Author(s): Carol Hall
Year: 1988
Language: English
Pages: 272
Book Cover......Page 1
Half-Title......Page 2
Title......Page 3
Dedication......Page 4
Copyright......Page 5
Contents......Page 6
Introduction......Page 9
1 Human relations in education......Page 11
The nature of experience......Page 14
Experiential learning......Page 20
Humanistic education......Page 24
Summary......Page 25
Connections......Page 26
2 Taking control of conditioning......Page 28
Learned helplessness......Page 38
Locus of control......Page 43
Personal causation......Page 46
Training for greater control......Page 48
From the management of behaviour to self-control......Page 50
Self-management......Page 57
Summary......Page 58
Connections......Page 59
3 The self in human relations......Page 61
Educational experience and the self-concept......Page 62
Expression of self through personal contracts......Page 69
Defending the self from threat......Page 83
Fantasy and day-dreaming......Page 86
Denial......Page 87
Rationalization......Page 89
Compensation and substitution......Page 90
Reaction formation......Page 91
Projection......Page 93
Withdrawal......Page 95
Summary......Page 98
Connections......Page 99
4 Communication skills for the classroom and pastoral care......Page 100
Basic attention......Page 102
Posture......Page 103
Minimal encouragement and silence......Page 105
Open and closed questions......Page 106
Reflection of content......Page 108
Expression of feeling......Page 112
Reflection of feeling......Page 116
Self-disclosure......Page 120
Confrontation and assertion......Page 123
Learning the skills......Page 132
Connections......Page 135
5 Channels of communication......Page 137
The use of language......Page 138
Personalizing statements......Page 140
‘Why?’, ‘How?’ and ‘What?’......Page 143
The use of statements......Page 149
More ways of changing language......Page 150
Filling in the gaps......Page 153
Deletion......Page 154
Distortion......Page 156
Generalization......Page 159
Paradoxical statements......Page 161
The use of fantasy......Page 162
Postscript......Page 181
Non-verbal communication......Page 182
Facial expression......Page 185
Eye contact......Page 188
Gesture, movement and posture......Page 189
Posture and bodily tension......Page 192
Proximity......Page 195
Touch......Page 197
Paralanguage......Page 201
Putting it all together......Page 202
Postscript......Page 205
Conclusions......Page 207
Connections......Page 208
Stress......Page 209
Relaxation......Page 218
Connections......Page 223
7 Developing relationships in groups......Page 224
The small group experience......Page 231
Group dynamics......Page 238
Small group training and education......Page 240
Connections......Page 243
8 Conclusion......Page 245
Appendix......Page 249
References......Page 250
Index......Page 260