This is the eBook of the printed book and may not include any media, website access codes, or print supplements that may come packaged with the bound book. For courses in Introduction to Communication A comprehensive overview of the theory, research, and skills of communication Human Communication: The Basic Course provides an in-depth look at the fundamental concepts and principles of human communication. Writing for students with little prior background in the discipline, author Joseph DeVito provides the significant foundation needed for more specialized study of interpersonal, small group, and organizational communication, as well as public speaking. The Fourteenth Edition fully integrates the latest research as well as new examples, exercises, and photos to keep the text current and pedagogically effective. Human Communication: The Basic Course, Fourteenth Edition is also available via Revel™, an interactive learning environment that enables students to read, practice, and study in one continuous experience.
Author(s): Joseph A. DeVito
Edition: 14th Ed.
Publisher: Pearson
Year: 2018
Language: English
Pages: 476
Tags: Communication: Human
Cover
......Page 1
Title Page......Page 4
Copyright Page......Page 5
Brief Contents......Page 6
Contents......Page 8
Welcome to Human Communication: The Basic Course......Page 15
1 Fundamentals of Human Communication......Page 22
The Forms of Human Communication......Page 23
The Benefits of Studying Human Communication......Page 25
The Myths of Human Communication......Page 27
Communication Contexts......Page 28
Source–Receiver......Page 29
Noise......Page 30
Communication is Purposeful......Page 31
Communication is Transactional......Page 32
Communication Involves Content and Relationship Dimensions......Page 34
Communication is Ambiguous......Page 35
Communication is Inevitable, Irreversible, and Unrepeatable......Page 37
The Competent Communicator......Page 38
The Competent Communicator is an Effective Code Switcher......Page 39
The Competent Communicator is Culturally Sensitive......Page 40
The Competent Communicator is Media Literate......Page 41
Summary......Page 43
Exercises and Questions......Page 44
2 Culture and Communication......Page 46
The Nature of Culture......Page 47
The Importance of Culture in Communication......Page 48
The Aim of a Cultural Perspective......Page 50
Cultural Differences......Page 52
Highand Low-Context Cultures......Page 53
Masculine and Feminine Cultures......Page 54
Highand Low-Ambiguity-Tolerant Cultures......Page 55
Longand Short-Term Orientation......Page 56
Intercultural Communication......Page 57
The Nature and Forms of Intercultural Communication......Page 58
Improving Intercultural Communication......Page 60
Summary......Page 66
Exercises and Questions......Page 67
3 Perception of Self and Others......Page 69
Self-Concept......Page 70
Self-Awareness......Page 71
Self-Esteem......Page 73
Self-Disclosure......Page 76
Factors Influencing Self-Disclosure......Page 77
The Rewards and Dangers of Self-Disclosure......Page 79
Guidelines for Self-Disclosure......Page 80
Perception......Page 81
Stage 2: Organization......Page 82
Stage 3: Interpretation–Evaluation......Page 83
Stage 4: Memory......Page 84
Impression Formation Processes......Page 85
Increasing Accuracy in Impression Formation......Page 89
Managing Impressions......Page 90
To Be Liked: Affinity-Seeking and Politeness Strategies......Page 91
To Excuse Failure: Self-Handicapping Strategies......Page 92
To Secure Help: Self-Deprecating Strategies......Page 93
To Confirm Self-Image: Image-Confirming Strategies......Page 94
Summary......Page 95
Exercises and Questions......Page 96
4 Listening in Human Communication......Page 99
The Importance of Listening......Page 100
The Process of Listening......Page 101
Premature Judgement......Page 106
Styles of Effective Listening......Page 108
Polite Listening......Page 109
Active Listening......Page 111
Culture and Listening......Page 113
Gender and Listening......Page 114
Key Terms......Page 116
Exercises and Questions......Page 117
5 Verbal Messages......Page 119
Meanings Are Both Denotative and Connotative......Page 120
Meanings Depend on Context......Page 121
Messages Vary in Politeness......Page 122
Messages Vary in Assertiveness......Page 123
Messages Can Decieve......Page 124
Racism......Page 127
Heterosexism......Page 128
Ageism......Page 129
Cultural Identifiers......Page 130
Intensional Orientation......Page 132
Fact–Inference Confusion......Page 133
Static Evaluation......Page 134
Polarization......Page 135
Key Terms......Page 136
Exercises and Questions......Page 137
6 Nonverbal Messages......Page 139
The Principles of Nonverbal Communication......Page 140
Nonverbal Messages Help Manage Impressions......Page 141
Nonverbal Messages Help Form Relationships......Page 142
Nonverbal Messages Can Influence and Deceive......Page 143
Body Communication......Page 144
Facial Communication......Page 145
Eye Communication......Page 147
Space Communication......Page 148
Artifactual Communication......Page 150
Touch Communication......Page 152
Silence......Page 153
Time Communication......Page 154
Smell Communication......Page 156
Facial Expression and Culture......Page 157
Colors and Culture......Page 158
Paralanguage, Silence, and Culture......Page 159
Encoding Skills......Page 160
Decoding Skills......Page 161
Summary......Page 163
Exercises and Questions......Page 164
7 Interpersonal Communication and Conversation......Page 166
The Interpersonal Continuum......Page 167
The Stages of Conversation......Page 168
The Principle of Turn-Taking......Page 169
The Principle of Dialogue......Page 170
The Principle of Immediacy......Page 171
The Principle of Politeness: Conversation is (Usually) Polite......Page 172
Making Small Talk......Page 174
Introducing People......Page 176
Making Excuses......Page 178
Apologizing......Page 179
Giving and Receiving Compliments......Page 181
Giving and Receiving Advice......Page 183
Key Terms......Page 186
Exercises and Questions......Page 187
8 Interpersonal Relationship Stages and Theories......Page 189
Advantages and Disadvantages of Interpersonal Relationships......Page 190
Contact......Page 192
Attraction Theory......Page 197
Relationship Rules Theory......Page 199
Relationship Dialectics Theory......Page 201
Social Exchange Theory......Page 202
Equity Theory......Page 203
Jealousy......Page 205
Relationship Violence......Page 206
Summary......Page 208
Exercises and Questions......Page 209
9 Friends, Lovers, and Families......Page 211
Friends with Benefits......Page 212
Friendship and Communication......Page 213
Friendships, Culture, Gender, and Technology......Page 215
Love Types......Page 216
Love, Culture, Gender, and Technology......Page 218
Families......Page 220
Couple and Family Types......Page 221
Family Characteristics......Page 223
Families, Culture, Gender, and Technology......Page 224
Summary......Page 226
Exercises and Questions......Page 227
10 Small Group Communication......Page 229
The Team......Page 230
Advantages and Disadvantages of Groups......Page 231
Small Group Stages......Page 233
Small Group Formats......Page 234
Small Group Culture......Page 235
Small Group Power......Page 237
Brainstorming Groups......Page 239
Problem-Solving Groups......Page 240
The Problem-Solving Sequence......Page 241
Problem-Solving Groups at Work......Page 244
Summary......Page 246
Exercises and Questions......Page 247
11 Members and Leaders......Page 248
Member Roles......Page 249
Member Functions and Skills......Page 251
Leadership in Small Group Communication......Page 253
Approaches to Leadership......Page 254
Functions and Skills of Leadership......Page 257
Individualism and Collectivism......Page 259
Leadership Style......Page 260
Key Terms......Page 262
Exercises and Questions......Page 263
12 Human Communication in the Workplace: Organizational Communication......Page 264
The Nature of an Organization......Page 265
Characteristics of Organizations......Page 266
Formal Communication......Page 270
Informal Organizational Communication: The Grapevine......Page 272
Communication Networks......Page 273
Information Isolation......Page 274
Mentoring......Page 275
Networking......Page 276
Bullying......Page 277
Sexual Harassment......Page 278
Organizational Relationship Competence......Page 279
Summary......Page 281
Exercises and Questions......Page 282
13 Interpersonal, Group, and Workplace Conflict......Page 284
The Nature of Interpersonal Conflict......Page 285
Online and Workplace Conflicts......Page 286
Conflict Can Center on Content and Relationship Issues......Page 287
Conflict Can Be Negative or Positive......Page 289
Conflict Styles Have Consequences......Page 290
Preliminaries to Conflict Management......Page 292
Influences on Your Choice of Conflict Strategies......Page 293
The Stages of Conflict Management......Page 294
Ten Conflict Management Strategies......Page 295
Force and Talk......Page 296
Manipulation and Spontaneity......Page 297
Fighting Below and Above the Belt......Page 298
Face-Detracting and Face-Dnhancing Strategies......Page 299
Key Terms......Page 301
Exercises and Questions......Page 302
14 Public Speaking Topics, Audiences, and Research......Page 303
Introducing Public Speaking......Page 304
The Benefits of Public Speaking......Page 305
Managing Your Apprehension......Page 306
Finding Topics......Page 310
Limiting Topics......Page 311
Your Purposes......Page 312
Your Thesis......Page 313
Analyzing the Sociology of the Audience......Page 316
Analyzing the Psychology of the Audience......Page 317
Step 3: Research Your Topic......Page 319
Sources of Information......Page 320
Integrating and Citing Research......Page 324
Key Terms......Page 328
Exercises and Questions......Page 329
15 Supporting and Organizing Your Speech......Page 330
Examples, Illustrations, and Narratives......Page 331
Definitions......Page 332
Testimony......Page 333
Numerical Data......Page 334
Presentation Aids......Page 335
Step 5: Develop Your Main Points......Page 343
Step 6: Organize Your Speech Materials......Page 344
Problem–Solution Pattern......Page 345
Comparison and Contrast Pattern......Page 346
Fiction–Fact Pattern......Page 347
Introduction......Page 348
Conclusion......Page 350
Pitfalls in Introductions, Conclusions, and Transitions......Page 353
Constructing the Outline......Page 354
Sample Outlines......Page 355
Key Terms......Page 361
Exercises and Questions......Page 362
16 Style and Delivery in Public Speaking......Page 363
Choosing Words......Page 364
Step 9: Rehearse Your Speech......Page 369
Incorporate Changes and Make Delivery Notes......Page 370
Step 10: Present Your Speech......Page 371
Methods of Presentation......Page 372
Strategies of Presentation......Page 373
Voice......Page 374
Body Action......Page 375
Handling Audience Questions......Page 376
Culture and Criticism......Page 378
Guidelines for Criticizing More Effectively......Page 380
Summary......Page 382
Exercises and Questions......Page 383
17 The Informative Speech......Page 385
Adjust the Level of Complexity......Page 386
Relate New Information to Old......Page 387
Make Your Speech Easy to Remember......Page 388
Organization......Page 390
Thesis and Main Points......Page 392
Organization......Page 393
Support......Page 394
Organization......Page 395
The Speech of Presentation or Acceptance......Page 396
The Toast......Page 397
Exercises and Questions......Page 398
18 The Persuasive Speech......Page 400
Focus on Your Audience......Page 401
Ask for Reasonable Amounts of Change......Page 402
Follow a Motivated Sequence......Page 403
Logical Proof (Logos)......Page 407
Emotional Proof (Pathos)......Page 409
Credibility Proof (Ethos)......Page 411
Support......Page 415
Persuasive Speeches on Questions of Value......Page 416
Thesis and Main Points......Page 417
Organization......Page 418
The Speech to Secure Goodwill......Page 419
The Speech of Inspiration......Page 420
Summary......Page 422
Exercises and Questions......Page 423
Appendix of Speeches: Public Speaking Sample Assistants......Page 424
Glossary......Page 443
References......Page 457
Index......Page 477
Credits......Page 496
