IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide

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A professional technical roadmap to ITILĀ® framework Service Catalog Process Management, with templates, examples & other ITILĀ® IT Service Management resources for organizational implementation.

Author(s): Gerard Blokdijk, Claire Engle, Jackie Brewster
Year: 2008

Language: English
Pages: 168