This definitive text will bring a new level of professionalism to courses in International Management. Truly global in focus, it is a comprehensive primer on the challenges and prospects of international management, with a particular emphasis on developing global managers who are skilled in economics, strategy, and general management. In addition, the authors help readers develop an in-depth understanding of the role of cultural differences in managerial effectiveness. The text is divided into three parts: the emerging global economy; culture, organization, and strategy; and managing global operations. Management topics include: organizing for international business, global business strategy, building strategic alliances, international negotiations, global staffing, managing a competitive workforce, TQM and employee involvement, and managing multicultural teams. Throughout the text, the authors integrate current conceptual materials on global management with in-depth country analyses and real-world business examples. Each chapter begins with an opening case vignette (from countries around the world) and concludes with a list of key terms and in-depth exercises (Global Manager's Workbook). The text also provides country ratings for 50 countries on economic activity, political risk, and cultural differences, as well as a 35 item instrument for students to measure their own cultural awareness
Author(s): Richard M. Steers, Luciara Nardon
Edition: illustrated edition
Publisher: M.E. Sharpe
Year: 2005
Language: English
Commentary: 34142
Pages: 401
Brief Table of Contents......Page 5
Detailed Table of Contents......Page 7
Preface......Page 13
PART I THE EMERGING GLOBAL ECONOMY......Page 17
1 Managing in the Global Economy: An Introduction......Page 19
IMPORTANCE OF GLOBAL BUSINESS......Page 20
FACTORS INFLUENCING GLOBAL BUSINESS: AN ORGANIZING FRAMEWORK......Page 22
THE GLOBAL MANAGER......Page 23
THE ROAD AHEAD......Page 25
GLOBAL MANAGER’S WORKBOOK 1.2: SPECIAL ASSIGNMENT—ROMANIA......Page 26
NOTES......Page 27
OUTSOURCING TO INDIA......Page 28
CHALLENGES OF GLOBALIZATION......Page 30
STAGES IN GLOBALIZATION......Page 31
THE GLOBALIZATION ENIGMA......Page 33
GLOBALIZATION: A POINT OF VIEW......Page 37
GLOBAL MANAGER’S WORKBOOK 2.1: GLOBALIZATION AND YOU......Page 41
NOTES......Page 42
SLOVAKIA’S EMERGING AUTOMOBILE INDUSTRY......Page 43
ECONOMIC ENVIRONMENT AND GLOBAL COMPETITION......Page 44
COMPETITION BETWEEN NATIONS......Page 48
COMPETITION AMONG FIRMS AND INDUSTRIES......Page 53
INSTITUTIONAL INFLUENCES ON TRADE AND ECONOMIC DEVELOPMENT......Page 57
DEVELOPING GLOBAL ECONOMIC LITERACY......Page 61
KEY TERMS......Page 63
GLOBAL MANAGER’S WORKBOOK 3.1: HONDURAN TEXTILE TRADE......Page 64
NOTES......Page 65
SINGAPORE’S DRIVE FOR ECONOMIC PROSPERITY......Page 67
RATIONALE FOR NATIONAL TRADE INTERVENTION......Page 68
STRATEGIES FOR NATIONAL ECONOMIC DEVELOPMENT......Page 72
INDUSTRIAL POLICY AND ECONOMIC DEVELOPMENT: THE CASE OF JAPAN......Page 74
BARRIERS TO INTERNATIONAL TRADE......Page 75
INTERNATIONAL TRADE PROMOTION......Page 80
COMBATING UNFAIR TRADE PRACTICES......Page 81
GLOBAL MANAGER’S WORKBOOK 4.1: CULTURE AND INDUSTRIAL POLICY......Page 83
GLOBAL MANAGER’S WORKBOOK 4.2: CELTIC TIGER......Page 84
NOTES......Page 85
SEEKING POLITICAL FAVORS IN NIGERIA......Page 86
LEGAL ENVIRONMENT OF GLOBAL BUSINESS......Page 87
THE DARKER SIDE OF GLOBAL BUSINESS......Page 89
POLITICAL RISK IN FOREIGN INVESTMENTS......Page 94
SOCIAL RESPONSIBILITY IN GLOBAL BUSINESS......Page 100
GLOBAL MANAGER’S WORKBOOK 5.1: LEVELING THE PLAYING FIELD......Page 103
NOTES......Page 104
POLAND JOINS THE EUROPEAN UNION......Page 106
RATIONALE FOR REGIONAL ECONOMIC INTEGRATION......Page 107
DEGREES OF REGIONAL ECONOMIC INTEGRATION......Page 108
NAFTA AND THE MAQUILADORA PROGRAM......Page 112
THE EUROPEAN UNION......Page 117
KEY TERMS......Page 130
GLOBAL MANAGER’S WORKBOOK 6.2: FUTURE OF THE EUROPEAN UNION......Page 131
NOTES......Page 132
PART II CULTURE, ORGANIZATION, AND STRATEGY......Page 133
A STORY OF TWO COWS......Page 135
UNDERSTANDING CULTURAL DIFFERENCES......Page 136
INSIDE CHINA: A STUDY IN CULTURE......Page 139
THE CULTURE THEORY JUNGLE......Page 146
COMPARING MODELS OF NATIONAL CULTURES......Page 158
GLOBAL MANAGER’S WORKBOOK 7.1: PROMONTORY POINT......Page 160
GLOBAL MANAGER’S WORKBOOK 7.2: DINING OUT IN LOUGANG......Page 161
NOTES......Page 163
MADE IN USA......Page 165
NAVIGATING THE CULTURE THEORY JUNGLE......Page 167
REFRAMING CULTURE: A “BIG FIVE” APPROACH......Page 169
ASSESSING CULTURAL DIFFERENCES......Page 177
MAPPING CULTURAL DISTANCES......Page 181
PERSONAL VALUES SURVEY......Page 186
GLOBAL MANAGER’S WORKBOOK 8.2: MAPPING CULTURAL DISTANCES......Page 191
NOTES......Page 192
ALL IN THE FAMILY, JAPANESE-STYLE......Page 193
ORGANIZING FOR GLOBAL COMPETITION......Page 194
CULTURE, ORGANIZATION, AND MANAGEMENT: INSIDE THE JAPANESE KEIRETSU......Page 198
TYPES OF KEIRETSU STRUCTURES......Page 201
MANAGEMENT IN A JAPANESE KEIRETSU......Page 207
KEY TERMS......Page 212
GLOBAL MANAGER’S WORKBOOK 9.2: REINVENTING NISSAN......Page 213
NOTES......Page 216
WAL-MART GOES TO MEXICO......Page 218
CULTURE AND STRATEGY: WAL-MART, CARREFOUR, AND ALDI......Page 219
STRATEGIES FOR GLOBAL COMPETITION......Page 221
STRATEGIES FOR MARKET ENTRY......Page 223
DOING BUSINESS IN MEXICO: INSIDE THE MEXICAN GRUPO......Page 228
KEY TERMS......Page 233
GLOBAL MANAGER’S WORKBOOK 10.1: MEXICAN COKE......Page 234
GLOBAL MANAGER’S WORKBOOK 10.2: EMBRAER......Page 235
NOTES......Page 237
KOREAN FIRMS CAPITALIZE ON STRATEGIC ALLIANCES......Page 239
TYPES OF GLOBAL STRATEGIC ALLIANCES......Page 240
BENEFITS OF STRATEGIC ALLIANCES......Page 243
DRAWBACKS OF STRATEGIC ALLIANCES......Page 245
MANAGING STRATEGIC ALLIANCES: INSIDE THE SPANISH EMPRESA......Page 247
MANAGING STRATEGIC ALLIANCES: INSIDE THE KOREAN CHAEBOL......Page 251
GLOBAL MANAGER’S WORKBOOK 11.1: SECOINSA......Page 255
GLOBAL MANAGER’S WORKBOOK 11.2: AMKOR TECHNOLOGIES......Page 256
ORGANIZATION AND KEY PERSONNEL OF AMKOR TECHNOLOGIES......Page 259
NOTES......Page 264
GENERAL ELECTRIC MEETS MITSUBISHI......Page 265
STEPS IN INTERNATIONAL NEGOTIATION......Page 268
BASIC NEGOTIATING STRATEGIES......Page 275
STRATEGIES FOR SUCCESSFUL INTERNATIONAL NEGOTIATION......Page 276
NEGOTIATING WITH THE JAPANESE: INSIDE THE JAPANESE KEIRETSU......Page 277
NEGOTIATING WITH BRAZILIANS: INSIDE THE BRAZILIAN EMPRESA......Page 279
BRAZILIAN VERSUS JAPANESE NEGOTIATING STYLES......Page 285
GLOBAL MANAGER’S WORKBOOK 12.2: INBEV......Page 286
NOTES......Page 287
PART III MANAGING GLOBAL OPERATIONS......Page 289
UNILEVER GOES TO BRAZIL......Page 291
THE INTERNATIONAL STAFFING CHALLENGE......Page 292
INTERNATIONAL STAFFING MODELS......Page 293
HOST-COUNTRY NATIONALS......Page 296
EXPATRIATE MANAGERS......Page 298
MANAGING CULTURAL ADAPTATION......Page 301
MANAGING REPATRIATION......Page 305
GLOBAL MANAGER’S WORKBOOK 13.2: AMSTEL ENGINEERING......Page 307
NOTES......Page 311
LINCOLN ELECTRIC’S INCENTIVE SYSTEM......Page 312
CULTURE AND WORK BEHAVIOR......Page 313
MOTIVATION ACROSS CULTURES......Page 323
LEADERSHIP ACROSS CULTURES......Page 326
KEYS TO SUCCESSFUL GLOBAL LEADERSHIP......Page 332
GLOBAL MANAGER’S WORKBOOK 14.2: LINCOLN ELECTRIC GOES INTERNATIONAL......Page 333
NOTES......Page 336
IS SIEMENS STILL GERMAN?......Page 338
QUALITY AND COMPETITIVE ADVANTAGE......Page 339
EMPLOYEE INVOLVEMENT AND QUALITY......Page 340
STRATEGIES FOR TOTAL QUALITY MANAGEMENT......Page 341
TQM AND CODETERMINATION: INSIDE THE GERMAN KONZERN......Page 344
KEY TERMS......Page 354
GLOBAL MANAGER’S WORKBOOK 15.1: SKODA-VOLKSWAGEN ALLIANCE......Page 355
GLOBAL MANAGER’S WORKBOOK 15.2: TQM AROUND THE WORLD......Page 356
NOTES......Page 357
TEAMWORK AT REAL MADRID......Page 358
ROLE OF MULTICULTURAL TEAMS......Page 359
PROMISES AND PITFALLS OF MULTICULTURAL TEAMS......Page 360
CREATING SUCCESSFUL MULTICULTURAL TEAMS......Page 362
STRATEGIES FOR MANAGING MULTICULTURAL TEAMS......Page 363
MANAGING MULTICULTURAL TEAMS: INSIDE THE FRENCH SOCIÉTÉ......Page 364
MANAGING MULTICULTURAL TEAMS: INSIDE THE MALAYSIAN BUMIPUTRA FIRM......Page 368
GLOBAL MANAGER’S WORKBOOK 16.2: PHARMACIA’S EXECUTIVE TEAM......Page 372
NOTES......Page 374
APPENDIX......Page 375
PART 1. NEW FACILITY LOCATION DECISION......Page 377
PART 2. PREPARING FOR THE OVERSEAS ASSIGNMENT......Page 378
Name and Company Index......Page 381
Subject Index......Page 385
About the authors......Page 400
