The focus of this book is not how to make technology more efficient, nor even how technology harms or helps society, but rather how to successfully combine society and technology into socio-technical performance. The Handbook of Research on Socio-Technical Design and Social Networking Systems (2-Volumes) provides a state-of-the-art summary of knowledge in this evolving, multi-disciplinary field distinctive in its variety of international authors' perspectives, depth and breadth of scholarship, and combination of practical and theoretical views. This noteworthy Handbook of Research extends a useful collection for anyone interested in modern socio-technical systems where knowledge of social principles can mean the difference between success and failure. This title offers: 53 authoritative contributions by over 100 of the world's leading experts on socio-technical design and social networking systems from 16 countries; comprehensive coverage of each specific topic, highlighting recent trends and describing the latest advances in the field; more than 1,900 references to existing literature and research on socio-technical design and social networking systems; a compendium of over 350 key terms with detailed definitions. This title is organized by topic and indexed, making it a convenient method of reference for all IT/IS scholars and professionals. It features cross-referencing of key terms, figures, and information pertinent to socio-technical design and social networking systems and free institution-wide access to the online version with the purchase of the print publication.
Author(s): Brian Whitworth
Edition: 1
Year: 2009
Language: English
Pages: 1034
Editorial Advisory Board......Page 4
List of Contributors......Page 5
Table of Contents......Page 8
Detailed Table of Contents......Page 16
Foreword......Page 27
Preface......Page 31
Acknowledgment......Page 37
List of Reviewers......Page 38
General Socio-Technical Theory......Page 40
The Social Requirements of
Technical Systems......Page 42
The Social Study of Computer
Science......Page 62
Virtual Collaboration and
Community......Page 78
The Social Derivation of
Technical Systems......Page 89
Socio-Technical Theory and
Work Systems in the
Information Age......Page 104
An Engagement Strategy for
Community Network Research
and Design......Page 117
On the Alignment of
Organizational and Software
Structure......Page 133
Socio-Technical Perspectives......Page 145
Privacy and the Identity Gap
in Socio-Technical Systems......Page 149
Privacy Regulation
in the Metaverse1......Page 162
Leadership of Integrated Teams
in Virtual Environments......Page 176
Recontextualising Technology
in Appropriation Processes......Page 192
Explaining Participation in
Online Communities......Page 206
Cyber Security and Anti-Social
Networking......Page 222
Emerging Cybercrime Variants
in the Socio-Technical Space......Page 234
Developing Innovative Practice
in Service Industries......Page 248
Socio-Technical Analysis......Page 261
Using Communication Norms
in Socio-Technical Systems......Page 263
Socio-Instrumental Pragmatism
in Action......Page 275
A Framework for Using
Analytics to Make Decisions......Page 290
The Challenges of Co-Design
and the Case of e-Me......Page 304
Formal Analysis of Workflows
in Software Development......Page 319
The Role of Expectations in
Information Systems
Development......Page 337
Building a Path for
Future Communities......Page 352
Socio-Technical Design......Page 373
Systems Design with the
Socio-Technical Walkthrough......Page 375
Applied Pragmatism
and Interaction Design......Page 391
A Social Framework for
Software Architectural Design......Page 406
Designing for Trust......Page 427
Pattern languages
for CMC Design......Page 441
Creating Social Technologies to
Assist and Understand Social
Interactions......Page 455
A Modern Socio-Technical
View on ERP-Systems......Page 468
Being Face to Face:
A State of Mind or Technological Design?......Page 479
Applying Bourdieu to eBay’s
Success and Socio-Technical
Design......Page 494
Relationships and Etiquette
with Technical Systems......Page 512
Socio-Technical Implementation......Page 528
Augmenting Actual Life
Through MUVEs......Page 532
The Role of Affect in
an Agent-Based Collaborative
E-Learning System Used for
Engineering Education......Page 549
Gaze-Aided Human-Computer
and Human-Human Dialogue......Page 568
How to Engage Users in
Online Sociability......Page 583
Socio-Technical Systems and
Knowledge Representation......Page 597
Social Support for Online
Learning......Page 614
Enabling Remote Participation
in Research1......Page 628
Socio-Technical Evaluation......Page 644
Community Collective Efficacy......Page 647
An Analysis of the
Socio-Technical Gap in Social
Networking Sites......Page 659
Situational Awareness in
Collaborative Work
Environments......Page 675
A Scale of Affective Satisfaction
in Online Learning Communities......Page 690
Assessing the Social Network
Health of Virtual Communities......Page 708
Situated Evaluation of
Socio-Technical Systems1......Page 724
Cultural Appropriation of
Software Design and Evaluation......Page 738
The Future of Socio-Technical
Systems......Page 751
Resolving Wicked Problems
through Collaboration......Page 754
The Myth of the E-Commerce
Serf to Sovereign Powershift......Page 770
Teaching the Socio-Technical
Practices of Tomorrow Today......Page 787
Socio-Technical Communities:
From Informal to Formal?......Page 802
Future Living in a Participatory
Way......Page 818
The Impact of Communications
Technology on Trust......Page 833
Good and Evil in the Garden
of Emerging Information
Technologies......Page 844
Compilation of References......Page 859
About the Contributors......Page 938
Index......Page 958
