This fully revised and updated second edition:* outlines the main components and distinctive characteristics of interpersonal communication* offers detailed analysis of communication structures, considering their everyday applications and implications* includes new material on race, gender and sexuality* looks to the future of interpersonal communication.
Author(s): Peter Hartley
Edition: 2
Year: 1999
Language: English
Pages: 264
Book Cover......Page 1
Title......Page 4
Contents......Page 5
List of illustrations......Page 8
Acknowledgements......Page 9
Introduction......Page 10
Understanding interpersonal communication......Page 24
Defining what we mean by interpersonal communication......Page 25
The process of interpersonal communication......Page 37
The skills of interpersonal communication......Page 51
Communication skills in context......Page 71
The components of interpersonal communication......Page 86
The social context......Page 87
Social identity......Page 105
Social perception......Page 119
Codes 1: codes and language......Page 134
Using codes 2: incorporating the non-verbals......Page 151
Issues and controversies in interpersonal communication......Page 170
How useful are 'popular' models of interpersonal communication?......Page 171
Do men and women communicate differently?......Page 190
Does assertiveness work?......Page 202
Going beyond interpersonal communication......Page 212
Communication and groups......Page 213
Final thoughts: is computer-mediated communication (CMC) a new form of interpersonal communication?......Page 230
Notes......Page 239
Index......Page 256
