Leadership and organisational structures which are not adjusted to the cultural background of the employees concerned are most likely to produce sub-optimal results (House, 2004). Therefore it is necessary to develop appropriate leadership and organisational structures in order to fully grasp the cultural environment to be encountered in the professional world.This book presents a research project that was carried out to develop leadership and organisational structures in accordance with the requirements created by different professional backgrounds within the aviation industry.The identification of the different professional cultures was undertaken using a standardised questionnaire. The development of the questionnaire was carried out with the help of the GLOBE study (House, et al., 2004), one of the most extensive research efforts ever undertaken in the field of organisational and national cultures. The main characteristic of the GLOBE study is the development of nine dimensions which serve to identify and characterise any culture. These dimensions are referred to as 'core cultural dimensions'. Using this newly developed questionnaire, it was not only possible to isolate 12 different professional cultures, but also to identify their distinguishing traits which served as the base for the subsequent development of leadership and organisational structures. The survey was complemented by open interviews served to broaden and deepen the results gained with the standardised questionnaire.The research outcomes open the door to a new and important element of cultural research, complementary to those of organisational and national cultures. Although the study was carried out in the aviation industry, the results gained also appear to be transferable to other industries due to the large variety of professions isolated within the course of the presented study and the specific nature of the aviation industry itself.
Author(s): Marc-Philippe LumpA©
Year: 2008
Language: English
Pages: 308
Tags: Транспорт;Транспортная система и управление на транспорте;
Contents......Page 6
About the Author......Page 8
List of Figures......Page 10
List of Tables......Page 12
Preface......Page 14
PART 1 THE THEORETICAL BASES......Page 16
1.1 The Aim of this Book......Page 18
1.2 Methodological Aspects......Page 20
1.3 The Structure of the Book......Page 21
2.1 Classical Leadership Theories......Page 22
2.2 More Recent Leadership Models......Page 33
2.3 Summarizing the Evaluation of the Different Leadership Theories......Page 41
3.1 Classical and Neo-Classical Organizational Theories......Page 44
3.2 Modern and Post-Modern Organizational Theories......Page 54
3.3 Examples of the Integration of the Individual and the Organization......Page 66
4.1 Introduction of the Concept ‘Professional Culture’......Page 82
4.2 Professional versus Organizational and National Culture......Page 92
4.3 Summarizing Evaluation of the Necessity to Include ‘Professional’ Cultures into Cultural Research......Page 103
PART 2 THE EMPIRICAL SURVEY AND ITS RESULTS......Page 104
5.1 The Structure of the Empiricals......Page 106
5.2 The Implementation of the Empiricals......Page 117
6 The Results of the Empirical Study I......Page 124
6.1 The Blue Collar Workers......Page 131
6.2 The Flight Attendants......Page 139
6.3 The Information Technology Experts......Page 149
6.4 The Pilots......Page 156
6.5 The Service Provider......Page 166
6.6 The Middle Administration......Page 175
7.1 The Specially Qualified Production Experts......Page 184
7.2 Innovation and Development......Page 193
7.3 The Project Leaders......Page 201
7.4 The Higher Administration......Page 209
7.5 The Operational Management......Page 216
7.6 The Strategic Management......Page 224
7.7 An Integrative Approach for a Number of Common Cross-Cultural Encounters......Page 231
7.8 Final Assessment of the Found Results for the Different Clusters......Page 245
8 A Cross-Evaluation of the Results Depicted......Page 252
8.1 The Blue Collar Workers......Page 255
8.3 The Information Technology Experts......Page 256
8.4 The Pilots......Page 257
8.6 The Middle Administration......Page 258
8.7 The Specially Qualified Production Experts......Page 259
8.9 The Project Leaders......Page 260
8.10 The Higher Administration......Page 261
8.12 The Strategic Management......Page 262
8.13 Closing Remarks......Page 263
PART 3 THE FURTHER IMPLICATIONS......Page 266
9.1 The Developed Leadership and Organizational Structures: a General Solution? Some Concluding Thoughts......Page 268
9.2 The Relevance of the Current Study Considering Academic and Practical Aspects......Page 275
9.3 Final Word and Prospects......Page 278
Appendix 1 The Link between Leadership and Organization......Page 280
Appendix 2 Excerpt of the Standardized Questionnaire......Page 282
Appendix 3 All the Numerical Results in an Overview......Page 284
List of References......Page 286
B......Page 298
C......Page 299
E......Page 300
H......Page 301
I......Page 302
L......Page 303
O......Page 304
P......Page 305
S......Page 307
T......Page 308
Z......Page 309
