In this edited volume, leading edge researchers discuss the link between Emotional Intelligence (EI) and workplace performance. Contributors from many areas such as social science, management (including organizational practitioners), and psychologists have come together to develop a better understanding of how EI can influence work performance, and whether research supports it. A unique feature of this book is that it integrates the work of social scientists and organizational practitioners. Their mutual interests in EI provide a unique opportunity for basic and applied research and practices to learn from one another in order to continually refine and advance knowledge on EI. The primary audience for this book is researchers, teachers, and students of psychology, management, and organizational behavior. Due to its clear practical applications to the workplace, it will also be of interest to organizational consultants and human resource practitioners.
Author(s): Fabio Sala, Vanessa Urch Druskat, Gerald Mount, Gerald Mount, Fabio Sala, Vanessa Urch Druskat
Publisher: Lawrence Erlbaum Associates
Year: 2005
Language: English
Commentary: 56230
Pages: 341
Contents......Page 6
Foreword......Page 8
Preface......Page 12
About the Authors......Page 16
Introduction: Emotional Intelligence and Work Performance......Page 28
PART I: EMOTIONAL INTELLIGENCE AND INDIVIDUAL PERFORMANCE EFFECTIVENESS......Page 50
1 The Impact of Emotional Intelligence on Performance......Page 52
2 Mindfulness-Based Emotional Intelligence: Research and Training......Page 70
3 An Ability Model of Emotional Intelligence: Implications for Assessment and Training......Page 102
4 Core Competencies in Coaching Others to Overcome Dysfunctional Behavior......Page 130
5 The Role of Emotional Intelligence in Developing International Business Capability: El Provides Traction......Page 146
6 The International Business Case: Emotional Intelligence Competencies and Important Business Outcomes......Page 174
PART II: EMOTIONAL INTELLIGENCE IN GROUPS AND GROUP EFFECTIVENESS......Page 192
7 Emotional Intelligence, Emotional Self-Awareness, and Team Effectiveness......Page 194
8 Team Emotional Intelligence: What It Can Mean and How It Can Affect Performance......Page 214
9 About the "I" in the EI Construct: A More Social Approach to Intelligence and Its Performance Implications......Page 234
10 The Link Between Group Emotional Competence and Group Effectiveness......Page 272
PART III: THE AGENDA FOR FUTURE RESEARCH AND PRACTICE: WHAT WE KNOW AND STILL NEED TO KNOW ABOUT THE LINK BETWEEN EMOTIONAL INTELLIGENCE AND WORK PERFORMANCE......Page 292
11 A Practitioner's Research Agenda: Exploring Real-World Applications and Issues......Page 294
12 Epilogue: The Agenda for Future Research......Page 316
B......Page 322
C......Page 323
E......Page 324
G......Page 325
K......Page 326
M......Page 327
O......Page 328
S......Page 329
T......Page 330
Y......Page 331
Z......Page 332
C......Page 334
E......Page 335
F......Page 336
I......Page 337
M......Page 338
S......Page 339
T......Page 340
W......Page 341
