In today's globalized world of international contact and multicultural interaction, effective intercultural communication is increasingly seen as a pre-requisite for social harmony and organisational success. This handbook takes a 'problem-solving' approach to the various issues that arise in real-life intercultural interaction. The editors have brought together experts from a range of disciplines, including linguistics, psychology and anthropology, to provide a multidisciplinary perspective on the field, whilst simultaneously anchoring it in Applied Linguistics. Key features: - provides a state-of-the-art description of different areas in the context of intercultural communication - presents a critical appraisal of the relevance of the field - offers solutions of everyday language-related problems - international handbook with contributions from renown experts in the field
Author(s): Helga Kotthoff (Editor), Helen Spencer-Oatey (Editor)
Publisher: Mouton de Gruyter
Year: 2007
Language: English
Pages: 582
Frontmatter
......Page 1
Contents......Page 19
1. Introduction......Page 23
Editors’ introduction......Page 31
2. Discourse, cultural diversity and communication: a linguistic anthropological perspective......Page 35
3. A cognitive pragmatic perspective on communication and culture......Page 53
4. Psychological perspectives: social psychology, language, and intercultural communication......Page 77
5. Emotion and intercultural adjustment......Page 99
6. Multidisciplinary perspectives on intercultural conflict: the ‘Bermuda Triangle’ of conflict, culture and communication......Page 121
Editors’ introduction......Page 145
7. Intercultural communication and the relevance of cultural specific repertoires of communicative genres......Page 149
8. Humour across cultures: joking in the multicultural workplace......Page 175
9. Ritual and style across cultures......Page 195
10. Lingua franca communication in multiethnic contexts......Page 221
11. The impact of culture on interpreter behaviour......Page 241
Editors’ introduction......Page 261
12. Intercultural communication in healthcare settings......Page 265
13. Differences and difficulties in intercultural management interaction......Page 285
14. Understanding Aboriginal silence in legal contexts......Page 307
15. Schools and cultural difference......Page 325
16. The cultural context of media interpretation......Page 345
17. Cross-cultural communication in intimate relationships......Page 363
Editors’ introduction......Page 385
18. Discrimination in discourses......Page 387
19. Power and dominance in intercultural communication......Page 417
20. Communicating Identity in Intercultural Communication......Page 437
21. Communities of practice in the analysis of intercultural communication......Page 463
Editors’ introduction......Page 487
22. Intercultural competence and assessment: perspectives from the INCA Project......Page 489
23. Intercultural Training......Page 513
24. Adapting authentic workplace talk for workplace intercultural communication training......Page 541
Backmatter
......Page 559
