Studies from around the world show how the social media tools of Web 2.0 are shaping engagement with cities, communities, and spaces. Web 2.0 tools, including blogs, wikis, and photo sharing and social networking sites, have made possible a more participatory Internet experience. Much of this technology is available for mobile phones, where it can be integrated with such device-specific features as sensors and GPS. From Social Butterfly to Engaged Citizen examines how this increasingly open, collaborative, and personalizable technology is shaping not just our social interactions but new kinds of civic engagement with cities, communities, and spaces. It offers analyses and studies from around the world that explore how the power of social technologies can be harnessed for social engagement in urban areas.Chapters by leading researchers in the emerging field of urban informatics outline the theoretical context of their inquiries, describing a new view of the city as a hybrid that merges digital and physical worlds; examine technology-aided engagement involving issues of food, the environment, and sustainability; explore the creative use of location-based mobile technology in cities from Melbourne, Australia, to Dhaka, Bangladesh; study technological innovations for improving civic engagement; and discuss design research approaches for understanding the development of sentient real-time cities, including interaction portals and robots.
Author(s): Marcus Foth, Laura Forlano, Christine Satchell, Martin Gibbs, Judith Donath
Publisher: MIT Press
Year: 2011
Contents
Preface
Theories of Engagement
Civic and Civil Engagement
Creative Engagement
Technologies of Engagement
Design Engagement
Conclusion
Acknowledgments
Part I. Theories of Engagement
Foreword
Chapter 1. The Ideas and Ideals in Urban Media
Technological and Urban Imaginaries
U-City
Urban Flaneurs and Situationists
The City as an Operating System
The City as a Commons
The City as a Community of Strangers
The City as a Public Sphere
Conclusion
Notes
References
Chapter 2. The Moral Economy of Social Media
The Moral Economy
Conceptual Framework
Watching Social Media Happen
Audiences and Publics
Conclusion
Acknowledgments
Note
References
Chapter 3. The Protocological Surround: Reconceptualizing Radio and Architecture in the Wireless City
Sensual Integration in the Mobile Wireless City
Radio on
Wireless Regimes and the Lightness of Touch
Engagement and Contact in the Wireless Surround
References
Chapter 4. Mobile Media and the Strategies of Urban Citizenship: Control, Responsibilization, Politicization
Mobile Media, Citizen Engagement, and the “Graffiti Problem”
Making Cities Better? Models of Citizen Engagement in Graffiti-e-nose, Citizens Connect, and ReFace
Mobile Media, Urban Governance, and Citizenship: Control, Responsibilization, Politicization
Mobile Technologies and Citizen Engagement: Participation ≠ Empowerment (but Empowerment = Participation)
Notes
References
Part II. Civic Engagement
Foreword
Chapter 5. Advancing Design for Sustainable Food Cultures
The Context of Food Cultures: Engagement across Disciplines
Farmers’ Markets: Engagement with and among Users/Nonusers
Food Production: Engagement for Sustained Usability
Refl ection and Future Directions
References
Chapter 6. Building Digital Participation Hives: Toward a Local Public Sphere
Introduction
Analyzing Participation in Web 2.0 Civic Initiatives
Building a Participation Hive: Conditions for Growing Participation
Conclusion
Notes
References
Chapter 7. Between Experience, Affect, and Information: Experimental Urban Interfaces in the Climate Change Debate
Related Work
Theoretical Foundation and Relations
Case Projects
Analysis of the Projects
Discussion, Concluding Remarks, and Future Work
Notes
References
Chapter 8. More Than Friends: Social and Mobile Media for Activist Organizations
Designing for Activist Organizations
Conclusion
References
Chapter 9. Gardening Online: A Tale of Suburban Informatics
The Collaborative Research and Design Project
SmartGardenWatering.org.au
Going into the Garden: The Reception of SGW 1.0
SmartGardenWatering 2.0
Theoretical and Practical Implications for HCI Design
Conclusion
References
Chapter 10. The Rise of the Expert Amateur: Citizen Science and Microvolunteerism
Manifesto
Environment, Technology, and Us
Sensor Stories
Acknowledgments
References
Part: III Creative Engagement
Foreword
Reference
Chapter 11. Street Haunting: Sounding the Invisible City
“Forget Old Ways to Describe Cities”: Picturing the Invisible in the Real-Time City
“Where Did I Lose You, My Trampled Fantasies?”
Listening in to the (Invisible) Past within the Present: Archival Detours and Auditory Detournements
Conclusion
Notes
References
Chapter 12. Family Worlds: Technological Engagement for Families Negotiating Urban Traffic
Families and Technology
New Technologies and the Distributed Family
Familial Use of Technologies in Urban Contexts
Children and Urban Traffi c
Discussion
Implications for Design of Family-Oriented Technologies
Conclusion
References
Chapter 13. Urban Media: New Complexities, New Possibilities—A Manifesto
Understanding Urban Media
Urban Narratives
Case Studies
Conclusion
Acknowledgments
Note
References
Links: Active Projects, Parsons The New School for Design
Chapter 14. Bjørnetjeneste: Using the City as a Backdrop for Location-Based Interactive Narratives
Related Work
Augmenting the City with Fiction
Bjørnetjeneste
The Bjørnetjeneste Prototype System
The Storyline
User-Experience Test Screenings
Discussion
Conclusion
Acknowledgments
References
Chapter 15. Mobile Interactions as Social Machines: Poor Urban Youth at Playin Bangladesh
Mobile-Use Holding Power
Methodology
Findings
Discussion
Conclusion
Acknowledgments
Notes
References
Part IV: Technologies of Engagement
Foreword
Reference
Chapter 16. Sensing, Projecting, and Interpreting Digital Identity through Bluetooth: From Anonymous Encounters to Social Engagement
Space, Place, and Identity
The Studies
Conclusion and Ongoing Work
Acknowledgments
Note
References
Chapter 17. The Policy and Export of Ubiquitous Place: Investigating South Korean U-Cities
Korean Social Context and U-Cities
New Songdo as Ubiquitous City
Exportation of Urban Form
Civic Engagement and the U-City
Conclusion
References
Chapter 18. Engaging Citizens and Community with the UBI Hotspots
UBI Hotspots
Discussion
References
Chapter 19. Crowdsensing in the Web: Analyzing the Citizen Experience inthe Urban Space
Introduction
Collecting and Mining Buzz
The Eyes of the World: Visualizing Buzz as it Comes Online
Ranking Buzz: A Case Study in Architecture
Understanding Buzz: Natural Language Text Analysis of User-Generated Content
Conclusions
Acknowledgments
Note
References
Chapter 20. Empowering Urban Communities through Social Commonalities
Semantic Profiles
Recommendation Approach
Semantic Space Approach
Comparing Semantic Profiles
Measure
Conclusion
References
Part V: Design Engagement
Foreword
Sitting on the Train with Our Backs to the Engine
References
Chapter 21. A Streetscape Portal
Background
The Streetscape Portal
Discussion
Other Examples
Conclusion
Acknowledgments
Note
References
Chapter 22. Nonanthropocentrism and the Nonhuman in Design: Possibilities for Designing New Forms of Engagement with and through Technology
Theoretical Roots of Nonanthropocentrism and the Nonhuman
Expressivities and Affordances in Deleuze, Guattari, and DeLanda
Actor-Network Theory
Nonanthropocentrism in Design
The Experience of Decentering
Conclusion
References
Chapter 23. Building the Open-Source City: Changing Work Environments for Collaboration and Innovation
Theoretical Background
Breakout! Escape from the Office
Discussion
Conclusion
Acknowledgments
Notes
References
Chapter 24. Dramatic Character Development Personas to Tailor Apartment Designs for Different Residential Lifestyles
The Case-Study Site
Workshop Method
Data Analysis—Part 1: Design Personas
Data Analysis—Part 2: Use Scenarios
Conclusion and Future Work
Acknowledgments
Note
References
Epilogue: The City as Information Organism
References
Editor Biographies
Author Biographies
Index