Microsoft 365 Business for Admins For Dummies

Title Page
Copyright Page
Table of Contents
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Where to Go from Here
Part 1 Transforming the Small Business
Chapter 1 Understanding the New World of Work
Creating a Productive Workplace
Realizing the value of Microsoft 365 Business
Promoting teamwork in a diverse workforce
Keeping Business Technology Current
Looking back at traditional IT businesses
Running a modern IT environment
Safeguarding Business Data
Security is everyone’s business
Taking a layered approach to security
Chapter 2 Getting to Know Microsoft 365 Business
Understanding the Microsoft 365 Plans
Breaking down the Enterprise plan
Deciding whether the Business plan is right for you
Exploring Admin Center
Getting to know the Admin Center home page
Discovering admin centers
Growing Your Business with the Bookings App
Administering Bookings licenses
Installing the Bookings app
Part 2 Implementing Microsoft 365
Chapter 3 Preparing for Implementation
Setting the Stage for the Rollout
Introducing Microsoft Azure
Getting to know Azure Active Directory
Building the implementation road map
Taking Care of Prerequisites
Getting ready for Windows 10 Business
Flying on autopilot with Windows AutoPilot
Branding sign-in pages
Chapter 4 Migrating to Office 365
Moving Your Email System to Exchange Online
Basic email migration overview
Capitalizing on the Office 365 Mail Migration Advisor
Migrating Files to SharePoint Online
Do-it-yourself with the SharePoint Migration Tool
Syncing files with the OneDrive client
Customizing the Microsoft Teams Tool
Chapter 5 Deploying Windows 10
Making the Case for Windows 10
Getting cloud-ready with Windows 10
Windows as a service (WaaS) at a glance
Completing the Setup Wizard before Deployment
Manually Deploying Windows 10 Business
Deploying with Windows AutoPilot
Capturing the device ID
Registering the device for AutoPilot deployment
Stepping through the OOBE
Chapter 6 Configuring Security Features
Securing the Front Door
Office 365 Advanced Threat Protection overview
ATP Safe Attachments
ATP Safe Links
Using Encryption to Protect Email
Azure Information Protection labels
Sending an encrypted email
Chapter 7 Getting Tactical with the Deployment
Peering into a Real-Life Deployment
Questions to ask before deployment
Tales from the deployment trenches
Planning the Deployment
Part 3 Driving Productivity and Collaboration
Chapter 8 Unlocking Enhanced Collaboration
Understanding the Advanced Technologies in the Solution
All together as one with Groups
Connecting the dots with Office Graph
Serving up content with Delve
Getting to Know Your Collaboration Toolkit
Creating a team site in SharePoint
Being social at work with Yammer
Chapter 9 Teaming Up Digitally
Exploring Microsoft Team Capabilities
Making the case for Microsoft Teams
The Microsoft Teams user interface
Planning Your Microsoft Teams Deployment
Building a roadmap with your people
Getting your network ready
Getting your users ready for Microsoft Teams
Configuring Microsoft Teams
Integrating Microsoft Teams with Office 365 Services
Part 4 Building a Culture of Security
Chapter 10 Managing Passwords
Knowing What You’re Up Against
Today’s common attacks
Applying the latest password guidance
Enabling Self-Service Password Reset (SSPR)
Rolling out SSPR in your organization
The end user’s experience in SSPR
Changing passwords from the MyApps portal
Living in a Password-Less World
Chapter 11 Configuring Multi-Factor Authentication
Getting Grounded on Authentication
MFA in the Microsoft ecosystem
Best practices from the trenches
Deploying MFA
Admin tasks for setting up MFA
Enabling end users for MFA
End-user MFA experience
Managing MFA
Chapter 12 Demystif ying Information Protection
Configuring AIP
The evolution of AIP
Activating AIP
Getting familiar with labels
A few words about policies
Putting AIP Into Action
Installing the AIP client
Applying a label to a document
Revoking access to information
Chapter 13 Measuring Your Security Posture
Exploring the Secure Score Dashboard
Getting to the dashboard
Understanding your score
Taking action to improve your score
Comparing your score
Reviewing the Score Analyzer
Part 5 Managing Mobile Devices and Apps
Chapter 14 Introducing Microsoft Intune
Getting to Know Intune
Better together with Intune and AAD
Toggle switch revelations
Choosing Between MDM and MAM
Making the case for MDM
Choosing MAM
Chapter 15 Managing Mobile Devices
Understanding Device Management
Stepping through the device lifecycle
Preparing for device management
Working in the Device Management Portal
Preparing for device enrollment
Configuring Apple enrollment for MDM
Setting up a device compliance policy
Assigning device compliance polices
Creating a device configuration profile
Administering an enrolled device
Walking in the End User’s Shoes
Chapter 16 Managing Mobile Applications
Laying the Groundwork for MAM
Understanding app protection policies
Different ways to do MAM
Reviewing the Default App Policies
Application policy for Window 10
Application policy for iOS
Going Beyond the Basics
Adding an app to the Company Portal app
Downloading the Excel app from the Company Portal app
Chapter 17 Browsing with the Edge Mobile App
Driving Users to (the) Edge Is Good
Value for the organization
Value for the end user
Deploying Edge as Managed App
Creating the Edge app configuration policy
Assigning the Edge app configuration policy
Adding the Edge app to the Company Portal app
Installing the Edge mobile app
Testing the Edge mobile app policy
Testing conditional access in the Edge mobile app
Part 6 Administering the Service
Chapter 18 Working in Microsoft 365 Admin Center
Modernizing IT Management
Experiencing the new Admin Center
Personalizing the experience
One-Stop-Shop User Management
Interacting with the Users List
Managing users
Chapter 19 Creating Reports and Alerts
Keeping Apprised with Reports
Usage Reports in Microsoft 365 Admin Center
Reviewing the Reports in Security Admin Center
Turning on audit logs
Setting Up Alerts
Chapter 20 Managing Collaboration Workspaces
Understanding Teamwork in Microsoft 365
Use cases for OneDrive for Business
The benefits of SharePoint Online
The deal about Microsoft Teams
Better three-gether: OneDrive, SharePoint, and Microsoft Teams
Working in SharePoint Admin Center
Turning on the new experience
The Home Page
Active Sites under the Sites group
Access Control under the Policies group
The Settings Menu
Part 7 The Part of Tens
Chapter 21 Ten Apps and Features an Admin Should Know
BitLocker
End User Communications
Microsoft Flow
Microsoft Forms
Microsoft Planner
Microsoft PowerApps
Microsoft Search
Microsoft Stream
Microsoft Sway
Service Health
Chapter 22 Ten Ways to Be Productive in Microsoft 365 Business
Pick Up Where You Left Off
Share Documents with Confidence
Co-Author Anytime, Anywhere
Catch Someone’s Attention Easily
Figure Out Whodunnit
Blur My Background Please
Design Like a Pro by Using AI
Talk, Don’t Type
Go Hands-Free with Read Aloud
Time Travel with Windows Timeline
Chapter 23 Ten Tips to Drive Adoption
Get Leaders to Sponsor the Effort
Recruit and Activate Champs
Communicate the Change
Develop and Execute a Training Plan
Start with “Easy Win” Scenarios
Provide Self-Service Resources
Highlight the Wins
Check the Usage Report
Be Ready to Provide Support
Bring in the Pros
Index
EULA