The nature of information technology work has changed dramatically in the past decade. The rise of the Internet has driven massive shifts in both what IT people are asked to do, and how they are required to do it. The Internet has made possible such far-reaching phenomena as electronic commerce, outsourcing and offshoring, new styles of programming and system development, virtual work, virtual communities, and real-time communications. Managing IT Professionals in the Internet Age explores these impacts, and the ways in which the work life of IT professionals from the perspectives of both the individual worker, as well as managers has had to change and adapt to the Internet Age.
Author(s): Pak Yoong
Year: 2006
Language: English
Pages: 329
Front Page......Page 2
Copyright Page......Page 3
Table of Contents Page......Page 4
Preface......Page 7
Section I: Gender and Work-Life Balance Issues......Page 13
Ch I Managing New Zealand Women in IT......Page 14
Ch II Gender and the Information Technology Workforce: Issues of Theory and Practice......Page 31
Ch III Work-Life Imbalance of IT Workers in the Internet Age......Page 50
Section II: Professional Development of IT Professionals......Page 100
Ch IV Reframing, Retooling, and Reskilling: Coping with Change in the Internet Age......Page 101
Ch V Staffing Electronic Commerce Projects: Framework for Developing Appropriate Skill Sets......Page 116
Ch VI Forming IT Professionals in the Internet Age: A Critical Case Study......Page 133
Ch VII Professional Skills Acquisitions in the Internet Age: Exploring the Perceptions of Undergraduates and Recent Graduates......Page 153
Section III: Management of IT Professionals......Page 171
Ch VIII Managing IT Professionals: Human Resource Considerations......Page 172
Ch IX increasing the Effectiveness of IT Managment through Psycholological Awareness......Page 204
Ch X The Impact of Agile Methods on Managing IT Professionals......Page 246
Ch XI Cultural Diversity Challenges: Issues for Managing Globally Distributed Knowledge Workers in Software Development......Page 267
Ch XII The Journey to New Lands: Utilizing the Global IT Workforce through Offshore-Insourcing......Page 290
Appendix I: Surveying the Offshore-Insourcing in China and India......Page 327
Appendix II: Surveying for IT Skills in Offshore Destinations......Page 331
About the Authors Page......Page 332
Index......Page 339
