staffing
      Nursing Workforce Development Programs
      Health Care Reform
      Conclusion
      Bibliography
      18 Collective Bargaining: Traditional (Union) and Nontraditional Approaches
      When Did the Issues Leading to Collective Bargaining Begin?
      The Evolution of Collective Bargaining in Nursing
      Legal Precedents for State Nursing Associations as Collective Bargaining Agents
      Who Represents Nurses for Collective Bargaining?
      Traditional and Nontraditional Collective Bargaining
      Collective Bargaining: Perspectives of the Traditional Approach
      Where Does Collective Bargaining Begin?
      What Can a Union Contract Do?
      Wages
      Job Security Versus Career Security
      Seniority Rights
      Resolution of Grievances
      Arbitration
      Strikes and Other Labor Disputes
      What Are the Elements of a Sound Contract?
      Membership
      Retirement
      Other Benefits Issues
      Traditional Collective Bargaining: Its Risks and Benefits
      Collective Bargaining: Perspectives of the Nontraditional Approach
      Nontraditional Collective Bargaining: Its Risks and Benefits
      American Nurses Association and National Nurses United: What Are the Common Issues?
      Health Care Reform and Expanding Advanced Practice Nurses’ Scope of Practice
      Workplace Safety
      Safe Nurse Staffing
      Objection to an Assignment
      Is There a Place for Collective Bargaining in Nursing?
      Collective Bargaining: The Debate That Continues
      Registered Nurse Participation in Collective Bargaining
      How Can Nurses Control Their Own Practice?
      Nurse Practice Committees
      Future Trends
      Conclusion
      Acknowledgment
      Bibliography
      19 Ethical Issues
      Understanding Ethics
      What Are Your Values?
      Moral and Ethical Principles
      What Is the Best Decision, and How Will I Know?
      Autonomy: A Patient’s Right to Self-Determination Without Outside Control.
      Beneficence: Duty to Actively Do Good for Patients.
      Nonmaleficence: Duty to Prevent or Avoid Doing Harm, Whether Intentional or Unintentional.
      Fidelity: Duty to be Faithful to Commitments.
      Justice: Duty to Treat All Patients Fairly, Without Regard to Age, Socioeconomic Status, Immigration Status, or Other Varia ...
      Veracity: The Duty to Tell the Truth.
      Which Principle or Rule Is Most Important?
      So How Do I Make an Ethical Decision?
      Teleological.
      Situational.
      How Do I Determine Who Owns the Problem?
      First, Determine the Facts of the Situation.
      Second, Identify the Ethical Issues in the Situation.
      Third, Consider Possible Courses of Action and Their Related Outcomes.
      What About an Interdisciplinary Ethics Committee?
      Fourth, After a Course of Action Has Been Taken, Evaluate the Outcome.
      What Other Resources Are Available to Help Resolve Ethical Dilemmas?
      Controversial Ethical Issues Confronting Nursing
      Abortion
      How Does the Abortion Issue Affect Nursing?
      Euthanasia
      Futile Care and Physician-Assisted Suicide
      What Is Medical Futility?
      Physician-Assisted Suicide.
      What Are the Ethical Issues Regarding Transplantation?
      What Is the Ethical Issue Regarding the Use of Fetal Tissue?
      What Are the Ethical Issues Regarding In Vitro Fertilization?
      What Are Genetics and Genomics?
      How Should We Use the Ability to Diagnose Genetic Defects Prenatally?
      Allocation of Scarce Resources
      Impact of a Pandemic
      What Are Some of the Possible Solutions Being Debated?
      Health Care Rationing.
      What Are the Ethical Issues Around Involuntary Commitment?
      Professional Boundaries
      What Is the Impact of Social Media and Social Networking on Nursing Practice?
      Emerging Ethical Issues in Health Care
      Conclusion
      Bibliography
      20 Legal Issues
      Sources of Law
      Where Does Law Come From?
      What Is Constitutional Law?
      What Is Statutory Law?
      What Is Administrative Regulatory Law?
      What Are Nurse Practice Acts?
      What Is Criminal Law?
      Case Study 1
      What Is Case Law?
      Civil Actions—Torts
      What Are Intentional Torts?
      Invasion of Privacy and Breaches of Privacy and Confidentiality
      Miscellaneous Intentional Torts and Employment Civil Rights Claims
      What Are Unintentional Torts?
      Case Study 2
      Case Study 3
      Court Actions Based on Legal Principles
      Nursing Licensure
      Disciplinary Actions
      Scope of Practice
      Multistate Licensure
      What About Substance Use Disorder in Nursing?
      Negligence
      Basic Elements of Negligence
      Do You Have a Professional Duty?
      Falling Below the Standard of Care: Was There a Breach of the Professional Duty?
      What About the Nurse Practice Act?
      What Is an Expert Witness?
      What Are Established Policies and Procedures?
      What About Facility Licensure, Accreditation, and Reimbursement Standards?
      What About Textbooks and Journals?
      What Are Professional Standards for Nursing Organizations?
      Applying the Standard of Care to the Case Study
      Did the Breach of Duty Cause an Injury?
      Applying “Causation” to Case Study 3
      Did the Patient Suffer Damages or Injury?
      Damages Applied to the Case Study
      Case Study 4
      Case Study 5
      Who Might Have Liability (Responsibility) in a Claim?
      Personal Liability
      Supervisory Liability
      Institutional Liability
      Student Liability
      What Defenses Might Be Available in Malpractice Claims?
      Common Categories of Negligence
      Medication Errors
      Provide a Safe Environment
      Patient Falls
      Equipment Failure
      Failure to Assess Adequately, Monitor, and Obtain Assistance
      Failure to Communicate Adequately
      Failure to Report
      Failure to Document
      Related Legal Concepts
      Informed Consent
      Advance Directives
      Criminal Actions
      What Criminal Acts Pose a Risk to the Nurse?
      Theft and Misappropriation of Property
      Nursing Practice Violations
      Violations of the Food and Drugs Act
      Risk Management and Quality Improvement
      How Do I Protect Myself and My Patient From Risks?
      Malpractice Insurance
      What About Individual Malpractice Insurance?
      What Is Institutional Coverage?
      What Should I Ask About Institutional Coverage?
      What Is Professional Licensure Defense Insurance?
      What Happens When I Go to Court?
      Legal Issues Affecting Nursing
      Health Care Costs and Payment Issues
      Health Care Delivery Issues
      Issues About Life-and-Death Decisions
      Termination of Pregnancy
      Fetal Rights
      Human Experimentation or Research
      Patient Rights
      Conclusion
      Bibliography
      Unit V. Contemporary Nursing Practice
      21 Cultural and Spiritual Awareness
      Culture and Spirituality
      What Is Meant by Cultural and Linguistic Competence?
      What Practice Issues Are Related to Cultural and Linguistic Competence?
      Barriers to Cultural and Linguistic Competence
      Social Determinants of Health and Health Care Disparities
      Strategies for Providing Culturally Competent Care
      A Culturally Diverse Workforce
      What Is the Meaning of Spirituality?
      Cultural and Spiritual Assessment
      What Are Cultural and Spiritual Beliefs Regarding Illness and Cures?
      How Do You Assess Spiritual Need?
      Conclusion
      Bibliography
      22 Quality Patient Care
      Standards of High-Quality Health Care Management
      What Is Root-Cause Analysis?
      History and Evolution of Quality in Health Care
      What Are Core Measures?
      What is HCAHPS?
      Just What Is The Joint Commission?
      What Are National Patient Safety Goals?
      Monitoring the Quality of Health Care
      What Is Quality Improvement?
      How Do We Monitor Quality?
      What Are an Indicator and a Metric?
      What Is Performance Improvement?
      What Are the Barriers to Quality Improvement?
      What Are Some Other Agencies Influencing Patient Safety?
      Quality Improvement Methods
      Tools and Processes for Continuous Quality Improvement
      What Is Six Sigma?
      How Do We Use DMAIC?
      The Define Phase
      The Measure Phase
      The Analyze Phase
      The Improve Phase
      The Control Phase
      Health Care Provider Credentialing for Quality Improvement
      Health Literacy
      Conclusion
      Bibliography
      23 Nursing Informatics
      Nursing Informatics
      Nursing Informatics: Why Do I Care?
      What Is Nursing Informatics?
      Experience and Education
      Role of Informatics Nurses and Informatics Nurse Specialists
      Barriers to Success
      The Certification Process
      Professional Practice, Trends, And Issues
      What Are Regulatory and Accreditation Requirements?
      Privacy and Confidentiality
      Health Insurance Portability and Accountability Act of 1996
      HIPAA and the Use of Mobile Computing Devices
      The Joint Commission
      Cybersecurity
      Electronic Health Records
      The e-World Is Coming . . . Wait, It’s Here
      Electronic Medical Record and Electronic Health Record
      Personal Health Record
      Technology Changing Workflow for the Better—Medication Fulfillment
      Computerized Provider Order Entry and Clinical Decision Support
      Barriers to Health Information Technology Still Remain
      Trends
      The Next Generation of Health Care Delivery
      Patient Engagement
      Telemedicine, Telehealth, and Health Monitoring
      Cloud Computing
      Big Data
      Robotics in Patient Care
      Artificial Intelligence in Health Care: The Time Is Almost Here
      Patients and the Internet
      What Do I (and Patients) Need to Know to Evaluate an Internet Resource?
      The CARS Checklist
      Patient Portals
      Data Access at the Point of Care
      Computers in the Nurses’ Station
      Mobility in the Clinical World
      Smartphones
      Using Data to Improve Care at the Bedside
      Nursing Informatics and You
      Conclusion
      Bibliography
      24 Using Evidence-Based Practice and Nursing Research
      What is Evidence-Based Practice?
      Step 1: Define the Problem
      Step 2: Identify, Review, and Evaluate the Data Applicable to the Problem
      Step 3: Design a Practice Change Based on the Data While Incorporating the Clinical Expertise of the Nurse and Patient Pref ...
      Step 4: Implement the Change in Nursing Practice
      The Need For Nursing Practice Based on Research
      What Is Nursing Research Utilization?
      What Are the Steps for Nursing Research Utilization?
      Step 1: Preutilization
      Step 2: Assessing
      Step 3: Planning
      Step 4: Implementing
      Step 5: Evaluating
      Research Utilization: What Is It Not?
      Research Utilization Compared with Nursing Research and the Conduct of Research
      How Is the Use of Research in Practice Different From Conducting Research?
      Steps for Conducting Research
      What Is the Relationship Between Nursing Theory and Research Utilization?
      Defining Your Practice Context
      What Are the Health, Social, and Cultural Characteristics of the Patient Population Being Served?
      What Are the Health Care Delivery Characteristics of Your Setting?
      What Are the Motivators and Barriers for Incorporating Nursing Research into Your Practice?
      The National Institute of Nursing Research
      What Is Its Function?
      The Agency for Healthcare Research and Quality
      What Is Its Function?
      Conclusion
      Bibliography
      25 Workplace Issues
      Questions to Ask When Starting a New Position
      Ergonomic Hazards for Health Care Workers
      Back Injury
      Safe Patient Handling and Mobility
      Ergonomic Workstations
      Repetitive Motion Disorders
      Workplace Violence: A Growing Concern in Health Care
      Lateral Violence (Bullying) and Other Forms of Workplace Harassment
      Other Workplace Issues
      Needlestick and Sharps Safety
      Handling Staffing Shortages
      Document Your Concerns
      Mandatory Overtime
      Making a Mistake—What Do I Do Now?
      Conclusion
      Bibliography
      26 Emergency Preparedness
      What Is Public Health Preparedness?
      Clinical Preparedness
      What Are Biologic Agents?
      What Are Chemical Agents?
      What Are Radiologic or Radioactive Agents?
      What Is a Pandemic?
      What Is Personal Protective Equipment in Disaster Response?
      What Is Disaster Nursing?
      What Are the Levels of Disasters?
      What Is Triage?
      Public Health Preparedness and Administrative Efforts
      Community Health Nurse Issues and Public Health Preparedness
      Epidemiologic Aspects
      What Is the Strategic National Stockpile?
      What is a CHEMPACK?
      What is ESAR-VHP?
      Medical Reserve Corps
      Disaster Medical Assistance Teams
      What Do I Need to Know About Community Preparedness Issues?
      What Do I Need To Know About Disaster Mental Health?
      Individual and Family Preparedness Issues
      Emerging Trends and Issues in Emergency Preparedness
      The 2010 Institute of Medicine Report
      Conclusion
      Bibliography
      Index
      Answers to NGN Test Questions
      Bibliography