Governance in Bangladesh: Innovations in Delivery of Public Service

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This book adopts the multidimensional nature of innovation as its point of focus and offers a comprehensive analysis of contemporary governance issues in Bangladesh. Each chapter views those issues from its own disciplinary perspective, but all share a common focus on the current process in the governance of innovation. The authors show how the processes of innovation and public service delivery are influenced while there is simultaneously a striving for a digital Bangladesh.

The book presents innovation as a complex phenomenon with multidisciplinary viewpoints affecting its governance. As well, new practices, developments, and empirical research are shown here. The aim is to point out the most persistent difficulties in public administration and public service delivery, with an emphasis on how to deliver public service in Bangladesh in a sustainable manner.

Although significant transformations have been made recently for a better organized public sphere, public services still must be more closely in line with what citizens need rather than what service providers are prepared to deliver.

This published work speaks strongly to a wide-ranging audience, from scholars of governance and innovation management to academics, researchers, and postgraduate students interested in public service delivery innovations in Bangladesh and South Asia. Indeed, the book serves as a text and valuable resource for postgraduate courses in politics, business administration, economics, political science, development, and governance in South Asia.

Author(s): Md. Nurul Momen, Jannatul Ferdous
Series: New Frontiers in Regional Science: Asian Perspectives, 68
Publisher: Springer
Year: 2023

Language: English
Pages: 112
City: Singapore

Preface
About the Book
Contents
About the Authors
Abbreviations and Acronyms
Chapter 1: Innovation and Service Delivery: Conceptual and Contextual Framework
1.1 Introduction
1.2 Innovation
1.3 Service Delivery
1.4 Innovation and Public Sector
1.5 Innovation and Service Delivery
1.6 Quality of Service and Innovation
1.7 Context of Service Delivery and Innovation in the Public Sector
1.8 Conclusion
References
Chapter 2: Striving for a Digital Bangladesh and Service Delivery
2.1 Introduction
2.2 The Background of Digital Innovation in Bangladesh
2.3 Contemporary Situation of Digital Bangladesh
2.4 Developments for Achieving Digital Bangladesh
2.5 SDG 16: Achieving Digital Bangladesh
2.6 Conclusion
References
Chapter 3: Digital Innovations in Public Administration and Public Service Delivery
3.1 Introduction
3.2 E-Governance, E-Government, and Service Delivery
3.3 E-Government as a Global Phenomenon
3.4 ICT-Based Innovations in Bangladesh
3.5 E-Service Delivery in Bangladesh
3.6 Significant Challenges in Public E-Services and Innovations in Bangladesh
3.7 Conclusion
References
Chapter 4: Human Resource Capacity and Changes in Public Sector Organizations in Bangladesh
4.1 Introduction
4.2 Administrative Reform and Institutional Strengthening
4.3 Key Issues and Challenges of Public Service Delivery in Bangladesh
4.3.1 Human Resource Capacity Building in the Public Sector
4.3.2 Development Strategies and Training in the Public Sector
4.4 Selection, Recruitment, and Placement Within the Public Sector
4.4.1 Performance Appraisal in the Public Sector
4.4.2 Recent Technological Advancements in Government
4.5 Conclusion
References
Chapter 5: Public Health Response and State Capacity in Bangladesh: COVID-19 Preventive Measures
5.1 Introduction
5.2 Prevention Intervention Science
5.3 Global Public Health Response to the Initial COVID-19
5.4 Healthcare System of Bangladesh and Its History of Addressing Healthcare Crises
5.5 Examining Bangladesh´s COVID-19 Response
5.6 Conclusion and Repercussions for Policy
References
Chapter 6: Engagement of Civil Society in Good Governance and Sustainable Development
6.1 Introduction
6.2 Conceptual Clarification
6.2.1 Civil Society
6.2.2 Good Governance
6.2.3 Importance of Good Governance
6.2.4 Economic Development
6.2.5 Social Development
6.2.6 Political Development
6.3 Civil Society in Good Governance and Sustainable Development (SDG) in Bangladesh
6.4 Ensuring Democracy
6.5 Governmental Effectiveness
6.6 Rule of Law
6.7 Control of Corruption
6.8 Difficulties Encountering Civil Society Organizations in Bangladesh
6.9 Conclusion
References
Chapter 7: Innovations in People´s Participation: Mechanisms, Practices, and Challenges
7.1 Introduction
7.2 Objectives
7.3 People´s Participation at the Local Level
7.4 Local Governance and People´s Participation in Bangladesh
7.5 Mechanisms for People´s Participation at the Union Level
7.6 Ward Shava (Ward Meeting)
7.7 Open Budget
7.8 Citizen´s Charter
7.9 Local Elections
7.10 Access to Information
7.11 Standing Committees
7.12 Conclusion
References