IT project management has developed into a complex process with a broader scope of responsibilities than ever before. Here is the newest and most comprehensive book to offer winning insights and strategies on how to manage every step of the process. Written by two of this country's leading experts on IT Project Management, this extensive yet easy-to-use volume will give you the tools you need to successfully navigate your next IT project.You'll learn how to avoid cost overruns and schedule delays, meet customer requirements, take control of budgets and resource allocation, build a successful team, and put to use many more tried-and-true methods of project management. The handbook includes a completely up-to-date overview of the best Internet services, current software, and repositories available via the Internet along with networking, e-commerce, reuse, prototype, modeling and simulations.It's all contained in this user-friendly handbook that will soon become the foundation for every IT project you manage ... or take part in. Based on real-world practical experience and case studies, the Handbook will give you the framework to manage, improve, and build greater accuracy into every phase of your IT project management.
Author(s): Jag Sodhi, Prince Sodhi
Publisher: Management Concepts
Year: 2001
Language: English
Pages: 275
Tags: Менеджмент;Управление проектами;
Table of Contents......Page 2
IT Project Management Handbook......Page 12
Introduction......Page 14
Section I: Information Technology Process......Page 17
Effective IT Project Management Techniques......Page 18
Personal Characteristics......Page 20
IT Project Initiation......Page 21
Identification of Users, Customers, and Stakeholders......Page 23
Stakeholders......Page 24
IT Project Development Life Cycle Phases......Page 25
Case Study 1-1......Page 26
Project Management Checklist......Page 27
Project Book......Page 29
Setting Project Goals......Page 30
Project Modeling and Simulation......Page 31
Scheduling the Work Breakdown Structure......Page 33
Budgeting......Page 34
Project Organization......Page 35
Functional......Page 36
Matrix......Page 37
Hybrid......Page 38
Staffing......Page 39
Revisiting Case Study 1-1......Page 41
Project Planning Checklist......Page 43
Constructive Cost Model......Page 44
COCOMO II......Page 47
Function Points Method......Page 48
COCOMO and the Function Points Method......Page 49
Earned Value Tool......Page 50
Scheduling Techniques......Page 52
Gantt Chart......Page 53
PERT Chart......Page 54
Case Study 3-1......Page 58
System Quality Characteristics......Page 61
Quality Indicators......Page 62
Quality Parameters......Page 63
Technical Walk-Through......Page 64
System Software Quality and Interoperability......Page 65
Software Development Capability Maturity Model......Page 67
QAS Checklist......Page 69
Section II: Industry Best Practices......Page 71
Risk Factors......Page 72
Private Risk Management Plan......Page 74
Risk Assessment Plan......Page 75
Risk Mitigation Plan......Page 76
Principal Best Practices......Page 78
Metric-Based Scheduling and Management......Page 79
Defect Tracking Against Quality Targets......Page 80
Risk Management Checklist......Page 81
Characteristics of a Good System Development Standard......Page 84
IEEE Standards......Page 85
Standard for Application and Management of the Systems Engineering Process......Page 86
Standard for IT: Software Life-Cycle Processes......Page 87
ISO 9000 Standards......Page 90
Tailoring Standards Techniques......Page 91
IT Project Standards Checklist......Page 92
Project Measurement......Page 99
Project Measurement Metrics......Page 100
Case Study 7-1......Page 101
Management Measurement Criteria......Page 102
Best Practices System Metrics......Page 103
Case Study 7-2......Page 104
Project Software Measurement......Page 105
Practical Software Measurement......Page 106
Project Measurement Checklist......Page 107
CI Selection Criteria......Page 109
Robustness......Page 110
Quality of Support......Page 111
Microsoft Project 98......Page 112
Kidasa Software's Milestones Etc. 5.0......Page 113
AEC Software's FastTrack Schedule 6.0......Page 115
Digital Tools, Inc., AutoPlan......Page 116
Computer Associates International, CA-SuperProject for PC......Page 117
COSMIC, COMPASS......Page 118
Quality Software Products Co., MasterPlan......Page 119
Risk Radar......Page 120
Commercial Items Checklist......Page 122
Section III: Using the Latest Technology......Page 123
Knowing the Customer......Page 124
Customer Expectations......Page 125
Customer Acceptance Criteria......Page 127
Manpower and Personnel Integration......Page 128
Human System Integration......Page 129
System Safety......Page 130
System Security......Page 131
Customer Management Checklist......Page 133
Modems......Page 134
WAN......Page 135
Challenges to the Project Manager......Page 136
Wireless Data Providers......Page 137
Wireless Devices and Platforms......Page 138
Future of Wireless Technology......Page 139
Virtual Private Networking......Page 140
Emerging Wireless Technologies Standard......Page 141
E-Commerce and M-Commerce......Page 142
Wireless Communication......Page 143
Extensible Markup Language......Page 144
Information Architecture......Page 145
Distributed Computing Environment......Page 146
Common Object Request Broker Architecture......Page 147
Interface Definition Language......Page 148
Distributed COM......Page 149
CORBA 2.0 and Interoperability......Page 150
Case Study 12-1......Page 151
Case Study 12-2: Management of a Bank Account......Page 152
Case Study 12-3: A-Bank Information System......Page 153
Distributed Object Technology......Page 155
Service Objects......Page 156
Load Balancing......Page 157
Use Case Design Information......Page 158
Discussion......Page 160
Design......Page 162
Operational Requirements......Page 163
Technical Architect Roles......Page 164
Development Environment......Page 165
Production Environment......Page 166
Section IV: Building an IT System......Page 167
Requirement Determination......Page 168
Requirement Elicitation......Page 169
Good Requirements......Page 170
Requirement Types......Page 171
Complete......Page 172
Testable......Page 173
System Requirement Specification......Page 174
Case Study 15-1......Page 177
System Requirement Checklist......Page 179
Requirements Management Process......Page 180
Requirements Management Tools......Page 181
Selection Criteria of a Good Requirements Management Tool......Page 182
Requirements-Driven Development and Testing......Page 183
Internet-Based Nature......Page 184
Traceability Throughout the Life Cycle......Page 185
Automatic Requirement Import......Page 186
Integration of the Life Cycle......Page 187
Enterprise Resource Planning......Page 188
Supply Chain Management......Page 189
System Design......Page 190
Allocation of Requirements to CSCI......Page 191
IT System Architectural Model......Page 192
Establishment of a System Reuse Plan......Page 193
Various Responsibilities and Duties......Page 194
Training......Page 195
Case Study 17-1......Page 196
Ease of Use......Page 197
Data Modeling Capabilities......Page 198
System Design Features......Page 200
System Design Checklist......Page 201
Software Requirements Process......Page 203
Software Life-Cycle Model......Page 204
Incremental Model......Page 205
Waterfall Model......Page 206
Prototype and Simulation Model......Page 207
Spiral Model......Page 208
Operational Model......Page 209
Domain Prototype Model......Page 210
Domain Functional Model......Page 211
Case Study 18-1......Page 212
Software Requirement Specification......Page 213
What is Software Design?......Page 215
Object-Oriented Method......Page 216
Object Attribute......Page 218
Object Behavior Model......Page 221
Structured Design Method......Page 223
Software Design Description......Page 224
Software Implementation with Reuse......Page 227
Reengineering......Page 228
Case Study 20-1......Page 229
Software Testing......Page 230
Dynamic Analysis Techniques......Page 231
Case Study 20-2......Page 232
Software Integration Testing......Page 233
Configuration Management......Page 234
Configuration Control Board......Page 235
Section V: IT Project Completion and Evaluation......Page 237
System Integration Testing......Page 238
Case Study 21-1: Doomed Mars Spacecraft......Page 240
System Requirements Verification and Validation......Page 241
Customer Acceptance Testing......Page 242
Well-Managed, Successful IT Project......Page 243
Unsuccessful IT Project......Page 245
Future Trend......Page 247
Checklist: Suggestions for a Successful IT System Project......Page 248
Conflict......Page 250
Corporate Service Professionals......Page 251
Program......Page 252
Program Execution......Page 253
Lessons Learned......Page 254
A-C......Page 255
D......Page 257
E-I......Page 258
L-O......Page 259
P-S......Page 260
T-X......Page 263
References......Page 264
Chapter 4: Project Management Quality Control Mechanism......Page 269
Chapter 12: Distributed Object Technology......Page 270
Chapter 18: Software Requirements......Page 271
Chapter 21: System Integration and Evaluation......Page 272
Chapter 22: Practical Case Study......Page 273
Chapter 13: Distributed Objects......Page 274
Chapter 15: System Requirements......Page 275