Harnessing Digital Disruption: How Companies Win with Design Thinking, Agile, and Lean Startup

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Our world has changed, probably for good. Until now, the shift from brick-and-mortar to the smartphone has been about service, cost, and convenience. Now, it's also a matter of public health. How do we win this uncertain new game? How do we prosper in a digital world?

In a cool, readable style Harnessing Digital Disruption: How Companies Win with Design Thinking, Agile, and Lean Startup tells the story of a major multi-national organization facing digital disruption and looming irrelevance. In a compelling novel format, the book demonstrates how to harness the power of digital technology, methods and thinking on the path to revival and prosperity. It illustrates the situations, characters, and blockers you’ll likely face as you progress through your journey.

The setting is Singapore and the heady world of international banking, but the prescription, methods and lessons apply equally to manufacturers, utilities, hospitals, insurers, and government agencies. You will learn how to:
· Develop your Digital Transformation strategy and Innovation Portfolio
· Reform customer journeys, launch new digital offerings, and validate new beta businesses
· Develop senior leader digital literacy, and understanding of growth leadership
· De-risk your journey using a proven overall approach based on proven principles
· Cultivate a network of pragmatic entrepreneurs practicing a structured scalable innovation process

This book offers clear and compelling guidance on what it takes to transform your organization for a digital world. Each chapter includes Study Questions to facilitate learning and discussion in workshop and classroom settings.

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Author(s): Pascal Dennis, Laurent Simon
Publisher: Routledge
Year: 2020

Language: English
Pages: 234
City: London

Cover
Half Title
Title Page
Copyright Page
Contents
Preface
About the Authors
Asia Pacific Bank’s Organization Chart (Main Characters)
1 The Elephant and the Greyhounds: Asia Pacific Bank is slow, unreliable, and expensive …
2 Mapping Client Journeys to Grasp the Real Situation: Learning to think ‘outside-in’
3 Understanding Our Blockers: Problems are gold
4 Finding True North with Our Digital Strategy Compass: What’s our aspiration and winning logic?
5 Fostering Innovation in a Risk-Averse Culture: What’s the journey like and where do we start?
6 Embracing New Ways of Working: Hackers, Hipsters and Hustlers working together – setting up Asia Pacific Bank’s innovation platform
7 Launching Our First Wave Innovation Projects: Core business improvement: Bringing tech and operations together
8 Launching Our Second Wave Innovation Projects: End-to-end flow and a commercial pilot. Can we create entirely new digital products?
9 Year-End Review at Asia Pacific Bank: The empire strikes back
10 How Do We Accelerate Our Digital Transformation?: Everybody wants to go to heaven, but nobody wants to die
11 New Digital Ventures: What have we achieved, what have we learned and what’s next?
Appendix A - Singapore Places Featured in Harnessing Digital Disruption
Appendix B - List of Figures
Acknowledgments
Index