Author(s): Novell Education
Language: English
Pages: 698
Title Page......Page 1
Table of Contents......Page 3
Course Setup......Page 17
Introduction......Page 69
MODULE1......Page 81
Introduction......Page 83
In-Place Upgrade......Page 84
NetWare Accelerated Upgrade......Page 85
Objective1 Review How to Prepare for a Server Migration to NetWare6......Page 86
Prepare the Workstation......Page 87
Prepare the Source (Original) Server......Page 88
Prepare the Destination (New) Server......Page 89
Prepare Server Application Files......Page 91
Objective2 Review How to Implement Novell Licensing......Page 92
Server and User Licensing Models......Page 93
How UAL Coexists with SCL......Page 95
How the Licensing Models Differ......Page 97
License Types......Page 98
Objective3 Identify How to Perform a Migration......Page 100
Run the External Reference Check Process......Page 121
Upgrade Existing NSS Volumes......Page 122
Perform Other Post-Installation Tasks......Page 123
Exercise1-1 Upgrade a NetWare 4.11 Server to NetWare 6......Page 124
Objective5 Troubleshoot Post-Installation Issues......Page 147
Summary......Page 150
MODULE2......Page 153
Introduction......Page 155
Objective1 Upgrade Novell Network Management Tools......Page 157
Exercise2-1 Upgrade Your Novell Network Management Tools......Page 159
Objective2 Identify the Troubleshooting Features of Novell NetWork Management Tools......Page 162
ConsoleOne Reports......Page 163
Novell iMonitor......Page 165
NetWare Remote Manager......Page 166
Novell iManager......Page 168
NetWare IP/IPX Troubleshooting Tools......Page 171
Client IP Troubleshooting Tools......Page 179
TCP/IP Troubleshooting Example......Page 196
Exercise2-2 Test Your Network......Page 198
Protocol Analyzers......Page 201
TCP/IP Toolkits......Page 205
IP Addressing Calculators......Page 208
Novell Web Site Resources......Page 211
Shareware and Freeware......Page 213
Summary......Page 214
Exercise Answers......Page 215
Introduction......Page 219
Identify Server Hardware......Page 220
Identify Operating System Components......Page 226
Exercise3-1 Determine Hardware and Operating System Components......Page 236
Identify the Top Novell Technical Support Server Issues and How to Resolve Them......Page 239
Identify Problems after Installation......Page 240
Resolve Console Lock Ups......Page 241
Resolve Hard Disk Errors and Access Problems......Page 242
Resolve Application Monopolizing Server CPU......Page 243
Resolve Server Memory Problems......Page 244
Resolve Slow Server Response......Page 248
Identify Multiprocessing Problems......Page 251
Find Tools for Managing Servers......Page 253
Exercise3-2 Resolve Server Problems......Page 257
Objective3 Troubleshoot and Resolve Critical Server Abends......Page 265
What an Abend Is......Page 266
What Types of Abends Occur......Page 267
What an ABEND.LOG File Is......Page 268
What a Core Dump Is......Page 269
How to Respond to an Abend......Page 270
How to Create and Submit a Core Dump for Analysis......Page 275
Exercise3-3 Submit an ABEND.LOG File for Analysis......Page 282
Exercise3-4 Create a Core Dump......Page 284
Objective4 Troubleshoot and Resolve Server Communication Issues......Page 288
Resolve Server-to-Server Communication Problems......Page 289
Resolve Workstation-to-Server Communication Problems......Page 290
Identify Preventative Maintenance Tasks......Page 291
Exercise3-5 Resolve Communication Problems......Page 294
Summary......Page 297
Exercise Answers......Page 300
Introduction......Page 303
eDirectory 8.7 Databases......Page 304
eDirectory Processes......Page 306
Post-Migration or Upgrade Issues That Affect eDirectory Databases and Processes......Page 308
Objective2 Identify eDirectory Troubleshooting Steps......Page 310
Objective3 Identify Partition and Replication Placement Design......Page 317
Exercise4-1 Adding Replicas with iManager......Page 319
Objective4 Use iMonitor Reports to Obtain Server and eDirectory Information......Page 322
How to Review Report Options......Page 323
How to Run a Report......Page 325
How to View Saved Reports......Page 327
Exercise4-2 Verify eDirectory Status Using Reports......Page 328
Health Check Items......Page 330
iMonitor Health Check Procedure......Page 332
How to Run the Agent Health Report......Page 336
How to Perform a Trace with iMonitor......Page 341
How to Perform Directory Service Repair......Page 345
Exercise4-3 Verify Network Health......Page 346
Exercise4-4 Evaluate an eDirectory Problem......Page 351
Summary......Page 363
Exercise Answers......Page 366
MODULE3......Page 375
Introduction......Page 377
Increase the Number of Logical Volumes in a Storage Pool......Page 378
Overbook the Storage Pool......Page 379
Increase the Size of a Storage Pool......Page 380
Objective2 Configure NSS Volume Attributes......Page 385
Objective3 Mount a DOS Partition as an NSS Volume......Page 387
How DOSFAT.NSS Works......Page 388
How to Mount a DOS Partition Using DOSFAT.NSS......Page 389
How to Verify That the DOS Partition Is Mounted......Page 390
How VCU Works......Page 391
How to Copy a Traditional Volume to an NSS Volume......Page 392
The Correct VCU Syntax......Page 393
Exercise5-1 Perform Advanced NSS Storage Management Tasks......Page 394
Determine the Cause of the Problem and List Possible Solutions......Page 396
Assess Possible Solutions......Page 399
Use REBUILD as a Last Resort Solution......Page 400
Exercise5-2 Resolve NSS Error Codes......Page 401
Part II: Implement the Solution......Page 402
Objective6 Restore a Deleted Logical Volume......Page 403
Identify How a SAN Works......Page 405
Identify How NAS Works......Page 407
List SAN and NAS Design and Implementation Considerations......Page 409
Summary......Page 410
Introduction......Page 413
Hardware RAID versus Software RAID......Page 414
Hardware and Software RAID Levels......Page 415
How to Configure Software RAID 0 in NSS......Page 418
Exercise6-1 Configure a Software RAID Solution......Page 422
Objective2 Configure Partition Mirroring and Duplexing in NSS......Page 427
Configure Partition Mirroring and Duplexing in NSS......Page 428
Troubleshoot Software RAID and Mirroring in NSS......Page 431
Exercise6-2 Mirror an NSS partition......Page 432
Summary......Page 434
Objective1 Describe iFolder Configuration Files......Page 435
How to Edit iFolder Configuration Files......Page 436
When to Edit iFolder Configuration Files......Page 443
Stop and Start the iFolder Server......Page 448
Set iFolder Client and Server Policies......Page 450
Change the Location of iFolder User Data......Page 451
Add Contexts......Page 452
Add Additional Administrators......Page 453
Change the iFolder Server IP Address......Page 454
Exercise7-1 Perform Advanced iFolder Management Tasks......Page 456
How the iFolder Client Works......Page 474
Common Issues Involving the Client......Page 477
Objective4 Maintain and Troubleshoot the iFolder Server......Page 480
Adjust the Number of Threads per Child......Page 481
The Admin Cannot Access the Server Management Console......Page 482
Port Conflict with iPrint Secure Port......Page 483
Restoring User Accounts When Pass Phrases Are Forgotten......Page 484
LDAP Incorrectly Configured for Non-secure Port......Page 487
Summary......Page 488
MODULE4......Page 491
Introduction......Page 493
Objective1 Identify the Purpose and Advantages of Implementing an NCS Solution......Page 494
High Availability Terms......Page 495
High Availability Definition......Page 496
Computer System Outage Factors......Page 499
Benefits and Features of an NCS High Availability Solution......Page 500
Basic Clustering System Terms......Page 502
NCS Cluster Components......Page 504
Typical NCS Shared Disk System Cluster Configurations......Page 505
NCS System Terms......Page 507
Rules for Managing an NCS SCSI SAN......Page 519
Troubleshooting a 2-Node NCS SCSI SAN......Page 520
Exercise8-1 Design and Set Up a 2-Node SCSI Clustering Configuration......Page 524
Summary......Page 532
Exercise Answers......Page 534
Introduction......Page 535
Hardware Requirements......Page 536
License Requirements......Page 537
Shared Disk System Requirements......Page 538
Objective2 Create a Cluster by Installing NCS......Page 539
Objective3 Check Cluster Configuration Settings......Page 547
Cluster Object......Page 548
Master IP Address Resource Object......Page 557
Cluster Server Node Objects......Page 558
Exercise9-1 Install and Check NCS on a 2-Node Cluster......Page 559
Cluster State and Cluster Status Views......Page 568
Console Prompt Commands......Page 572
Exercise9-2 Test the SBD Partition and Heartbeats......Page 573
Summary......Page 580
Exercise Answers......Page 583
Introduction......Page 585
Create a Shared Disk Partition......Page 586
Create and Cluster-Enable an NSS Volume and Pool on a Shared Storage Device......Page 587
Cluster-Enable an Existing Pool or Volume on the Shared Disk System......Page 590
Exercise10-1 Create a Cluster-Enabled Volume for High Availability File Access......Page 594
How to Migrate Resources......Page 602
How to Troubleshoot Resource States......Page 604
Exercise10-2 Test High Availability File Access on the 2-Node Cluster......Page 607
Summary......Page 614
Introduction......Page 617
Objective1 Identify Cluster-Aware and Cluster-Naive Applications......Page 618
Objective2 Identify How to Cluster-Enable an Application......Page 619
Objective3 Identify How to Assign Nodes to a Resource......Page 621
Objective4 Identify How to Set Start, Failover, and Failback Modes......Page 622
Objective5 Identify How to View and Edit Load and Unload Scripts......Page 624
Objective6 Identify How to Find NCS Configuration and Troubleshooting Information......Page 626
Exercise11-1 (Optional) Cluster-Enable and Test DHCP Server on Your 2-Node Cluster......Page 629
Exercise11-2 Cluster-Enable and Test iFolder on Your 2-Node Cluster......Page 636
Summary......Page 646
Exercise Answers......Page 648
MODULE5......Page 651
Objective1 Create a Disaster Recovery Plan......Page 653
Planning for Hardware Failures......Page 654
Planning for Calamities......Page 655
Exercise12-1 Troubleshoot Network Problems......Page 656
Summary......Page 657
Appendix A......Page 659
Appendix B......Page 665
IP Routing......Page 668
Appendix C......Page 673
Standalone Analyzers......Page 678
Distributed Protocol Analyzers......Page 679
Hardware and Software Analyzers......Page 680
Hubbed Network......Page 681
Bridged Network......Page 682
Switched Network......Page 683
Routed Network......Page 685
WAN Links......Page 686
Index......Page 689
