Innovation in the Public Sector: Smarter States, Services and Citizens

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The book discusses smart governments and innovation in the public sector. In hopes of arriving at a clear definition of innovation in the field of public administration, the volume provides a wide survey of global policies and practices, especially those aimed at reducing bureaucracy and using information-communication technologies in public service delivery. Chapters look at current applications across countries and multiple levels of government, from public innovation labs in the UK to AI in South Korea. Providing concrete examples of innovation culture at work in public institutions, this volume will be of use to researchers and students studying new public management, public service delivery, and innovation as well as practitioners and professionals working in various public agencies.

Author(s): Fatih Demir
Series: Public Administration and Information Technology, 39
Publisher: Springer
Year: 2022

Language: English
Pages: 231
City: Cham

Preface
Contents
Chapter 1: Introduction: Innovation and Government
1.1 Conclusion
Chapter 2: Innovation Practices
2.1 Social-Public Laboratories
2.1.1 NESTA Laboratories
2.1.2 MindLab
2.1.3 Territories in Residence
2.1.4 ViLabs
2.1.5 GovLab
2.1.6 Civic Innovation Laboratory
2.1.7 MIT Living Laboratories
2.1.8 Future Classroom Lab
2.1.9 CIVITAS
2.1.10 Living Laboratory Model
2.1.11 KnowHub
2.2 Collaborative Public Services
2.2.1 Digitalisér.dk
2.2.2 3D City Models
2.2.3 FranceConnect
2.2.4 Carbon Trust
2.2.5 Private Prisons
2.2.6 Kafka Brigade
2.2.7 Accenture Innovation Center
2.2.8 Amber Alarm
2.3 Promoting Organizational Learning
2.3.1 URBACT Program
2.3.2 ELGI Project
2.3.3 METRO Project
2.4 Simplifying Bureaucratic Transactions
2.4.1 Austria
2.4.2 Greece
2.4.3 France
2.4.4 UK
2.4.5 Denmark
2.4.6 Portugal
Chapter 3: Smart Cities
3.1 European Innovation Partnership for Smart Cities and Communities
3.2 CIVITAS Program
3.2.1 Real-Time Information for Public Transport
3.2.2 Data Fusion and Mobility 2.0
3.2.3 Multimode Trip Planners
3.3 Intermodal Transport
3.4 Smart Use of Energy
3.4.1 EU Energy Policies and Cities
3.4.2 Smart Street Lighting
3.4.3 Smart Waste Collection System
3.4.4 Upcycling Plastic Waste
3.4.5 Heating Using Waste
3.4.6 Smart Local Thermal Grids
3.4.7 Positive Energy Neighborhoods
3.5 Big Data Management
3.5.1 EventQueue
3.5.2 UrbanPulse
3.5.3 Big Open Data Platforms
3.5.4 Big Consolidated Open Data Platforms
Chapter 4: Artificial Intelligence
4.1 Artificial Intelligence Strategy of Germany
4.1.1 Intelligent Car
4.1.2 Intelligent Wind Farm
4.1.3 Vision Zero
4.1.4 DeepRain
4.1.5 HoloMed
4.1.6 Project MAI
4.2 Artificial Intelligence Policy of Canada
4.2.1 Public-Private Partnerships
4.2.2 Government Funding of AI
4.3 It Is a “Go” for South Korea
4.3.1 Academic Research on AI
4.3.2 Digital New Deal
4.3.3 Network Convergence
4.4 The Case of Switzerland
4.4.1 Algorithms in Public Sector
4.4.2 Data Science Services
4.4.3 Other Uses of AI
4.5 New Frontier of UK Government
4.5.1 Predicting Children’s Risk
4.5.2 Personalized Policy Making
4.5.3 Ten-Year Plan of the UK
4.6 Finland and AI in Public Sector
4.6.1 Transparency of AI in Public Sector
4.6.2 Co-Development of AI
4.7 Singapore’s Smart Nation
4.8 Prospects for AI
Chapter 5: From Smart State to Smart Citizen
5.1 Digital Citizenship
5.2 An Alternative Public Space
5.3 Digital Citizenship Education
5.4 Modern Inventions and the Public
5.5 Challenges and Solutions
Chapter 6: Conclusion
Appendix: Source Information for Images Used in the Book
References